Video Conferencing Software

Video conferencing software enables two or more people to communicate remotely. Thanks to these applications, long-distance meetings and organizations can be facilitated with video and sound. Video conferencing software that supports features such as presentations, screen sharing and recording allows companies to instantly communicate with their customers.

Popularity
Satisfaction
Maturity
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Compare Video Conferencing Software
Results: 208

AIMultiple is data driven. Evaluate 208 products based on comprehensive, transparent and objective AIMultiple scores. For any of our scores, click the icon to learn how it is calculated based on objective data.

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70.51736681690107
90.02896825396826
100
100
0.28968253968253965
51.00576537983388
top5 , top10
5star
Zoom
4.50
100%
100%
100%
= 30 reviews
= 30 employees
= 10,000 visitors

63.41663833899363
78.2105902787761
5.641759239698177
97.03847429271418
0.15634920634920635
48.62268639921116
top10
4star
Skype
4.25
100%
100%
100%
= 30 reviews
= 30 employees
= 10,000 visitors

62.13431210374503
78.22031939752934
54.68053489487893
90.93934032155973
0.007936507936507936
46.04830480996072
top5 , top10
4star
GoToMeeting
4.17
100%
32%
100%
= 30 reviews
= 30 employees
= 10,000 visitors

61.788601440614585
76.00415798693767
0.5069372868498486
94.9222866720222
0.15634920634920635
47.57304489429151
4star
Skype for Business (formerly Lync)
4.17
100%
100%
100%
= 30 reviews
= 30 employees
= 10,000 visitors

59.395277087404594
75.20075936501108
66.86478458132616
85.62839180820124
0.11567460317460318
43.5897948097981
top5 , top10
5star
TeamViewer
4.50
100%
100%
100%
= 30 reviews
= 30 employees
= 10,000 visitors

58.27491876209833
72.02073216857215
0.12459983466014832
87.85540471550965
17.239484126984127
44.52910535562451
top5 , top10
4star
Cisco Webex Meetings
4.20
100%
100%
100%
= 30 reviews
= 30 employees
= 10,000 visitors

54.59951767172605
67.13596878521757
4.026745866851228
83.39702449419731
0.15674603174603174
42.06306655823453
top10
4star
BlueJeans
4.25
100%
100%
100%
= 30 reviews
= 30 employees
= 10,000 visitors

52.81433160839843
64.76791494725543
0
80.95989368406929
0
40.86074826954144
4star
join.me
4.17
100%
0%
0%
= 30 reviews
= 30 employees
= 10,000 visitors

51.76938778447443
63.93706937086736
1.471025232393883
77.58252304366194
17.239484126984127
39.60170619808152
top5 , top10
4star
Cisco Jabber
4.10
100%
100%
100%
= 30 reviews
= 30 employees
= 10,000 visitors

47.24485669773473
57.80607132085532
0
72.25758915106914
0
36.68364207461414
4star
UberConference
4.28
100%
0%
0%
= 30 reviews
= 30 employees
= 10,000 visitors

Market Presence Metrics

Popularity

Searches with brand name

These are the number of queries on search engines which include the brand name of the product. Compared to other product based solutions, Video Conferencing Software is more concentrated in terms of top 3 companies' share of search queries. Top 3 companies receive 92%, 21% more than the average of search queries in this area.

Web Traffic

Video Conferencing Software is a less concentrated than average solution category in terms of web traffic. Top 3 companies receive 72% (1% less than average solution category) of the online visitors on video conferencing software company websites.

Satisfaction

Video Conferencing Software is less concentrated than the average in terms of user reviews. Top 3 companies receive 49% (this is 10% for the average solution category) of the reviews in the market. Product satisfaction tends to be slightly higher for more popular video conferencing software products. Average rating for top 3 products is 4.3 vs 4.2 for average video conferencing software product review.

Maturity

IBM
Amazon Web Services (AWS)
AT&T
Google
Cisco

Number of Employees

24 employees work for a typical company in this category which is 28 less than the number of employees for a typical company in the average solution category.

In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 88 companies (41 more than average solution category) with >10 employees are offering video conferencing software. Top 3 products are developed by companies with a total of 1-5k employees. However, all of these top 3 companies have multiple products so only a portion of this workforce is actually working on these top 3 products.

Insights

Top Words Describing Video Conferencing Software

This data is collected from customer reviews for all video conferencing software companies. The most positive word describing video conferencing software is "easy to use" that is used in 20% of the reviews. The most negative one is difficult with being used in 2% of all video conferencing software the reviews.

easy to use
20%
difficult
2%
features
2%
easy to install
1%
easy to customize
1%
user interface
1%
Positive
Overall
Negative

Customer Evaluation

These scores are the average scores collected from customer reviews for all Video Conferencing Software companies. Compared to median scores of all solution categories, Video Conferencing Software comes forward with Ease of Use but falls behind in Customer Service.

Customers by

Industry

According to customer reviews, top 3 industries using Video Conferencing Software solutions are Computer Software, Information Technology and Services and Marketing and Advertising. Top 3 industries consitute 30% of all customers. Top 3 industries that use any solution categories are Computer Software, Information Technology and Services and Marketing and Advertising.

Company Size

According to customer reviews, most common company size is 1-10 employees with a share of 19%. The median share this company size is 20%. The most common company size that uses any solution category is employees.

Vendors by

HQ