Bug Tracking Tool

A bug tracking software / tool monitors users' problems and errors in software development and product design processes. Users can configure post-problem activities such as task assignment, warning and prioritization with this software. Some of these software can also create rules for the workflow increasing the level of automation. These tools can also create a collaborative and interactive roadmap for developers.

Popularity
Satisfaction
Maturity
Pricing
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Compare Bug Tracking Tools
Results: 139

AIMultiple is data driven. Evaluate 139 products based on comprehensive, transparent and objective AIMultiple scores. For any of our scores, click the icon to learn how it is calculated based on objective data.

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65.34391710281372
80
0
100
0
50.68783420562744
4star
Jira
4.10
100%
0%
0%
= 5 reviews
= 4 employees
= 20,000 visitors

47.19078714506428
57.86403277821747
13.25966996657856
70.66752270314
0.04047619047619048
36.51754151191109
top10
top10
5star
Pipefy
4.70
100%
100%
100%
= 5 reviews
= 4 employees
= 20,000 visitors

"Pipefy allows us to easily see exactly what we are working on, allowing us to streamline our work and save time."

44.30265226774885
54.12831526197957
0
67.66039407747446
0
34.476989273518136
true
5star
CaseCamp.com Free trial available
4.50
100%
0%
0%
= 5 reviews
= 4 employees
= 20,000 visitors

43.35605735449984
53.17017375632684
5.524862885999733
65.77012520767445
0.015873015873015872
33.54194095267284
top10
4star
Instabug
4.30
100%
100%
100%
= 5 reviews
= 4 employees
= 20,000 visitors

42.53919837336481
51.92399807036321
0
64.90499758795401
0
33.154398676366405
4star
Fiddler
4.40
100%
0%
0%
= 5 reviews
= 4 employees
= 20,000 visitors

40.35169244687103
47.5652541666128
8.83977677831638
58.351099579230414
0.003968253968253968
33.138130727129266
top10
true
4star
TaskRay Free trial available
4.40
100%
100%
100%
= 5 reviews
= 4 employees
= 20,000 visitors

TaskRay - More than Project Management.

40.25440762504341
50.77968429532065
36.464086409211056
58.91659456799943
0
29.729130954766173
top5 , top10
4star
Bugzilla
3.83
100%
0%
100%
= 5 reviews
= 4 employees
= 20,000 visitors

39.6979783405772
49.09059711530678
29.83425382547377
57.63289819769528
0.008531746031746033
30.305359565847606
top5 , top10
top10
5star
Rollbar
4.50
100%
100%
100%
= 5 reviews
= 4 employees
= 20,000 visitors

35.14345173655349
42.68148466079065
0.16574665443663006
53.33106308942183
0.0005952380952380953
27.60541881231632
4star
Aiveo
4.40
100%
15%
60%
= 5 reviews
= 4 employees
= 20,000 visitors

34.1367690072187
40.770121107099726
0
50.9618329314937
0.006547619047619048
27.503416907337684
4star
Retrace
4.30
100%
100%
0%
= 5 reviews
= 4 employees
= 20,000 visitors

Market Presence Metrics

Popularity

Searches with brand name

These are the number of queries on search engines which include the brand name of the product. Compared to other product based solutions, Bug Tracking Tool is less concentrated in terms of top 3 companies' share of search queries. Top 3 companies receive 55%, 16% less than the average of search queries in this area.

Web Traffic

Bug Tracking Tool is a less concentrated than average solution category in terms of web traffic. Top 3 companies receive 48% (25% less than average solution category) of the online visitors on bug tracking tool company websites.

Satisfaction

Bug Tracking Tool is highly concentrated than the average in terms of user reviews. Top 3 companies receive 78% (this is 19% for the average solution category) of the reviews in the market. Product satisfaction tends to be higher for more popular bug tracking tool products. Average rating for top 3 products is 4.4 vs 4.1 for average bug tracking tool product review.

Maturity

IBM
Amazon Web Services (AWS)
Google
Hewlett Packard Enterprise
Micro Focus

Number of Employees

18 employees work for a typical company in this category which is 34 less than the number of employees for a typical company in the average solution category.

In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 32 companies (15 less than average solution category) with >10 employees are offering bug tracking tool. Top 3 products are developed by companies with a total of 101-500 employees. However, 1 of these top 3 companies have multiple products so only a portion of this workforce is actually working on these top 3 products.

Insights

Top Words Describing Bug Tracking Tools

This data is collected from customer reviews for all bug tracking tools companies. The most positive word describing bug tracking tools is "easy to use" that is used in 21% of the reviews. The most negative one is difficult with being used in 0% of all bug tracking tools the reviews.

easy to use
21%
project management
10%
Positive

Customer Evaluation

These scores are the average scores collected from customer reviews for all Bug Tracking Tools companies. Compared to median scores of all solution categories, Bug Tracking Tools comes forward with Ease of Use but falls behind in Customer Service.

Customers by

Industry

According to customer reviews, top 3 industries using Bug Tracking Tools solutions are Computer Software, Information Technology and Services and Marketing and Advertising. Top 3 industries consitute 51% of all customers. Top 3 industries that use any solution categories are Computer Software, Information Technology and Services and Marketing and Advertising.

Company Size

According to customer reviews, most common company size is 11-50 employees with a share of 18%. The median share this company size is 18%. The most common company size that uses any solution category is employees.

Vendors by

HQ