Remote Desktop Tools
Remote desktop tools allow users to access and control remote devices over a network, often used for IT support, remote work, and system administration. Key features include remote access, file transfer, enhanced security (encryption and multi-factor authentication), session recording, multi-monitor support, and performance optimization for smoother connections. These tools offer full control of remote desktops as if physically present, improving efficiency and convenience. +Show More
| Products | Position | Customer satisfaction | |||
|---|---|---|---|---|---|
TeamViewer |
Leader
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Satisfactory
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As a leading global technology company, TeamViewer offers a secure remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere. With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer continuously innovates in the fields of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through seamless connectivity. Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. For more information, go to https://www.teamviewer.com/ and follow us on social media.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Number of case studies
20-30 case studies
Company's number of employees
1k-2k employees
Company's social media followers
100k-1m followers
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NinjaOne |
Leader
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Satisfactory
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NinjaOne is the Unified IT Management platform that simplifies the way IT teams work through workflow and device management unification. Our platform includes device management, patch management, software management, task automation, remote access, backup, ticketing, and documentation all into a single-pane-of-glass. 10,000 IT teams and MSPs around the world leverage NinjaOne to manage their IT estate. NinjaOne is consistently ranked #1 for its world class customer support and has been recognized as the best rated software in its category on G2 and Gartner Digital Markets for the past 6 years.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
1k-2k employees
Company's social media followers
20k-30k followers
Total funding
$250-500m
# of funding rounds
2
Latest funding date
February 6, 2024
Last funding amount
$100-250m
Company
Type of company
private
Founding year
2013
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Atera |
Leader
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Satisfactory
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Atera is an all-in-one platform that enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere. Atera allows businesses to manage IT operations with:\\\\\\
• patch management, \\\\\\ • IT automations, \\\\\\ • advanced reporting and alerts,\\\\\\ • ITSM features such as helpdesk and ticketing.\\\\\\ Atera\\\\\\\'s pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices. Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Number of case studies
1-5 case studies
Company's number of employees
300-400 employees
Company's social media followers
10k-20k followers
Total funding
$100-250m
# of funding rounds
2
Latest funding date
July 28, 2021
Last funding amount
$50-100m
Company
Type of company
private
Founding year
2011
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Zoho Assist |
Leader
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Satisfactory
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Support remote customers quickly through web-based, on-demand remote support sessions. Setup and manage remote computers effortlessly with unattended remote access. Completely secure and reliable.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
20k-30k employees
Company's social media followers
1m-2m followers
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RemotePC |
Leader
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Satisfactory
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RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose. RemotePC lets you access your remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
100-200 employees
Company's social media followers
20k-30k followers
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Splashtop Remote Support |
Challenger
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Satisfactory
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
300-400 employees
Company's social media followers
30k-40k followers
Total funding
$100-250m
# of funding rounds
5
Latest funding date
January 27, 2021
Last funding amount
$50-100m
Company
Type of company
private
Founding year
2006
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Syncro |
Challenger
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Satisfactory
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Syncro is the integrated business platform for running a profitable MSP. Our roots in managed services run deep at Syncro. And that’s exactly why we built our all-in-one PSA, RMM, and remote access tool. They’re the foundational pieces of any MSP business. And if they don’t work together seamlessly, to wring maximum efficiency from your workflows, you’re leaving profit on the table. Features: Unlimited PC and Mac Endpoints - with built-in, free, Remote Access Quoting, Invoicing, Billing, and Credit Card Payment Processing Helpdesk, and full Ticketing solution - all integrated in one dashboard Scripting Engine - Automate recurring tasks with ease Policy Inheritance - Makes customizing your per-customer and per-asset configurations a breeze Contract & Customer Management Email Marketing More: https://syncromsp.com/features/ Integrations: - Proofpoint - Acronis - IT Glue - QuickBooks - Xero - Webroot - Bitdefender - MalwareBytes - Splashtop - TeamViewer - ScreenConnect - Warranty Master - Pax8 More: https://syncromsp.com/integrations/ Pricing: - Starting at $129 per user/month - Unlimited devices with no contracts - Add-Ons/Integrations provided by 3rd parties may incur additional charges More: https://syncromsp.com/pricing/ Start a free trial, or reach out to us at [email protected] for a demo now!
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
100-200 employees
Company's social media followers
3k-4k followers
Company
Type of company
private
Founding year
2013
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ManageEngine Remote Access Plus |
Challenger
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Satisfactory
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Remote Access Plus is a secure and comprehensive enterprise remote support solution that lets you remotely govern computers anywhere on the globe. With the powerful remote desktop sharing and over a dozen of robust diagnostic tools you can instantly rescue remote computers at the comfort of your desk.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
300-400 employees
Company's social media followers
40k-50k followers
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“-”: AIMultiple team has not yet verified that vendor provides the specified feature. AIMultiple team focuses on feature verification for top 10 vendors.
Sources
AIMultiple uses these data sources for ranking solutions and awarding badges in remote desktop tools:
What are the most mature remote desktop tools?
Which one has the most employees?
Insights
Where are remote desktop tools vendors' HQs located?
Trends
What is the level of interest in remote desktop tools?
This category was searched on average for 0 times per month on search engines in 2024. This number is still 0 in 2025. If we compare with other it/tech solutions, a typical solution was searched 1.1k times in 2024 and this decreased to 0 in 2025.