IT Asset Management Pricing: Compare Top 7 Providers

Selecting the right IT Asset Management (ITAM) software is a complex process as organizations scale and their asset inventories grow.

We compared the prices of 7 ITAM solutions to help IT managers, procurement teams, and SMEs evaluate which tools best align with their needs. Key differences in cost structure, features, and scalability are highlighted to support informed decision-making.

We selected the following 4 providers as the top solutions for businesses with various requirements:

IT Asset Management Pricing		Best for
1.	Freshservice	A comprehensive solution encompassing both ITSM and ITAM
2.	AssetSonar	SMEs looking for a full-featured solution
3.	Lansweeper	A free plan for businesses to try out ITAM features
4.	Timly	Unlimited number of users

1.

Freshservice

A comprehensive solution encompassing both ITSM and ITAM

2.

AssetSonar

SMEs looking for a full-featured solution

3.

Lansweeper

A free plan for businesses to try out ITAM features

4.

Timly

Unlimited number of users

IT asset management starter package

*Only an annual plan is offered. However, we displayed the monthly equivalent for ease of comparison.

Sorting in the above table: Sponsors are listed at the top with their links. The rest of the table is sorted in alphabetical order.

Explore IT service management pricing options from multiple vendors, each offering a range of pricing plans.

IT asset management pricing key components

Pricing comparison of IT asset management software

Freshservice

Figure 1: Freshservice software asset management dashboard.

Freshservice’s pricing is structured across four plans based on the level of ITSM and ITAM capabilities provided, with rates charged per agent per month.

• The Starter plan costs $19/agent/month and includes core ITSM features such as incident management, a knowledge base, a self-service portal, and SLA management.
  • It also provides basic workflow automation through a drag-and-drop interface and basic analytics to track service desk performance. However, it does not include any asset management features.
• The growth plan is priced at $49/agent/month and includes asset management for up to 100 assets, as well as multiple SLA policies to manage tickets across departments or groups.
  • It also includes purchase order management, allowing businesses to manage expenses from purchase through fulfillment.
• The Pro plan costs $95/agent/month. It introduces features such as critical issue alert management with automated resolutions, advanced analytics with custom and scheduled reports and filters, and workload management tools to allocate tasks more effectively and gain team insights.
• The Enterprise plan is available for $119/agent/month. It includes audit logs for tracking changes in the admin section, as well as ServiceBot, a virtual agent for Microsoft Teams and Slack that enables on-demand self-service.

Choose Freshservice with both ITSM and ITAM features, customizable pricing plans based on the number of assets, and automation options.

Reftab

Reftab offers an IT asset management platform with subscription plans based on the number of assets tracked. All plans support unlimited users, and accessory items and software licenses do not count toward the asset quota.

Customers can also start with a free account that supports up to 50 assets and trial premium features for 2 weeks.

Custom contracts are available for organizations managing more than 3,000 assets.

The Starter Plan, priced at $31.25 per month (billed annually), is designed for small teams seeking basic asset management and automated notifications. It supports 250 assets and includes:

• Unlimited users
• Single Sign-On (SSO)
• Mobile app support for iOS and Android

This plan provides a lightweight introduction to IT asset management, excluding advanced integrations and automation. Features such as software usage tracking, custom workflows, hardware verification, and help desk integrations are not included in this tier.

The Pro Plan, priced at $62.50 per month, is designed for teams seeking custom access roles, automated workflows, and a booking portal. It supports the same 250 asset threshold and includes all Starter Plan features, plus:

• Software usage surveys and hardware custody verification.
• Customizable agreement forms and role-based access control.
• Custom workflow automations.
• End-user booking portal.

This plan is well-suited for companies that need more process flexibility and user-based access configuration. However, it excludes deeper integrations such as Microsoft 365, MDM tools, and SaaS software discovery.

Reftab’s Business Plan, priced at $125 per month, supports 250 assets. It includes all features from the Pro Plan and adds capabilities such as:

• Intune, Jamf, and Kandji integrations.
• Microsoft 365 and SCIM integrations (Entra, Okta, etc.).
• Auto warranty lookups (Dell, Lenovo).
• Jira and Zendesk help desk integrations.
• HR integrations and onboarding/offboarding tasks.
• SaaS software discovery and installed software detection.
• Maintenance tracking and multi-tenancy support.

This plan is designed for businesses that require advanced IT asset lifecycle management, deep integrations, and multi-tenant architecture.

For companies managing more than 3,000 assets, Reftab offers custom contracts tailored to specific requirements. This includes the same full suite of features as the Business Plan, with pricing and service levels based on asset volume and organizational complexity.

IT Asset Management (ITM) by Greenitco

Greenitco’s IT Asset Management (ITM) solution is offered in six distinct subscription plans, priced monthly based on asset capacity, user requirements, support level, and advanced features.

• The Startup Plan costs $49 per month and is best suited for small teams or startups managing up to 400 assets.
  • It includes core features such as asset and license management, unlimited user accounts, barcode tagging for assets, vendor management, a mobile app, and service desk access with two logins.
  • Additionally, users have access to basic task management, incident management, and change management tools.
• The Premium Plan, priced at $99 per month, supports up to 1,000 assets.
  • It offers all the capabilities of the Startup Plan, while increasing service desk access to 5 logins and adding supplier management to improve vendor coordination workflows.
  • It also retains mobile access, change and incident tracking, and role-based usage scalability.
• The Professional Plan is available for $199 per month and is designed for mid-sized companies that require a more advanced ITAM infrastructure.
  • It includes management for 1,000 assets, license tracking, and unlimited user accounts. Key features include vendor management, mobile app access, and service desk functionality for up to 10 logins.
  • This plan introduces network discovery to identify devices across infrastructure, along with a procurement module, multi-site support, priority support, and tools for task and change management.
• The SME Plan is priced at $599 per month and expands capacity to manage up to 6,000 assets.
  • It includes all the features of the Professional Plan with additional scale: 25 service desk logins, Active Directory (AD) integration, and expanded customization options.
  • Multi-site support and priority support are emphasized in this plan, making it suitable for growing businesses with distributed operations.
• The Ultimate Plan costs $999 per month and is designed for organizations managing up to 10,000 assets.
  • It mirrors the SME Plan in scope but increases service desk access to 50 logins, while maintaining all core and advanced functionalities, including network discovery, AD integration, customization, mobile access, and priority support.
  • It is ideal for enterprises that are nearing full-scale ITAM maturity and require enhanced operational control.
• At the top tier, the Enterprise Plan is priced at $5,999 per month and supports up to 500,000 assets, meeting the needs of large corporations and government institutions.
  • It includes unlimited user accounts, 500 service desk logins, and advanced modules for asset, license, procurement, change, task, and incident management.
  • Network discovery, mobile app access, AD integration, multi-site support, priority support, and full customization capabilities are also available.

AssetSonar

Figure 2: AssetSonar hardware asset management dashboard.¹

AssetSonar’s pricing is usage-based and calculated according to the number of assets/devices, registered software license seats, and admin users.

For example, a plan that includes 100 devices, 500 registered software license seats, and 1 admin costs $70 per month. Pricing increases proportionally with the number of devices, admins, and license seats, with each device costing $0.25.

Regardless of configuration, all plans include:

• Barcode, QR code, and RFID scanning for hardware asset tracking,
• Advanced access control with customizable role-based permissions and off-boarding workflows,
• Management for both installed and cloud software licenses,
• Device discovery via agentless methods for agents and network devices,
• ITSM integrations with Jira and Zendesk, including a service catalog in Zendesk,
• Asset visibility integrations with Google Endpoint Manager, Kandji, SCCM, Jamf, and Microsoft Intune,
• Contract, work order, and purchase management capabilities,
• Mobile apps for iOS and Android.

Atomicwork

Figure 3: Atomicwork IT asset lifecycle and workflow automation.²

Atomicwork offers tiered pricing based on company size, with three major plans: Professional, Business, and Enterprise.

• The Professional plan, designed for companies with 500–1,000 employees, costs $90 per year.
  • It includes a single workspace for the entire company, service request and approval management, a no-code workflow builder for automating processes, and password-based login. Email support is available during business hours.
  • This plan also includes limited access to Atom AI, a conversational assistant that automates end-to-end resolutions and simplifies request processes via Slack and Microsoft Teams. Atom AI also delivers personalized responses tailored to an employee’s role, location, and permissions.
• The Business plan targets companies with 1,000–5,000 employees, and is offered with custom pricing.
  • It includes dedicated workspaces for individual teams, enterprise-level single sign-on (SSO), full ITSM capabilities, triggers and actions for external applications, and phone support during business hours.
  • Customers on this plan receive unlimited access to Atom AI.
• The Enterprise plan, designed for organizations with over 5,000 employees, also features custom pricing. It offers unlimited access to APIs, audit logging and monitoring, custom AI branding and training, customizable user roles and data governance policies, as well as dedicated expert support.

Lansweeper

Figure 4: Lansweeper asset management analytics diagram.³

Lansweeper offers both free and paid plans designed to accommodate networks of varying sizes and complexity.

• The platform offers a free plan for small networks with fewer than 100 assets. This plan supports an unlimited number of users and includes community support.
• The Starter plan costs $200 per month and supports up to 2,000 assets. It includes IT, cloud, and operational technology (OT) discovery to provide visibility into all devices and systems.
  • It provides cloud access to manage asset inventories remotely, supports up to 3 federation installations (to unify data from multiple sources), and allows up to 3 asset scopes to manage user access control.
  • However, it does not include single sign-on (SSO) or a dedicated success manager.
• The Pro plan, priced at $400 per month, supports up to 5 federation installations, includes Starter and Pro apps for integrating Lansweeper with other tools via certified plug-and-play integrations, supports up to 10 asset scopes, and provides pro-level support.
• The Enterprise plan is offered with custom pricing, starting from 10,000 assets and scaling up as needed.
  • It includes the Lansweeper Concierge add-on for more straightforward setup and adoption, unlimited asset scopes, and enterprise-level customer support.

Timly

Timly offers three pricing tiers: Essential, Professional, and Enterprise, based on the depth of features and support requirements.

• The Essential plan is priced at $205 and includes access permissions management, unlimited users and profiles, and digital stocktaking to manage mobile devices.
  • Support is provided via email, phone, live chat, and the Timly Q&A help center.
  • Features such as IT discovery, GPS location tracking, and single sign-on (SSO) are available as optional add-ons.
  • Additional features such as smart inventory, asset deployment planning, extended audit logs, and performance tracking are not included in this tier.
• The Professional plan, priced at $550, includes features such as a ticketing system, digital signature at checkout, support for consumables and inventory items, and basic GPS location tracking. It also provides access to the REST API interface.
• The Enterprise plan, with custom pricing, offers custom user roles, SSO, smart inventory, extended audit logs, and IT discovery.
  • It also provides multi-client availability for use across different organizational units and offers customized implementation and training to suit specific customer needs.

What is the average cost of IT asset management software?

Average starter plan costs between $8 and $200/month.

Which factors affect pricing?

ITAM pricing is shaped by various factors related to managing assets and their lifecycle within an organization. Here are some of the key considerations that affect pricing:

Number of users and devices

ITAM pricing often depends on the number of users and the types of assets (e.g., hardware, software, and network devices) being managed.

Larger organizations with more assets and multiple users will typically incur higher costs, as the system needs to accommodate longer asset lifecycles and more complex configurations.

Features and customization

Advanced asset management software with higher costs typically offers features such as service management, configuration management databases (CMDBs), and integration with IT infrastructure monitoring tools. This enables organizations to track and manage asset lifecycles, contract renewals, compliance, and audits.

Cloud vs. on-premise deployment

Pricing can vary based on whether the asset management tool is cloud-based or on-premise. Cloud solutions may include subscription costs that are influenced by data storage needs and the number of users.

Hosting services within specific regions or ensuring data security to minimize risks, such as GDPR compliance, can also impact pricing.

Support and services

Comprehensive customer support, implementation assistance, and training can increase the cost of an asset management tool.

Higher-tier pricing typically includes premium support, which is beneficial for maintaining a robust IT infrastructure, managing complex contracts, and mitigating security risks.

Add-ons and integrations

Additional features, such as automation for managing purchase orders, impact analysis, and compliance tracking, often involve extra costs.

Integrating the tool with other components of the IT infrastructure, such as Microsoft systems or third-party services, can also influence ITAM pricing.

Scalability and enterprise requirements

Organizations that need to maintain extensive IT infrastructure and optimize asset management lifecycles typically require custom pricing based on their scale and specific requirements.

Enterprise-level ITAM systems often require scalability to handle a comprehensive range of assets and users across multiple locations. These systems enable the management and tracking of assets throughout their entire lifecycle, minimizing risks and maximizing utilization.

External Links

• 1. IT Asset Management (ITAM) Suite - EZO AssetSonar. AssetSonar
• 2. Modern IT Asset Management | Atomicwork.
• 3. Lansweeper - Verify you are human.