7 Benefits of Biometric Authentication in 2025 based on 75 case studies

Couchsurfing partnered with Onfido to verify the identity of its users and build trust within its community. Onfido's unique workflow combines a Document Check with a Facial Similarity Check to ensure that users are who they claim to be. The implementation process took less than one month, and in the first three months, over 30,000 members became verified. This has allowed Couchsurfing to quickly onboard and verify new users in over 200,000 cities while reducing user dropout. Read More

McColl’s Retail Group implemented HID Global's biometric solution using fingerprint readers to automate time and attendance tracking for their 18,000 store colleagues. The solution ensured accurate pay practices, compliance with UK's National Minimum Wage regulations, and eliminated time theft. The HID solution integrated easily with McColl's Oracle-based point-of-sale system and provided reliable and cost-effective tracking. The implementation resulted in improved accountability, confidence, and auditability for both management and store colleagues. Read More

A top retail bank in Brazil implemented Incognia Address Verification to automate mobile identity verification and streamline onboarding. The solution verified 85% of new mobile applications, opened 5,481 additional accounts, reduced manual reviews by 24%, and decreased false negatives by 63%. Read More

A digital bank reduced onboarding friction by automatically verifying 81% of addresses for new users using Incognia. This integration reduced manual reviews by 18% and onboarding costs by more than 10%. By leveraging location behavioral biometrics, Incognia automated mobile identity verification, improving operational efficiency and reducing application drop-off rates. Read More

Incognia helped a global quick-service restaurant in Brazil reduce payment friction for its mobile buy online, pick up in store (BOPIS) channel. By integrating Incognia's location behavioral biometrics, the restaurant was able to approve 79% more transactions and reduce the chargeback rate by 36%. This resulted in improved revenue and a secure and frictionless mobile payment experience for customers. Read More

Pockit integrated Onfido's solution to meet their KYC & AML requirements and quickly onboard new customers. As a result, Pockit's new customer conversions increased by 15% and it surpassed 100,000 customers. Onfido's next-generation KYC & AML solution helped Pockit ensure regulatory compliance, improve customer experience, and enhance security. Read More

PensionBee partners with Onfido to streamline KYC processes and onboard new users securely and efficiently. Read More

WORBLI has partnered with Onfido to deliver the highest compliance standards to its blockchain network. Onfido's identity verification technology allows WORBLI to meet KYC and AML requirements and onboard new users swiftly and securely. WORBLI aims to provide global financial inclusion by enabling users to access a range of services with a single KYC/AML process. Onfido's solution offers speed, sophistication, and robust compliance and privacy standards. Read More

Snappcar, a Dutch car-sharing company, has partnered with Onfido to verify its users in multiple European countries. Onfido's technology allows Snappcar to scale by quickly and robustly verifying user identities. This partnership supports Snappcar's plans for international expansion and provides a smooth user experience. Read More

Grover, a leading German Rent Tech business, partnered with Onfido to streamline their identity verification process for business customers. By integrating Onfido's Document Verification and Selfie Biometrics, Grover reduced the time required to register new business customers by a whole day. This automated and GDPR-compliant solution increased trust in the customer journey, improved compliance, and enhanced the overall user experience. Read More