Insight Engines

Last update: December 27, 2024

Insight engines, also known as enterprise knowledge discovery and management, are enterprise platforms that make key enterprise insights available to users on demand. +Show More

Insight engines, also known as enterprise knowledge discovery and management, are enterprise platforms that make key enterprise insights available to users on demand. Insight engines use natural language processing (NLP) and machine learning methods to help employees and customers find relevant information.

If you’d like to learn about the ecosystem consisting of Insight Engines and others, feel free to check AIMultiple AI Solutions.
How relevant, verifiable metrics drive AIMultiple’s rankings

AIMultiple uses relevant & verifiable metrics to evaluate vendors.

Metrics are selected based on typical enterprise procurement processes ensuring that market leaders, fast-growing challengers, feature-complete solutions and cost-effective solutions are ranked highly so they can be shortlisted.
Data regarding these metrics are collected from public sources as outlined in the “What are AIMultiple’s data sources?” section of this page.


There are 2 ways in which vendor metrics are processed to help prioritization:
1- Vendors are grouped within 4 metrics (customer satisfaction, market presence, growth and features) according to their performance in that metric.
2- Vendors that perform high in these metrics are ranked higher in the list.


The data used in each vendor’s ranking can be accessed by expanding the vendor’s row in the below list.
This page includes links to AIMultiple’s sponsors. Sponsored links are included in “Visit Website” buttons and ranked at the top of the list when results are sorted by “Sponsored”. Sponsors have no say over the ranking which is based on market data. Organic ranking can be seen by sorting by “AIMultiple” or other sorting approaches. For more on how AIMultiple works, please see the ethical standards that we follow and how we fund our research.

Products Position Customer satisfaction
Elastic Enterprise Search logo

Elastic Enterprise Search

Leader
Satisfactory
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.40 / 5 based on ~100 reviews
Market presence
Company's number of employees
4k-5k employees
Company's social media followers
100k-1m followers
IBM Watson Discovery logo

IBM Watson Discovery

Leader
Satisfactory
Infuse dynamic news content into every app you build.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.38 / 5 based on ~100 reviews
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
10m-20m followers
Google Cloud Search logo

Google Cloud Search

Leader
Satisfactory
Google Cloud Search is a cloud search solution designed to seacrh through Gmail, Drive, Docs, Sheets, Slides, Calendar, and others.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.30 / 5 based on ~20 reviews
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
50m-60m followers
Stravito logo

Stravito

Leader
Satisfactory
Ever find yourself wondering what your company already knows about a key topic or trend? Stravito is a purpose-built storage and sharing system for market research. With Stravito, you can centralise your insights and make them accessible to employees everywhere, with minimal time and effort. Stravito is a user-friendly application that puts you first. Natural language search understands what you mean, not just what you say, and machine learning automatically classifies information. Search through documents, dashboards, and 3rd party sources to find the information you need, in just seconds.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.35 / 5 based on ~10 reviews
Market presence
Number of case studies
5-10 case studies
Company's number of employees
100-200 employees
Company's social media followers
5k-10k followers
Total funding
$10-50m
# of funding rounds
3
Latest funding date
September 2, 2021
Last funding amount
$10-50m
Company
Type of company
private
Founding year
2017
Lucidworks Fusion logo

Lucidworks Fusion

Challenger
Satisfactory
Lucidworks provides the world’s largest organizations with the tools they need to connect users with data in meaningful and relevant ways. By making data work efficiently for your customers and employees, your organization can react faster and smarter with a solution that searches everything, provides the right information to the right people, and surfaces actionable, profitable insights extracted from your data. Fusion, Lucidworks’ flagship product, removes information silos by unifying data from varied sources to solve findability issues. The Fusion platform makes building reliable and tunable search applications that harness the power of Apache Solr and Spark accessible to both developers and broader business users. By applying machine learning from the moment of data ingest, a deeper understanding and context can be extracted from every data set. Fusion offers a flexible breadth of offerings to meet any search and machine learning need. Designed to scale to the largest document repositories and support the most active and demanding user populations, Fusion allows customers to dynamically manage application resources as utilization ebbs and flows, avoiding any unscheduled downtime and performance degradation. Pre-built solutions and out-of-the-box machine learning algorithms bring your organization to value rapidly. Fusion has everything you need to build and deploy powerful search applications at scale, including: Data Connectors Content Security Query & Index Pipelines Clustering Classification NLP Engine Application Studio SQL Engine Machine Learning Driven Relevance Query Rewriting Autocomplete Recommendations Experiments Data Science Toolkit
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.25 / 5 based on ~20 reviews
Market presence
Company's number of employees
200-300 employees
Company's social media followers
20k-30k followers
Total funding
$100-250m
# of funding rounds
9
Latest funding date
August 12, 2019
Last funding amount
$100-250m
Company
Type of company
private
Founding year
2007
Funnelback logo

Funnelback

Challenger
Satisfactory
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.20 / 5 based on ~20 reviews
Market presence
Company's number of employees
10-20 employees
Company's social media followers
1k-2k followers
Company
Type of company
private
Founding year
1998
Micro Focus IDOL logo

Micro Focus IDOL

Challenger
Satisfactory
The IDOL Server collects indexed data from connectors and stores it in its proprietary structure, optimized for fast processing and retrieval of data.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.40 / 5 based on ~10 reviews
Market presence
Company's number of employees
5k-10k employees
Company's social media followers
40k-50k followers
Azure Cognitive Search logo

Azure Cognitive Search

Challenger
Low
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
3.81 / 5 based on ~20 reviews
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
30m-40m followers
Company
Type of company
private
Founding year
2011
Coveo logo

Coveo

Niche Player
Low
The Coveo Relevance Cloud uses applied AI to deliver relevant experiences in all digital interactions, from search to recommendations and personalization. Coveo allows you to meet business outcomes while maximizing profits. Our AI powers relevant interactions for hundreds of the world’s most innovative brands and is supported by a large network of global system integrators and implementation partners. Coveo provides AI powered solutions for enterprise ecommerce, such as personalization, product recommendations and insights, along with social proof and product badging; plus cart abandonment recovery and more. Coveo also offers AI solutions for service, website, and workplace applications that maximize business outcomes and profitability. Our solutions are designed to provide tangible value to our customers by helping drive revenue growth, reduce customer support costs, increase customer satisfaction, website engagement, and improve employee proficiency through knowledge management at scale.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
2.95 / 5 based on ~100 reviews
Market presence
Number of case studies
40-50 case studies
Company's number of employees
400-1k employees
Company's social media followers
40k-50k followers
Total funding
$250-500m
# of funding rounds
6
Latest funding date
November 6, 2019
Last funding amount
$100-250m
Company
Type of company
public
Founding year
2005
Sinequa logo

Sinequa

Niche Player
N/A
Sinequa provides a Cognitive Search & Analytics platform for Fortune Global 2000 companies and government agencies. Using advanced Natural Language Processing (NLP) and Machine Learning algorithms, the solution offers insights extracted from structured and unstructured data. Broad connectivity to on-premise, cloud and Hadoop data sources facilitates and accelerates enterprise-wide projects.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
3.50 / 5 based on 2 reviews
Market presence
Number of case studies
10-20 case studies
Company's number of employees
100-200 employees
Company's social media followers
10k-20k followers
Total funding
$10-50m
# of funding rounds
2
Latest funding date
July 9, 2019
Last funding amount
$10-50m
Company
Type of company
private
Founding year
2002

“-”: AIMultiple team has not yet verified that vendor provides the specified feature. AIMultiple team focuses on feature verification for top 10 vendors.


Sources

AIMultiple uses these data sources for ranking solutions and awarding badges in insight engines:


16 vendor web domains
9 funding announcements
38 social media profiles
40 profiles on review platforms
15 search engine queries

Insight Engines Leaders

According to the weighted combination of 4 metrics

Elastic Enterprise Search logo
IBM Watson Discovery logo
Google Cloud Search logo
Stravito logo
Lucidworks Fusion logo

What are insight engines
customer satisfaction leaders?

Taking into account the latest metrics outlined below, these are the current insight engines customer satisfaction leaders:

Elastic Enterprise Search logo
IBM Watson Discovery logo
Google Cloud Search logo
Stravito logo
Lucidworks Fusion logo

Which insight engines solution provides the most customer satisfaction?

AIMultiple uses product and service reviews from multiple review platforms in determining customer satisfaction.

While deciding a product's level of customer satisfaction, AIMultiple takes into account its number of reviews, how reviewers rate it and the recency of reviews.

  • Number of reviews is important because it is easier to get a small number of high ratings than a high number of them.
  • Recency is important as products are always evolving.
  • Reviews older than 5 years are not taken into consideration
  • older than 12 months have reduced impact in average ratings in line with their date of publishing.

What are insight engines
market leaders?

Taking into account the latest metrics outlined below, these are the current insight engines market leaders:

Elastic Enterprise Search logo
IBM Watson Discovery logo
Google Cloud Search logo
Stravito logo
Lucidworks Fusion logo

Which one has collected the most reviews?

AIMultiple uses multiple datapoints in identifying market leaders:

  • Product line revenue (when available)
  • Number of reviews
  • Number of case studies
  • Number and experience of employees
  • Social media presence and engagement
Out of these, number of reviews information is available for all products and is summarized in the graph:

Elastic Enterprise Search
Coveo
IBM Watson Discovery
Google Cloud Search
Lucidworks Fusion

What are the most mature insight engines?

Which one has the most employees?

IBM logo
Google logo
Dynamic Netsoft Technologies logo
Micro Focus logo
IHS Markit logo

Which insight engines companies have the most employees?

278 employees work for a typical company in this solution category which is 255 more than the number of employees for a typical company in the average solution category.

In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 14 companies with >10 employees are offering insight engines. Top 3 products are developed by companies with a total of 800k employees. The largest company in this domain is IBM with more than 300,000 employees. IBM provides the insight engines solution: IBM Watson Discovery

IBM
Google
Dynamic Netsoft Technologies
Micro Focus
IHS Markit

Insights

What are the most common words describing insight engines?

This data is collected from customer reviews for all insight engines companies. The most positive word describing insight engines is “Easy to use” that is used in 9% of the reviews. The most negative one is “Difficult” with which is used in 4% of all the insight engines reviews.

What is the average customer size?

According to customer reviews, most common company size for insight engines customers is 1-50 Employees. Customers with 1-50 Employees make up 50% of insight engines customers. For an average AI Solutions solution, customers with 1-50 Employees make up 49% of total customers.

Customer Evaluation

These scores are the average scores collected from customer reviews for all insight engines. Insight Engines are most positively evaluated in terms of "Value For Money" but falls behind in "Likelihood to Recommend".

Overall
Customer Service
Ease of Use
Likelihood to Recommend
Value For Money

Where are insight engines vendors' HQs located?

What is the level of interest in insight engines?

This category was searched on average for 258 times per month on search engines in 2024. This number has decreased to 0 in 2025. If we compare with other ai solutions solutions, a typical solution was searched 13.1k times in 2024 and this decreased to 0 in 2025.