Integrated Workplace Management System (IWMS)

Last update: December 27, 2024

IWMS software helps combine workplace planning, maintenance orchestration, and sustainability management in single software. +Show More

Integrated Workplace Management System, also known as IWMS software, enables employees in various departments to manage real estate related expenses and achieve cost savings. IWMS also enables employees to:

  • analyze existing field utility data
  • improve sustainability and energy management
  • perform basic administrative tasks such as
    • assigning new employees to desk
    • finding colleagues in a large office space.
If you’d like to learn about the ecosystem consisting of Integrated Workplace Management System (IWMS) and others, feel free to check AIMultiple SME / Other Industry Specific Software.
How relevant, verifiable metrics drive AIMultiple’s rankings

AIMultiple uses relevant & verifiable metrics to evaluate vendors.

Metrics are selected based on typical enterprise procurement processes ensuring that market leaders, fast-growing challengers, feature-complete solutions and cost-effective solutions are ranked highly so they can be shortlisted.
Data regarding these metrics are collected from public sources as outlined in the “What are AIMultiple’s data sources?” section of this page.


There are 2 ways in which vendor metrics are processed to help prioritization:
1- Vendors are grouped within 4 metrics (customer satisfaction, market presence, growth and features) according to their performance in that metric.
2- Vendors that perform high in these metrics are ranked higher in the list.


The data used in each vendor’s ranking can be accessed by expanding the vendor’s row in the below list.
This page includes links to AIMultiple’s sponsors. Sponsored links are included in “Visit Website” buttons and ranked at the top of the list when results are sorted by “Sponsored”. Sponsors have no say over the ranking which is based on market data. Organic ranking can be seen by sorting by “AIMultiple” or other sorting approaches. For more on how AIMultiple works, please see the ethical standards that we follow and how we fund our research.

Products Position Customer satisfaction
IBM TRIRIGA logo

IBM TRIRIGA

Leader
Satisfactory
IBM TRIRIGA is an intelligent real estate and facilities management solution and a trusted IWMS Leader. With the smart application of data, IoT and AI, TRIRIGA gives you greater visibility into space and facility utilization, occupant experience, capital projects, and lease administration and accounting. Improve space and facility utilization Balance right-sizing, relocation, mergers and acquisitions, and occupant expectations, to use your facilities to their fullest. Create a better workplace experience Help win and retain employees when you deliver the right mix of space management, workplace services and user technology. Optimize lease administration and accounting Consolidate and streamline all leases to right-size your space, reduce costs and analyze financial impacts. Maximize capital projects Advance the quality of capital, facility and environmental projects. Create more efficient reporting Let your data tell a story and bring it to life with simple, intuitive do-it-yourself reports.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.00 / 5 based on ~200 reviews
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
10m-20m followers
SpaceIQ logo

SpaceIQ

Leader
Satisfactory
SpaceIQ by Eptura is an industry-leading software solutions for forward thinking companies, who want to streamline their workspaces, identify cost-saving opportunities, and improve their employee experiences. Our platform provides a scalable solution for space visualization, move planning, facilities management, and creates amazing employee and user experiences.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.65 / 5 based on ~100 reviews
Market presence
Number of case studies
30-40 case studies
Company's number of employees
20-30 employees
Company's social media followers
5k-10k followers
Wisp logo

Wisp

Leader
Satisfactory
Enable the ultimate hybrid workplace by managing both free address and assigned seating management in one software. Wisp the solution of choice organizations who want to make data-informed decisions, embrace a nimble approach, and are driven to activate the workplace and those who use it. By combining floor plans and occupancy data, Wisp provides real estate and facilities teams with the tools and metrics they need to optimize their workplace. Top features include: Space Management, Desk Reservations, QR Code Check-Ins, Move Management, Wayfinding, Scenario Planning, Floor Plan Management, Space Allocations, and Seating Plans. Wisp was built upon our client relationship philosophy: we build meaningful, long-standing client relationships by delivering value through insightful strategy and exceptional solutions. To meet new expectations, we are pushing the boundaries of technology by integrating physical and digital design to create fresh, connected experiences. We’re also unlocking data-driven insights with new tools and discovering hybrid ways to collaborate and unleash innovative solutions designed for the people who use them. Once Wisp is implemented, we continue to work with you as an ongoing service provider. A dedicated team of Wisp Advisors and CAD specialists is assigned to your account and works with your team to provide everything from strategic advisory services to day-to-day support for tactical needs—including drawing maintenance. Gensler is a global design and planning firm with 49 locations across Asia, Europe, Australia, the Middle East, and the Americas. From startups to Fortune 500s, we serve clients in nearly every industry, creating and supporting workplaces that are more inspiring, more resilient, and more impactful. Early on, we recognized that well managed space and occupancy data not only informs design but is necessary for effectively managing a real estate portfolio. In 1995, we put our stake in the ground and developed one of the first space management software platforms delivered with a Saas model, Wisp.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.90 / 5 based on ~60 reviews
Market presence
Company's social media followers
100k-1m followers
FM:Interact logo

FM:Interact

Leader
Satisfactory
FMS:Workplace is a modular, flexible, easy-to use Integrated Workplace Management Solution (IWMS) that enables organizations to manage, analyze and report on facilities and real estate operation and maintenance (O&M) information. Access to accurate data means facilities and real estate professionals can deliver better customer service, reduce costs and improve the performance of their facilities portfolio-wide.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.15 / 5 based on ~100 reviews
Market presence
Company's number of employees
200-300 employees
Company's social media followers
20k-30k followers
# of funding rounds
1
Latest funding date
February 2, 2017
Company
Type of company
private
Founding year
1979
ARCHIBUS logo

ARCHIBUS

Leader
Satisfactory
Archibus by Eptura is the global leader for managing facilities, infrastructure, and real estate. Our industry leading IWMS provides organizations the ability to gain full insights into their built-environments to reduce costs, optimize operations, and elevate their employee experiences. Our solutions are designed to offer enterprise-level asset management, reporting, data and infrastructure management in a single system.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.15 / 5 based on ~50 reviews
Market presence
Number of case studies
50-100 case studies
Company's number of employees
20-30 employees
Company's social media followers
5k-10k followers
Company
Type of company
private
Founding year
1982
Trackplan logo

Trackplan

Challenger
Satisfactory
To better manage, schedule and control the maintenance and resources across your organization, sites and assets.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.75 / 5 based on ~30 reviews
Market presence
Company's number of employees
5-10 employees
Company's social media followers
1k-2k followers
Company
Type of company
private
Founding year
2015
Rosmiman IWMS logo

Rosmiman IWMS

Challenger
Satisfactory
ROSMIMAN IWMS (Integrated Workplace Management System) is the new generation of systems for the comprehensive management of real estate assets, their infrastructures, equipment and services.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.10 / 5 based on ~40 reviews
Market presence
Company's number of employees
40-50 employees
Company's social media followers
4k-5k followers
Company
Type of company
private
Founding year
1994
Axxerion logo

Axxerion

Challenger
Satisfactory
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.60 / 5 based on ~20 reviews
Market presence
Company's number of employees
10-20 employees
Company's social media followers
100-200 followers
iOFFICE IWMS logo

iOFFICE IWMS

Challenger
Low
Our integrated experience management system (iXMS) puts workplace experiences at the center, connecting your people, places, and data to create a frictionless environment. It integrates with the technology you already use while positioning your workplace to harness the power of emerging trends like IoT sensors and artificial intelligence.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
3.63 / 5 based on ~60 reviews
Market presence
Company's number of employees
50-100 employees
Company's social media followers
10k-20k followers
Axxerion Facilities and Maintenance Management (CMMS) logo

Axxerion Facilities and Maintenance Management (CMMS)

Niche Player
Satisfactory
Software designed to help the modern Property Manager handle the full spectrum of their business, from occupancy and contracts, to maintenance and finance.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.45 / 5 based on ~30 reviews
Market presence
Company's number of employees
10-20 employees
Company's social media followers
100-200 followers

“-”: AIMultiple team has not yet verified that vendor provides the specified feature. AIMultiple team focuses on feature verification for top 10 vendors.


Sources

AIMultiple uses these data sources for ranking solutions and awarding badges in integrated workplace management system (IWMS):


28 vendor web domains
16 funding announcements
59 social media profiles
71 profiles on review platforms
30 search engine queries

Integrated Workplace Management Leaders

According to the weighted combination of 4 metrics

IBM TRIRIGA logo
SpaceIQ logo
Wisp logo
FM:Interact logo
ARCHIBUS logo

What are integrated workplace management
customer satisfaction leaders?

Taking into account the latest metrics outlined below, these are the current integrated workplace management customer satisfaction leaders:

SpaceIQ logo
IBM TRIRIGA logo
Wisp logo
FM:Interact logo
Trackplan logo

Which integrated workplace management solution provides the most customer satisfaction?

AIMultiple uses product and service reviews from multiple review platforms in determining customer satisfaction.

While deciding a product's level of customer satisfaction, AIMultiple takes into account its number of reviews, how reviewers rate it and the recency of reviews.

  • Number of reviews is important because it is easier to get a small number of high ratings than a high number of them.
  • Recency is important as products are always evolving.
  • Reviews older than 5 years are not taken into consideration
  • older than 12 months have reduced impact in average ratings in line with their date of publishing.

What are integrated workplace management
market leaders?

Taking into account the latest metrics outlined below, these are the current integrated workplace management market leaders:

IBM TRIRIGA logo
SpaceIQ logo
Wisp logo
FM:Interact logo
ARCHIBUS logo

Which one has collected the most reviews?

AIMultiple uses multiple datapoints in identifying market leaders:

  • Product line revenue (when available)
  • Number of reviews
  • Number of case studies
  • Number and experience of employees
  • Social media presence and engagement
Out of these, number of reviews information is available for all products and is summarized in the graph:

IBM TRIRIGA
FM:Interact
SpaceIQ
Wisp
iOFFICE IWMS

What are the most mature integrated workplace management system (IWMS)?

Which one has the most employees?

IBM logo
Trimble logo
Planon Software logo
FM:Systems logo
Pacific Controls Galaxy logo

Which integrated workplace management companies have the most employees?

41 employees work for a typical company in this solution category which is 18 more than the number of employees for a typical company in the average solution category.

In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 19 companies with >10 employees are offering integrated workplace management system (iwms). Top 3 products are developed by companies with a total of 300k employees. The largest company in this domain is IBM with more than 300,000 employees. IBM provides the integrated workplace management solution: IBM TRIRIGA

IBM
Trimble
Planon Software
FM:Systems
Pacific Controls Galaxy

Insights

What are the most common words describing integrated workplace management system (IWMS)?

This data is collected from customer reviews for all integrated workplace management companies. The most positive word describing integrated workplace management system (IWMS) is “Easy to use” that is used in 9% of the reviews. The most negative one is “Difficult” with which is used in 5% of all the integrated workplace management reviews.

What is the average customer size?

According to customer reviews, most common company size for integrated workplace management customers is 1,001+ employees. Customers with 1,001+ employees make up 52% of integrated workplace management customers. For an average SME / Other Industry Specific Software solution, customers with 1,001+ employees make up 33% of total customers.

Customer Evaluation

These scores are the average scores collected from customer reviews for all integrated workplace management system (IWMS). Integrated Workplace Management System (IWMS) are most positively evaluated in terms of "Customer Service" but falls behind in "Likelihood to Recommend".

Overall
Customer Service
Ease of Use
Likelihood to Recommend
Value For Money

Where are integrated workplace management vendors' HQs located?

What is the level of interest in integrated workplace management system (IWMS)?

This category was searched on average for 18.5k times per month on search engines in 2024. This number has decreased to 0 in 2025. If we compare with other sme / other industry specific software solutions, a typical solution was searched 1.4k times in 2024 and this decreased to 0 in 2025.