Enterprise Content Management (ECM) Software
Enterprise content management (ECM) software helps companies organize and manage their documents, product information, employee health and accounting records, and similar unstructured content. ECM software typically includes the following functions:
- Document capturing
- Converting documents to structured data
- File sync, storage, archiving
- Document management
- Records management
Compare Enterprise Content Management (ECM) Software
Results: 227
AIMultiple is data driven. Evaluate 227 products based on comprehensive, transparent and objective
AIMultiple scores. For any of our scores, click the 
icon to learn how it is calculated based on objective data.
Confluence
= 5 reviews
= 10 employees
= 50,000 visitors
Seismic
= 5 reviews
= 10 employees
= 50,000 visitors
Laserfiche Free trial available
= 5 reviews
= 10 employees
= 50,000 visitors
Laserfiche is a world leader in Enterprise Content Management (ECM), document management (DMS) and BPM solutions.
DocSend
= 5 reviews
= 10 employees
= 50,000 visitors
eFileCabinet
= 5 reviews
= 10 employees
= 50,000 visitors
IBM FileNet Content Manager
= 5 reviews
= 10 employees
= 50,000 visitors
DocuWare
= 5 reviews
= 10 employees
= 50,000 visitors
M-Files
= 5 reviews
= 10 employees
= 50,000 visitors
Zoho Docs
= 5 reviews
= 10 employees
= 50,000 visitors
OnBase Cloud
= 5 reviews
= 10 employees
= 50,000 visitors
Market Presence Metrics
Popularity
Searches with brand name
These are the number of queries on search engines which include the brand name of the product. Compared to other product based solutions, Enterprise Content Management (ECM) Software is less concentrated in terms of top 3 companies' share of search queries. Top 3 companies receive 58% (16% less than average) of search queries in this area.
Web Traffic
Enterprise Content Management (ECM) Software is a less concentrated than average solution category in terms of web traffic. Top 3 companies receive 54% (19% less than average solution category) of the online visitors on Enterprise Content Management (ECM) Software company websites.
Satisfaction
Enterprise Content Management (ECM) Software is highly concentrated than average in terms of user reviews. Top 3 companies receive 67% (9% more than average solution category) of the reviews on Enterprise Content Management (ECM) Software company websites. Product satisfaction tends to be higher for more popular Enterprise Content Management (ECM) Software products. Average rating for top 3 products is 4.3 vs 4.0 for average Enterprise Content Management (ECM) Software product review.
Maturity
Number of Employees
Median number of employees that provide Enterprise Content Management (ECM) Software is 40 which is 14
less than the median number of employees for the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 116 companies (67
more than average solution category) with >10 employees are offering Enterprise Content Management (ECM) Software. Top 3 products are developed by
companies with a total of 1-5k employees.
However,
2
of these top 3 companies have multiple products so only a portion of this workforce is actually working on these top 3 products.
Customer Insights
Top Words Describing Enterprise Content Management (ECM) Software
This data is collected from customer reviews for all Enterprise Content Management (ECM) Software companies. The most positive word describing Enterprise Content Management (ECM) Software is "Easy to use" that is used in 6% of the reviews.
Customer Evaluation
These scores are the average scores collected from customer reviews for all Enterprise Content Management (ECM) Software companies. Compared to median scores of all solution categories, Enterprise Content Management (ECM) Software comes forward with Customer Service but falls behind in Likelihood to Recommend.
Customers by
Industry
According to customer reviews, top 3 industries using Enterprise Content Management (ECM) Software solutions are Computer Software, Machinery and E-Learning. Top 3 industries consitute 44% of all customers. Top 3 industries that use any solution categories are Information Technology and Services, Computer Software and Marketing and Advertising.
Company Size
According to customer reviews, most common company size is 11-50 employees with a share of 30%. The median share this company size is 27%. The most common company size that uses any solution category is 1-10 employees.