Enterprise Content Management (ECM) Software

Enterprise content management (ECM) software helps companies organize and manage their documents, product information, employee health and accounting records, and similar unstructured content. ECM software typically includes the following functions:

  • Document capturing
  • Converting documents to structured data
  • File sync, storage, archiving
  • Document management
  • Records management
Innovators Specialists Leaders Challengers Market Presence Momentum
Popularity
Satisfaction
Maturity
Pricing
Country
Reset All Filters

Compare Enterprise Content Management (ECM) Software
Results: 227

AIMultiple is data driven. Evaluate 227 products based on comprehensive, transparent and objective AIMultiple scores. For any of our scores, click the icon to learn how it is calculated based on objective data.

Sort by:
65.166270737648
80
0
100
0
50.33254147529602
4star
Confluence
4.00
100%
0%
0%
= 5 reviews
= 10 employees
= 50,000 visitors

60.72689180372289
77.0816256926178
100
83.83499342529606
0.13630952380952382
44.37215791482798
top5 , top10
5star
Seismic
4.53
100%
100%
100%
= 5 reviews
= 10 employees
= 50,000 visitors

54.04591133887428
66.91596075581774
29.889298680090405
79.89646222087198
0.09861111111111112
41.17586192193081
top5 , top10
true
4star
Laserfiche Free trial available
4.48
100%
100%
100%
= 5 reviews
= 10 employees
= 50,000 visitors

Laserfiche is a world leader in Enterprise Content Management (ECM), document management (DMS) and BPM solutions.

51.35632758844237
62.17517066227518
24.35424230052734
74.6737901831352
0.007142857142857144
40.53748451460956
top5 , top10
5star
DocSend
4.70
100%
90%
100%
= 5 reviews
= 10 employees
= 50,000 visitors

49.07882836079123
60.61399633216024
8.856089566239772
74.6585496956108
0.015476190476190477
37.543660389422215
top10
4star
eFileCabinet
4.30
100%
100%
100%
= 5 reviews
= 10 employees
= 50,000 visitors

43.902182726580406
57.37772828668111
0
59.222160358351374
100
30.4266371664797
top5 , top10
4star
IBM FileNet Content Manager
3.91
100%
100%
0%
= 5 reviews
= 10 employees
= 50,000 visitors

43.55296084019726
54.13424317191331
16.236161533684893
65.63265381286357
0.04503968253968254
32.971678508481205
top5 , top10
4star
DocuWare
4.40
100%
100%
100%
= 5 reviews
= 10 employees
= 50,000 visitors

43.031905773937794
52.52842208942786
0
65.64839963559434
0.09702380952380953
33.535389458447725
4star
M-Files
4.30
100%
100%
0%
= 5 reviews
= 10 employees
= 50,000 visitors

40.71363349229582
49.68215686386928
0
61.9060938972969
1.57281746031746
31.74511012072237
top10
4star
Zoho Docs
4.40
100%
100%
0%
= 5 reviews
= 10 employees
= 50,000 visitors

40.46151110073274
49.34880888394041
0
61.60748927952868
0.6281746031746032
31.57421331752508
4star
OnBase Cloud
4.20
100%
100%
0%
= 5 reviews
= 10 employees
= 50,000 visitors

Market Presence Metrics

Popularity

Searches with brand name

These are the number of queries on search engines which include the brand name of the product. Compared to other product based solutions, Enterprise Content Management (ECM) Software is less concentrated in terms of top 3 companies' share of search queries. Top 3 companies receive 58% (16% less than average) of search queries in this area.

Web Traffic

Enterprise Content Management (ECM) Software is a less concentrated than average solution category in terms of web traffic. Top 3 companies receive 54% (19% less than average solution category) of the online visitors on Enterprise Content Management (ECM) Software company websites.

Satisfaction

Enterprise Content Management (ECM) Software is highly concentrated than average in terms of user reviews. Top 3 companies receive 67% (9% more than average solution category) of the reviews on Enterprise Content Management (ECM) Software company websites. Product satisfaction tends to be higher for more popular Enterprise Content Management (ECM) Software products. Average rating for top 3 products is 4.3 vs 4.0 for average Enterprise Content Management (ECM) Software product review.

Leaders Average Review Score Number of Reviews

Maturity

IBM
Oracle
SAP
Unisys

Number of Employees

Median number of employees that provide Enterprise Content Management (ECM) Software is 40 which is 14 less than the median number of employees for the average solution category.

In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 116 companies (67 more than average solution category) with >10 employees are offering Enterprise Content Management (ECM) Software. Top 3 products are developed by companies with a total of 1-5k employees. However, 2 of these top 3 companies have multiple products so only a portion of this workforce is actually working on these top 3 products.

Customer Insights

Top Words Describing Enterprise Content Management (ECM) Software

This data is collected from customer reviews for all Enterprise Content Management (ECM) Software companies. The most positive word describing Enterprise Content Management (ECM) Software is "Easy to use" that is used in 6% of the reviews.

Easy to use
6%
Positive
Negative

Customer Evaluation

These scores are the average scores collected from customer reviews for all Enterprise Content Management (ECM) Software companies. Compared to median scores of all solution categories, Enterprise Content Management (ECM) Software comes forward with Customer Service but falls behind in Likelihood to Recommend.

Customers by

Industry

According to customer reviews, top 3 industries using Enterprise Content Management (ECM) Software solutions are Computer Software, Machinery and E-Learning. Top 3 industries consitute 44% of all customers. Top 3 industries that use any solution categories are Information Technology and Services, Computer Software and Marketing and Advertising.

Company Size

According to customer reviews, most common company size is 11-50 employees with a share of 30%. The median share this company size is 27%. The most common company size that uses any solution category is 1-10 employees.