No-Code AI Chatbot Builders

Last update: December 27, 2024

A no-code AI chatbot builder allows users to create and deploy their own chatbots without need for any technical knowledge. +Show More

 

A no-code AI chatbot builder allows users to create and deploy their own chatbots without need for any technical knowledge. They generally generally operate on the principle of "drag and drop, making them easy to use and understand for non-technical users. Businesses leverage no-code chatbot builder platforms for a variety of applications, such as booking appointments, answering FAQs, and processing transactions.

To be categorized as no-code AI chatbot builder, a product must:

Have a user-friendly drag-and-drop interface, making it easy to build, test and deploy chatbots.

Use the power of Natural Language Processing (NLP) to to understand and respond to users' inquiries effectively.

Should integrate easily with existing business tools, such as CRM or e-commerce platform.

If you’d like to learn about the ecosystem consisting of No-Code AI Chatbot Builders and others, feel free to check AIMultiple Conversational AI.
How relevant, verifiable metrics drive AIMultiple’s rankings

AIMultiple uses relevant & verifiable metrics to evaluate vendors.

Metrics are selected based on typical enterprise procurement processes ensuring that market leaders, fast-growing challengers, feature-complete solutions and cost-effective solutions are ranked highly so they can be shortlisted.
Data regarding these metrics are collected from public sources as outlined in the “What are AIMultiple’s data sources?” section of this page.


There are 2 ways in which vendor metrics are processed to help prioritization:
1- Vendors are grouped within 4 metrics (customer satisfaction, market presence, growth and features) according to their performance in that metric.
2- Vendors that perform high in these metrics are ranked higher in the list.


The data used in each vendor’s ranking can be accessed by expanding the vendor’s row in the below list.
This page includes links to AIMultiple’s sponsors. Sponsored links are included in “Visit Website” buttons and ranked at the top of the list when results are sorted by “Sponsored”. Sponsors have no say over the ranking which is based on market data. Organic ranking can be seen by sorting by “AIMultiple” or other sorting approaches. For more on how AIMultiple works, please see the ethical standards that we follow and how we fund our research.

Products Position Customer satisfaction
Landbot logo

Landbot

Leader
Satisfactory
With Landbot, users can create lead generation strategies that engage and convert along with personalized conversational chatbots.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.40 / 5 based on ~400 reviews
Market presence
Company's number of employees
50-100 employees
Company's social media followers
10k-20k followers
Total funding
$10-50m
# of funding rounds
3
Latest funding date
January 20, 2021
Last funding amount
$5-10m
Company
Type of company
private
Founding year
2015
TARS logo

TARS

Leader
Satisfactory
Use Tars to make a Conversational workflow to talk to your Ad-Click Prospects.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.60 / 5 based on ~200 reviews
Market presence
Number of case studies
10-20 case studies
Company's number of employees
30-40 employees
Company's social media followers
10k-20k followers
Company
Type of company
private
Founding year
2015
Chatfuel logo

Chatfuel

Leader
Satisfactory
Chatfuel is the leading bot platform for creating AI chatbots for Facebook.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.32 / 5 based on ~70 reviews
Market presence
Number of case studies
20-30 case studies
Company's number of employees
40-50 employees
Company's social media followers
30k-40k followers
Total funding
$100,000-250,000
# of funding rounds
2
Latest funding date
May 28, 2017
Company
Type of company
private
Founding year
2015
Gupshup logo

Gupshup

Leader
Satisfactory
Gupshup.io is the #1 Conversational Engagement Platform for Marketing, Commerce and Support automation powered by AI chatbots, for businesses to deliver human-like conversations, that boost customer satisfaction and revenue at scale. Gupshup's platform handles over 10 billion messages per month enabling over 45,000 businesses engage conversationally with several billion users across popular messaging channels such as WhatsApp, Instagram, SMS, Voice, Mobile Web, Android RCS, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable, Omni-channel messaging services. Our global SMS and WhatsApp Business Messaging solutions have been trusted by various domestic and global businesses across various sectors including Financial Services, E-commerce, Retail, EdTech, Hospitality, Travel, Healthcare and many more.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.45 / 5 based on ~60 reviews
Market presence
Number of case studies
5-10 case studies
Company's number of employees
1k-2k employees
Company's social media followers
30k-40k followers
Total funding
$250-500m
# of funding rounds
9
Latest funding date
May 19, 2022
Last funding amount
$100-250m
Company
Type of company
private
Founding year
2004
Botsify logo

Botsify

Leader
Satisfactory
Botsify is a platform where you can create your own automated chatbots online.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.40 / 5 based on ~30 reviews
Market presence
Number of case studies
1-5 case studies
Company's number of employees
10-20 employees
Company's social media followers
3k-4k followers
Total funding
$10,000-50,000
# of funding rounds
1
Latest funding date
July 31, 2017
Last funding amount
$10,000-50,000
Company
Type of company
private
Founding year
2016
Chatbase logo

Chatbase

Challenger
N/A
Build customer service virtual agents faster and smarter.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.70 / 5 based on 5 reviews
Market presence
Company's number of employees
1-5 employees
Company's social media followers
400-1k followers
Company
Type of company
private
Founding year
2016
IngestAI logo

IngestAI

Challenger
N/A
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Market presence
Company's number of employees
5-10 employees
Company's social media followers
200-300 followers
Company
Type of company
private
Founding year
2023

“-”: AIMultiple team has not yet verified that vendor provides the specified feature. AIMultiple team focuses on feature verification for top 10 vendors.


Sources

AIMultiple uses these data sources for ranking solutions and awarding badges in no-code AI chatbot builders:


6 vendor web domains
6 funding announcements
17 social media profiles
7 search engine queries

No-Code AI Chatbot Building Leaders

According to the weighted combination of 4 metrics

Landbot logo
TARS logo
Chatfuel logo
Gupshup logo
Botsify logo

What are no-code AI chatbot building
customer satisfaction leaders?

Taking into account the latest metrics outlined below, these are the current no-code AI chatbot building customer satisfaction leaders:

Landbot logo
TARS logo
Chatfuel logo
Gupshup logo
Botsify logo

Which no-code AI chatbot building solution provides the most customer satisfaction?

AIMultiple uses product and service reviews from multiple review platforms in determining customer satisfaction.

While deciding a product's level of customer satisfaction, AIMultiple takes into account its number of reviews, how reviewers rate it and the recency of reviews.

  • Number of reviews is important because it is easier to get a small number of high ratings than a high number of them.
  • Recency is important as products are always evolving.
  • Reviews older than 5 years are not taken into consideration
  • older than 12 months have reduced impact in average ratings in line with their date of publishing.

What are no-code AI chatbot building
market leaders?

Taking into account the latest metrics outlined below, these are the current no-code AI chatbot building market leaders:

Landbot logo
TARS logo
Chatfuel logo
Gupshup logo
Botsify logo

Which one has collected the most reviews?

AIMultiple uses multiple datapoints in identifying market leaders:

  • Product line revenue (when available)
  • Number of reviews
  • Number of case studies
  • Number and experience of employees
  • Social media presence and engagement
Out of these, number of reviews information is available for all products and is summarized in the graph:

Landbot
TARS
Chatfuel
Gupshup
Botsify

What are the most mature no-code AI chatbot builders?

Which one has the most employees?

Gupshup logo
Landbot logo
Chatfuel logo
TARS logo
Botsify logo

Which no-code AI chatbot building companies have the most employees?

34 employees work for a typical company in this solution category which is 11 more than the number of employees for a typical company in the average solution category.

In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 5 companies with >10 employees are offering no-code ai chatbot builders. Top 3 products are developed by companies with a total of 1k employees. The largest company in this domain is Gupshup with more than 1000 employees. Gupshup provides the no-code AI chatbot building solution: Gupshup

Gupshup
Landbot
Chatfuel
TARS
Botsify

Insights

What are the most common words describing no-code AI chatbot builders?

This data is collected from customer reviews for all no-code AI chatbot building companies. The most positive word describing no-code AI chatbot builders is “Easy to use” that is used in 21% of the reviews. The most negative one is “Difficult” with which is used in 2% of all the no-code AI chatbot building reviews.

What is the average customer size?

According to customer reviews, most common company size for no-code AI chatbot building customers is 1-50 Employees. Customers with 1-50 Employees make up 71% of no-code AI chatbot building customers. For an average Conversational AI solution, customers with 1-50 Employees make up 54% of total customers.

Customer Evaluation

These scores are the average scores collected from customer reviews for all no-code AI chatbot builders. No-Code AI Chatbot Builders are most positively evaluated in terms of "Overall" but falls behind in "Likelihood to Recommend".

Overall
Customer Service
Ease of Use
Likelihood to Recommend
Value For Money

Where are no-code AI chatbot building vendors' HQs located?

What is the level of interest in no-code AI chatbot builders?

This category was searched on average for 0 times per month on search engines in 2024. This number is still 0 in 2025. If we compare with other conversational ai solutions, a typical solution was searched 612 times in 2024 and this decreased to 0 in 2025.