AI API

Artificial intelligence (AI) APIs integrate different AI and machine learning techniques for users to obtain detailed insights about their data. +Show More
Products | Position | Customer satisfaction | |||
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Leader
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Satisfactory
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
50m-60m followers
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Leader
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Satisfactory
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
30-40 employees
Company's social media followers
2k-3k followers
Company
Type of company
private
Founding year
2015
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Leader
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Satisfactory
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
5k-10k employees
Company's social media followers
100k-1m followers
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Leader
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Satisfactory
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
5-10 employees
Company's social media followers
3k-4k followers
Company
Type of company
private
Founding year
1999
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Leader
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Satisfactory
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Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like Messenger, WhatsApp, Web Widget, Telegram, Voice and more in over 100+ languages.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
1-5 employees
Company's social media followers
2k-3k followers
Total funding
$100,000-250,000
# of funding rounds
2
Latest funding date
January 22, 2018
Last funding amount
$100,000-250,000
Company
Type of company
private
Founding year
2016
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Challenger
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Satisfactory
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
10-20 employees
Company's social media followers
2k-3k followers
Company
Type of company
private
Founding year
2017
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Challenger
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Satisfactory
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Search and discover your media content with powerful Cloud Video Intelligence API
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
50m-60m followers
|
|||||
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Challenger
|
Low
|
|
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
50m-60m followers
|
|||||
|
Challenger
|
Satisfactory
|
|
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
40-50 employees
Company's social media followers
200-300 followers
Company
Type of company
private
Founding year
2016
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|||||
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Challenger
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N/A
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|
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
4k-5k employees
Company's social media followers
100k-1m followers
Total funding
$100-250m
# of funding rounds
2
Latest funding date
August 24, 2021
Last funding amount
$50-100m
Company
Type of company
delisted
Founding year
1985
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“-”: AIMultiple team has not yet verified that vendor provides the specified feature. AIMultiple team focuses on feature verification for top 10 vendors.
Sources
AIMultiple uses these data sources for ranking solutions and awarding badges in AI APIs:
AI API Leaders
According to the weighted combination of 4 metrics





What are AI API
customer satisfaction leaders?
Taking into account the latest metrics outlined below, these are the current AI API customer satisfaction leaders:





Which AI API solution provides the most customer satisfaction?
AIMultiple uses product and service reviews from multiple review platforms in determining customer satisfaction.
While deciding a product's level of customer satisfaction, AIMultiple takes into account its number of reviews, how reviewers rate it and the recency of reviews.
- Number of reviews is important because it is easier to get a small number of high ratings than a high number of them.
- Recency is important as products are always evolving.
- Reviews older than 5 years are not taken into consideration
- older than 12 months have reduced impact in average ratings in line with their date of publishing.
What are AI API
market leaders?
Taking into account the latest metrics outlined below, these are the current AI API market leaders:





Which one has collected the most reviews?
AIMultiple uses multiple datapoints in identifying market leaders:
- Product line revenue (when available)
- Number of reviews
- Number of case studies
- Number and experience of employees
- Social media presence and engagement
What are the most mature AI APIs?
Which one has the most employees?




Which AI API companies have the most employees?
48 employees work for a typical company in this solution category which is 25 more than the number of employees for a typical company in the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 26 companies with >10 employees are offering ai apis. Top 3 products are developed by companies with a total of 800k employees. The largest company in this domain is IBM with more than 300,000 employees. IBM provides the AI API solution: IBM Watson Assistant API
Insights
What are the most common words describing AI APIs?
This data is collected from customer reviews for all AI API companies. The most positive word describing AI APIs is “Easy to use” that is used in 105% of the reviews. The most negative one is “Difficult” with which is used in 84% of all the AI API reviews.
What is the average customer size?
According to customer reviews, most common company size for AI API customers is 1,001+ employees. Customers with 1,001+ employees make up 31% of AI API customers. For an average Machine Learning APIs solution, customers with 1,001+ employees make up 22% of total customers.
Customer Evaluation
These scores are the average scores collected from customer reviews for all AI APIs. AI APIs are most positively evaluated in terms of "Overall" but falls behind in "Ease of Use".
Where are AI API vendors' HQs located?
Trends
What is the level of interest in AI APIs?
This category was searched on average for 6k times per month on search engines in 2024. This number has decreased to 0 in 2025. If we compare with other machine learning apis solutions, a typical solution was searched 3.6k times in 2024 and this decreased to 0 in 2025.