AI API

Author
Researched by Şevval Alper
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Last update: December 27, 2024

Artificial intelligence (AI) APIs integrate different AI and machine learning techniques for users to obtain detailed insights about their data. +Show More

Artificial intelligence (AI) APIs integrate different AI and machine learning techniques for users to obtain detailed insights about their data. These APIs can be used in a variety of business functions, including face recognition, sentiment analysis, spam filtering and language detection.

If you’d like to learn about the ecosystem consisting of AI API and others, feel free to check AIMultiple Machine Learning APIs.
How relevant, verifiable metrics drive AIMultiple’s rankings

AIMultiple uses relevant & verifiable metrics to evaluate vendors.

Metrics are selected based on typical enterprise procurement processes ensuring that market leaders, fast-growing challengers, feature-complete solutions and cost-effective solutions are ranked highly so they can be shortlisted.
Data regarding these metrics are collected from public sources as outlined in the “What are AIMultiple’s data sources?” section of this page.


There are 2 ways in which vendor metrics are processed to help prioritization:
1- Vendors are grouped within 4 metrics (customer satisfaction, market presence, growth and features) according to their performance in that metric.
2- Vendors that perform high in these metrics are ranked higher in the list.


The data used in each vendor’s ranking can be accessed by expanding the vendor’s row in the below list.
This page includes links to AIMultiple’s sponsors. Sponsored links are included in “Visit Website” buttons and ranked at the top of the list when results are sorted by “Sponsored”. Sponsors have no say over the ranking which is based on market data. Organic ranking can be seen by sorting by “AIMultiple” or other sorting approaches. For more on how AIMultiple works, please see the ethical standards that we follow and how we fund our research.

Products Position Customer satisfaction
Google Cloud AI Platform Pipelines API logo

Google Cloud AI Platform Pipelines API

Leader
Satisfactory
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.30 / 5 based on ~90 reviews
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
50m-60m followers
SnatchBot API logo

SnatchBot API

Leader
Satisfactory
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.70 / 5 based on ~30 reviews
Market presence
Company's number of employees
30-40 employees
Company's social media followers
2k-3k followers
Company
Type of company
private
Founding year
2015
CrowdStrike Falcon logo

CrowdStrike Falcon

Leader
Satisfactory
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.55 / 5 based on ~40 reviews
Market presence
Company's number of employees
5k-10k employees
Company's social media followers
100k-1m followers
Plum Voice API logo

Plum Voice API

Leader
Satisfactory
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.80 / 5 based on ~20 reviews
Market presence
Company's number of employees
5-10 employees
Company's social media followers
3k-4k followers
Company
Type of company
private
Founding year
1999
Flow.ai WebSocket API logo

Flow.ai WebSocket API

Leader
Satisfactory
Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like Messenger, WhatsApp, Web Widget, Telegram, Voice and more in over 100+ languages.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.60 / 5 based on ~20 reviews
Market presence
Company's number of employees
1-5 employees
Company's social media followers
2k-3k followers
Total funding
$100,000-250,000
# of funding rounds
2
Latest funding date
January 22, 2018
Last funding amount
$100,000-250,000
Company
Type of company
private
Founding year
2016
Kubeflow Pipelines API logo

Kubeflow Pipelines API

Challenger
Satisfactory
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.40 / 5 based on ~20 reviews
Market presence
Company's number of employees
10-20 employees
Company's social media followers
2k-3k followers
Company
Type of company
private
Founding year
2017
Google Cloud Video Intelligence API logo

Google Cloud Video Intelligence API

Challenger
Satisfactory
Search and discover your media content with powerful Cloud Video Intelligence API
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.00 / 5 based on ~20 reviews
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
50m-60m followers
Google Cloud Natural Language API logo

Google Cloud Natural Language API

Challenger
Low
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
3.50 / 5 based on ~10 reviews
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
50m-60m followers
Everypixel OAuth API logo

Everypixel OAuth API

Challenger
Satisfactory
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.30 / 5 based on ~10 reviews
Market presence
Company's number of employees
40-50 employees
Company's social media followers
200-300 followers
Company
Type of company
private
Founding year
2016
SophosLabs Intelix IP Category Lookup API logo

SophosLabs Intelix IP Category Lookup API

Challenger
N/A
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.00 / 5 based on 6 reviews
Market presence
Company's number of employees
4k-5k employees
Company's social media followers
100k-1m followers
Total funding
$100-250m
# of funding rounds
2
Latest funding date
August 24, 2021
Last funding amount
$50-100m
Company
Type of company
delisted
Founding year
1985

“-”: AIMultiple team has not yet verified that vendor provides the specified feature. AIMultiple team focuses on feature verification for top 10 vendors.


Sources

AIMultiple uses these data sources for ranking solutions and awarding badges in AI APIs:


34 vendor web domains
25 funding announcements
88 social media profiles
52 profiles on review platforms
37 search engine queries

AI API Leaders

According to the weighted combination of 4 metrics

Google Cloud AI Platform Pipelines API logo
SnatchBot API logo
CrowdStrike Falcon logo
Plum Voice API logo
Flow.ai WebSocket API logo

What are AI API
customer satisfaction leaders?

Taking into account the latest metrics outlined below, these are the current AI API customer satisfaction leaders:

Google Cloud AI Platform Pipelines API logo
SnatchBot API logo
CrowdStrike Falcon logo
Plum Voice API logo
Flow.ai WebSocket API logo

Which AI API solution provides the most customer satisfaction?

AIMultiple uses product and service reviews from multiple review platforms in determining customer satisfaction.

While deciding a product's level of customer satisfaction, AIMultiple takes into account its number of reviews, how reviewers rate it and the recency of reviews.

  • Number of reviews is important because it is easier to get a small number of high ratings than a high number of them.
  • Recency is important as products are always evolving.
  • Reviews older than 5 years are not taken into consideration
  • older than 12 months have reduced impact in average ratings in line with their date of publishing.

What are AI API
market leaders?

Taking into account the latest metrics outlined below, these are the current AI API market leaders:

Google Cloud AI Platform Pipelines API logo
SnatchBot API logo
CrowdStrike Falcon logo
Plum Voice API logo
Flow.ai WebSocket API logo

Which one has collected the most reviews?

AIMultiple uses multiple datapoints in identifying market leaders:

  • Product line revenue (when available)
  • Number of reviews
  • Number of case studies
  • Number and experience of employees
  • Social media presence and engagement
Out of these, number of reviews information is available for all products and is summarized in the graph:

Google Cloud AI Platform Pipelines API
CrowdStrike Falcon
SnatchBot API
Plum Voice API
Kubeflow Pipelines API

What are the most mature AI APIs?

Which one has the most employees?

IBM logo
Google logo
Microsoft logo
CrowdStrike logo
Sophos logo

Which AI API companies have the most employees?

48 employees work for a typical company in this solution category which is 25 more than the number of employees for a typical company in the average solution category.

In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 26 companies with >10 employees are offering ai apis. Top 3 products are developed by companies with a total of 800k employees. The largest company in this domain is IBM with more than 300,000 employees. IBM provides the AI API solution: IBM Watson Assistant API

IBM
Google
Microsoft
CrowdStrike
Sophos

Insights

What are the most common words describing AI APIs?

This data is collected from customer reviews for all AI API companies. The most positive word describing AI APIs is “Easy to use” that is used in 105% of the reviews. The most negative one is “Difficult” with which is used in 84% of all the AI API reviews.

What is the average customer size?

According to customer reviews, most common company size for AI API customers is 1,001+ employees. Customers with 1,001+ employees make up 31% of AI API customers. For an average Machine Learning APIs solution, customers with 1,001+ employees make up 22% of total customers.

Customer Evaluation

These scores are the average scores collected from customer reviews for all AI APIs. AI APIs are most positively evaluated in terms of "Overall" but falls behind in "Ease of Use".

Overall
Customer Service
Ease of Use
Likelihood to Recommend
Value For Money

Where are AI API vendors' HQs located?

What is the level of interest in AI APIs?

This category was searched on average for 6k times per month on search engines in 2024. This number has decreased to 0 in 2025. If we compare with other machine learning apis solutions, a typical solution was searched 3.6k times in 2024 and this decreased to 0 in 2025.