Biometric Authentication Software

Last update: December 27, 2024

Biometric authentication is a security method that verifies the identity of users based on unique biological characteristics such as fingerprints, retinas, facial features, or voices. +Show More

Biometric authentication is a security method that verifies the identity of users based on unique biological characteristics such as fingerprints, retinas, facial features, or voices. Biometric authentication software helps companies to improve the security of their authentication processes.

If you’d like to learn about the ecosystem consisting of Biometric Authentication Software and others, feel free to check AIMultiple Cybersecurity.
How relevant, verifiable metrics drive AIMultiple’s rankings

AIMultiple uses relevant & verifiable metrics to evaluate vendors.

Metrics are selected based on typical enterprise procurement processes ensuring that market leaders, fast-growing challengers, feature-complete solutions and cost-effective solutions are ranked highly so they can be shortlisted.
Data regarding these metrics are collected from public sources as outlined in the “What are AIMultiple’s data sources?” section of this page.


There are 2 ways in which vendor metrics are processed to help prioritization:
1- Vendors are grouped within 4 metrics (customer satisfaction, market presence, growth and features) according to their performance in that metric.
2- Vendors that perform high in these metrics are ranked higher in the list.


The data used in each vendor’s ranking can be accessed by expanding the vendor’s row in the below list.
This page includes links to AIMultiple’s sponsors. Sponsored links are included in “Visit Website” buttons and ranked at the top of the list when results are sorted by “Sponsored”. Sponsors have no say over the ranking which is based on market data. Organic ranking can be seen by sorting by “AIMultiple” or other sorting approaches. For more on how AIMultiple works, please see the ethical standards that we follow and how we fund our research.

Products Position Customer satisfaction
LastPass logo

LastPass

Leader
Satisfactory
Protect yourself, your employees, and your business from cyber-threats, without compromising ease of use. LastPass is a password manager that provides solutions for individuals, families, and businesses of all sizes. LastPass Business empowers employees to generate, secure, and share credentials seamlessly, while providing valuable insight and control to Admins and ensuring protection through LastPass’ zero-knowledge security infrastructure. Gain additional access and authentication features, such as single sign-on for simplified access to up to three cloud applications and multi-factor authentication (MFA) that secures the LastPass vault and single sign-on applications.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.37 / 5 based on 3k reviews
Market presence
Number of case studies
10-20 case studies
Company's number of employees
1k-2k employees
Company's social media followers
50k-100k followers
RSA SecurID® Access logo

RSA SecurID® Access

Leader
Satisfactory
Ensure users have convenient, secure access—from any device, anywhere—to the applications they need, whether in the cloud or on-premises. RSA SecurID Access is an enterprise-grade multi-factor authentication and access management solution that lets organizations consistently and centrally enforce dynamic risk-driven access policies aimed at providing continuous, seamless authentication. It protects all of your resources with a wide range of authentication methods, including push notification, biometrics, OTP, SMS, and traditional hardware and software tokens. Visit us at https://www.rsa.com/
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.38 / 5 based on ~200 reviews
Market presence
Company's number of employees
400-1k employees
Company's social media followers
100k-1m followers
Company
Type of company
private
Founding year
1982
Onfido logo

Onfido

Leader
Satisfactory
Onfido helps businesses to build automated identity verification around their unique needs with an end-to-end, AI powered identity verification solution. We help 900+ businesses power open, secure, and inclusive relationships with their customers. Our Real Identity Platform helps businesses to seamlessly onboard customers at scale while stopping fraud and navigating KYC, AML and other regulatory requirements.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.60 / 5 based on ~90 reviews
Market presence
Number of case studies
40-50 case studies
Company's number of employees
400-1k employees
Company's social media followers
50k-100k followers
Total funding
$100-250m
# of funding rounds
15
Latest funding date
April 15, 2020
Last funding amount
$100-250m
Company
Type of company
private
Founding year
2012
PortalGuard logo

PortalGuard

Leader
Satisfactory
BIO-key PortalGuard IDaaS is a cloud-based IAM platform that offers options for multi-factor authentication (MFA), biometrics, single sign-on, and self-service password reset to support a customer’s security initiatives and deliver an optimized user experience. For over 20 years, the vendor states industries such as education, including over 200 institutions, healthcare, finance, and government, have chosen PortalGuard as their preferred solution. Whether for passwordless workflows, support for a Zero Trust architecture, or just implementing MFA for the first time, PortalGuard is designed to secure access for both the workforce and customers, whether they are remote or on-premises. PortalGuard’s MFA offers Identity-Bound Biometrics that boasts the highest levels of integrity, security, accuracy, availability and ease of use over traditional authentication methods. The vendor states that with PortalGuard IDaaS, customers can consolidate their IAM solutions, eliminate passwords, simplify access for users, and reduce overhead.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.50 / 5 based on ~70 reviews
Market presence
Number of case studies
10-20 case studies
Company's number of employees
1-5 employees
Secret Double Octopus logo

Secret Double Octopus

Challenger
Satisfactory
Secret Double Octopus is the passwordless authentication solution for the enterprise. We liberate end-users and security teams from the burden of passwords with the simplicity and security of strong passwordless authentication. The Octopus Passwordless Enterprise™ technology provides a unified user experience and a consistent way to access workstations, remote services, cloud applications and on-prem systems while providing stronger protection against cyber-attacks. From being named a Gartner “Cool Vendor” in 2016, our 4th generation platform is now serving mid-sized to Fortune 50 customers around the globe.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.70 / 5 based on ~30 reviews
Market presence
Number of case studies
1-5 case studies
Company's number of employees
30-40 employees
Company's social media followers
5k-10k followers
Total funding
$10-50m
# of funding rounds
5
Latest funding date
January 16, 2024
Last funding amount
$10-50m
Company
Type of company
private
Founding year
2015
Biometric Time Attendance System logo

Biometric Time Attendance System

Challenger
Satisfactory
Cuckoo Tech provides a cloud-based biometric attendance system designed to handle or maintain all aspects related to HR and employee attendance.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.50 / 5 based on ~20 reviews
Market presence
Company's social media followers
50-100 followers
Company
Type of company
private
Incognia logo

Incognia

Challenger
Satisfactory
Incognia is the innovator in location identity solutions that deliver cutting-edge user verification and account security across the digital journey. Leveraging over a decade of expertise in location technology, Incognia's novel approach provides frictionless experiences using device intelligence and the most precise location data available. Incognia enables customizable risk analysis and actionable insights from day one that empower consumer businesses to prevent fraud, protect users and build customer trust. Visit Incognia.com to learn more.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.80 / 5 based on ~10 reviews
Market presence
Number of case studies
5-10 case studies
Company's social media followers
4k-5k followers
FaceTec 3D Face Authentication logo

FaceTec 3D Face Authentication

Niche Player
Satisfactory
FaceTec provides the most secure, highest-rated Liveness Detection and 3D Face Matching biometric AI, anchoring identity and enabling true secure passwordless user authentication from any device. FaceTec’s software is deployed through device SDKs and a server SDK to provide a complete authentication platform with the customers’ user data encrypted behind their own firewalls. A patented UI and developer tools easily integrate into any app or web page, allowing hundreds of organizations on six continents to use FaceTec’s AI to authenticate tens-of-millions of users and provide new account onboarding and ongoing access to banks, financial and government institutions, telecoms, ecommerce, blockchain, social networks, and more.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.50 / 5 based on ~20 reviews
Market presence
Company's number of employees
40-50 employees
Company's social media followers
4k-5k followers
Total funding
$1-5m
# of funding rounds
1
Latest funding date
June 9, 2014
Last funding amount
$1-5m
Company
Type of company
private
Founding year
2013
Netverify logo

Netverify

Niche Player
Satisfactory
Jumio's identity verification solutions enable businesses to increase customer conversions while providing a seamless customer experience and reducing fraud. Leveraging advanced technology such as biometric facial recognition and machine learning, Jumio's products also help customers meet regulatory compliance and tie the digital identity to the physical world.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.10 / 5 based on ~20 reviews
Market presence
Company's number of employees
400-1k employees
Company's social media followers
50k-100k followers
Total funding
$100-250m
# of funding rounds
8
Latest funding date
March 23, 2021
Last funding amount
$100-250m
Company
Type of company
private
Founding year
2016
Biometric Vision Facial Recognition API logo

Biometric Vision Facial Recognition API

Niche Player
Satisfactory
A Facial Recognition API with superior accuracy and privacy built-in at the core. This API allows you to verify two images are the same person (one-to-one or face verification) or identify a person from a database of images (one-to-many or face identification). Here’s a highlight of some of Biometric Vision’s best features so far: - Anonymizing images into an alphanumeric string (binary) that cannot be reversed engineered - 99.99% accuracy in the most challenging scenarios - Uses up to 180 landmarks to create a face template - Blistering speed with a face match time of 130ms - Algorithm uses less memory than our competitors for enrolment of a single image at 15MB, noting industry peak-memory benchmark median was 730MB and a top ranked with 33MB (NIST) - AES 256+ encryption end-to-end More features like multi-face detection and spoof detection are under development.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.30 / 5 based on ~10 reviews
Market presence
Company's number of employees
1-5 employees
Company's social media followers
50-100 followers
Company
Type of company
private
Founding year
2019

“-”: AIMultiple team has not yet verified that vendor provides the specified feature. AIMultiple team focuses on feature verification for top 10 vendors.


Sources

AIMultiple uses these data sources for ranking solutions and awarding badges in biometric authentication software:


58 vendor web domains
75 case studies
49 funding announcements
139 social media profiles
95 profiles on review platforms
57 search engine queries

Biometric Authentication Leaders

According to the weighted combination of 4 metrics

LastPass logo
RSA SecurID® Access logo
Onfido logo
PortalGuard logo
Secret Double Octopus logo

What are biometric authentication
customer satisfaction leaders?

Taking into account the latest metrics outlined below, these are the current biometric authentication customer satisfaction leaders:

LastPass logo
RSA SecurID® Access logo
Onfido logo
PortalGuard logo
Secret Double Octopus logo

Which biometric authentication solution provides the most customer satisfaction?

AIMultiple uses product and service reviews from multiple review platforms in determining customer satisfaction.

While deciding a product's level of customer satisfaction, AIMultiple takes into account its number of reviews, how reviewers rate it and the recency of reviews.

  • Number of reviews is important because it is easier to get a small number of high ratings than a high number of them.
  • Recency is important as products are always evolving.
  • Reviews older than 5 years are not taken into consideration
  • older than 12 months have reduced impact in average ratings in line with their date of publishing.

What are biometric authentication
market leaders?

Taking into account the latest metrics outlined below, these are the current biometric authentication market leaders:

LastPass logo
RSA SecurID® Access logo
Onfido logo
PortalGuard logo
Secret Double Octopus logo

Which Biometric Authentication products published the most case studies?

We analyzed 75 Biometric Authentication case studies and found that these products are the top contributors:

  • EasyLobby
  • Onfido
  • Daon IdentityX Platform

Which one has collected the most reviews?

AIMultiple uses multiple datapoints in identifying market leaders:

  • Product line revenue (when available)
  • Number of reviews
  • Number of case studies
  • Number and experience of employees
  • Social media presence and engagement
Out of these, number of reviews information is available for all products and is summarized in the graph:

LastPass
RSA SecurID® Access
Onfido
PortalGuard
Secret Double Octopus

What are the most mature biometric authentication software?

Which one has the most employees?

Nexsign logo
Unisys logo
LexisNexis logo
Genesys logo
Voicepoint logo

Which biometric authentication companies have the most employees?

69 employees work for a typical company in this solution category which is 46 more than the number of employees for a typical company in the average solution category.

In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 43 companies with >10 employees are offering biometric authentication software. Top 3 products are developed by companies with a total of 100k employees. The largest company in this domain is Nexsign with more than 100,000 employees. Nexsign provides the biometric authentication solution: Nexsign

Nexsign
Unisys
LexisNexis
Genesys
Voicepoint

Insights

What are the most common words describing biometric authentication software?

This data is collected from customer reviews for all biometric authentication companies. The most positive word describing biometric authentication software is “Easy to use” that is used in 17% of the reviews. The most negative one is “Difficult” with which is used in 5% of all the biometric authentication reviews.

What is the average customer size?

According to customer reviews, most common company size for biometric authentication customers is 1-50 Employees. Customers with 1-50 Employees make up 52% of biometric authentication customers. For an average Cybersecurity solution, customers with 1-50 Employees make up 13% of total customers.

Customer Evaluation

These scores are the average scores collected from customer reviews for all biometric authentication software. Biometric Authentication Software are most positively evaluated in terms of "Overall" but falls behind in "Customer Service".

Overall
Customer Service
Ease of Use
Likelihood to Recommend
Value For Money

What are the benefits of Biometric Authentication?

The most commonly cited benefits of Biometric Authentication are:

  • Increased security
  • Improved compliance
  • Improved customer experience
  • Time saving
  • Scalability
  • 24/7 availability
  • Increased privacy

Discover all Biometric Authentication benefits

Where are biometric authentication vendors' HQs located?

What is the level of interest in biometric authentication software?

This category was searched on average for 59 times per month on search engines in 2024. This number has decreased to 0 in 2025. If we compare with other cybersecurity solutions, a typical solution was searched 918 times in 2024 and this decreased to 0 in 2025.

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