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Chatbot Platform

Chatbot platforms allow users, most even allow non-technical users, to build and deploy chatbots to text based channels such as a company's own website or app, Slack, Facebook Messenger or others.

Chatbot platforms are also called chatbot software, conversational platforms, conversational software etc.

To be categorized as a chatbot platform, a product must provide an:

  • Interface (code or graphics based) for building chatbots
  • Bot management module to start/stop/control bot activities
Challengers Specialists Leader s Contenders Market Presence Momentum
Popularity
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Pricing

Compare Chatbot Platforms
Results: 171

AIMultiple is data driven. Evaluate 171 products based on comprehensive, transparent and objective AIMultiple scores. For any of our scores, click the imgicon to learn how it is calculated based on objective data.

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2.002030814810571
0.0001906002794380668
0.0034229851787991187
0
0.002930357469136441
20.01859274559077
top10
Mediktor
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Mediktor is an interactive tool that can analyse users' symptoms and evaluate their state of health.

1.9999684835224445
0.00004654097156863759
0
0
0.0015513657189545865
19.999265966480323
top10
Opla
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

The unique and agnostic chatbot builder solution to create and grow intelligent conversational agents. 100% personalization to your ecosystem.

2.0112641042205404
0.0016759101006063102
0.011735934014391
0
0.04412773600581935
20.097557851299943
top10
Kore
0.50
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

92.73156189606928
94.04113798700097
1.210268946531448
100
0.16099728683373152
80.94537707768413
top5 , top10
true
4star
Intercom Free trial available
4.36
100
0
1%
= 300 reviews
= 100,000 employees
= 100,000 visitors

We make customer messaging apps for sales, marketing, and support, connected on one platform.

38.07576376291098
37.579626103127296
0.024449881998228923
39.97710522249181
0.013789917501818547
42.54100270096419
top10
5star
SmartAction
4.81
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.864886780311644
0.86187673882241
0
0
28.729224627413668
20.89197715371475
top10
top5 , top10
Microsoft Bot Framework
null
0
28
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9980085645579069
0.00008669986347641844
0.0022004995741230207
0
0.0006894958750909273
19.979305346807777
top10
Kitt.ai
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.004209368004644
0.0003470569708220278
0.004156485036840125
0
0.007412080657227468
20.038970167309035
top10
15gifts
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.0015175204813778
0.000055195877256666346
0.0009779927313585525
0
0.0008618698438636592
20.01467844191847
top10
VirtualSpirits
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Website Chatbot. Best Chatbot for Websites with 100 Chatbot Templates. Customer Service Chatbot .

2.0009276637058155
0.00016679912951032494
0.0007334998580410068
0
0.004826471125636491
20.00777544489256
top10
ultimate.ai
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

ultimate.ai is the leader in AI for customer service.

1.9952063165125915
0.004605501239906953
0.002689485320758112
0
0.15082722267614035
19.910613653966752
top10
Seavus Smart ChartBot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Seavus is a software development and consulting company with a proven track-record in providing successful enterprise-wide business solutions

1.9999684835224445
0.00004654097156863759
0
0
0.0015513657189545865
19.999265966480323
top10
TOKIbot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9999825285788744
0.00004353331964180005
0.0002444928733175456
0
0.0012066177814091228
19.99943348591197
top10
Clohc
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Live chat software for business. Engage customers, monitor your website in real time and provide live help / live support.

11.849443358786113
10.259872107906952
0.0002444928733175456
10.914727753451595
0.0006894958750909273
26.155584616698565
top10
5star
BOTNATION AI
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Botnation AI is the best bot building platform for engaging voice and text-based conversational apps.

1.9999544761990855
0.00006722584782136541
0
0
0.002240861594045513
19.998939729360465
top10
AmplifyReach Chatbot Platform
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Smarter AI Chatbot driven Digital Experience for next generation on-demand Customer Engagement.

2.00230624226897
0.0023620362512764784
0.0022004995741230207
0
0.07653404213509293
20.001804096428213
top10
Contus Fly
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.0004953834206964
0.00006337474824668584
0.0007334998580410068
0
0.0013789917501818546
20.00438346147274
top10
Anboto
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

31.11875542272071
30.287234557084204
0.014425419335149112
31.30311176136356
28.729224627413668
38.602443213449234
top10
top5 , top10
4star
Azure Bot Service
4.00
0
28
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Azure Bot Service is a cost-effective, serverless chatbot service that scales on demand.

2.000007041394752
0.000007334786199526367
0.0002444928733175456
0
0
20.00000440087172
top10
Hybrid.Chat
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.004839060428805
0.004881630795643765
0
0
0.16272102652145884
20.004455927127253
top10
IMIbot.ai
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.0004394527936684
0.00010258093361579708
0.0004890069847234614
0
0.002930357469136441
20.00347129953414
top10
4star
Sequel
4.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Create media and entertainment bots without writing code to engage the 3B+ users on messaging apps.

2.001004931606034
0.0001590969303609658
0.0022004995741230207
0
0.003102731437909173
20.008617443687093
top10
Verascape
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.0005023110045737
0.000017677224325890275
0.0002444928733175456
0
0.00034474793754546364
20.004864015026804
top10
Membitbot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.999247067566989
0.00006601498722369062
0.0022004995741230207
0
0
19.99187654078488
top10
Botletter
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Botletter allows you to send newsletters & drip campaigns right into Facebook Messenger.

2.041985843318327
0.00890648584867501
0.009535455678356348
0
0.287347405944144
20.339700060545194
top10
Amelia
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

IPsoft's Amelia is the industry-leading digital colleague who is reinventing the user experience and defining the next generation of intelligent AI automation

2.000941702864909
0.00018146870190937768
0.001222485604676098
0
0.004826471125636491
20.007783810331908
top10
BotXO
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

BotXO Automated Chat as a Service.

43.42304737349574
43.14739801539332
0.0017114925893995591
45.901322602377
0.003447479375454637
45.90389159641751
top10
5star
Exceed.ai
4.95
1
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Engage, nurture, qualify leads and book meetings with AI-powered two-way conversations.

2.000156048430344
0.0001427391883809268
0.002689485320758112
0
0.002068487625272782
20.000275831608
top10
Jatana
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Jatana AI customer service platform aids support teams to deliver efficient services by automating repetitive tasks and assisting resolution

1.9282966684880936
0.009837822225308422
0.0002444928733175456
0
0.3276829146369632
19.19442628485316
top10
4star
Aspect CXP Pro
4.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.003115924504689
0.00015055064642111352
0.004156485036840125
0
0.0008618698438636592
20.029804289229094
top10
Smartloop Chatbot Builder
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000400347663537
0.00008273950501091127
0
0
0.002757983500363709
20.00325882109028
top10
Mobile monkey
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.006405562616597
0.0013238320801745803
0
0
0.04412773600581935
20.0521411374444
top10
Smart Bot for Service
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000328974882638
0.00026373217222227965
0
0
0.008791072407409322
20.000916159276372
top10
WaitronBot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

13.864807631021195
12.359153722565129
0.014425419335149112
13.147569988048948
0.00017237396877273182
27.415692807125783
top10
4star
Flowxo
3.80
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Engaging with customers effectively is essential for businesses.

1.9997934297135376
0.00032277914905362565
0.0002444928733175456
0
0.010514812095136642
19.99502928479389
top10
LISA Chatbot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.006405562616597
0.0013238320801745803
0
0
0.04412773600581935
20.0521411374444
top10
Smart Bot for IT Help Desk
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.0010116699128924
0.000025012647668067747
0.0004890069847234614
0
0.00034474793754546364
20.00989158529991
top10
Xenioo
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Create and manage smart and multi-channel chatbot with Xenioo.

2.0009612309736684
0.0008067101738563849
0
0
0.026890339128546163
20.00235191817197
top10
Personetics Anywhere
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

The Personetics Anywhere chatbot provides financial institutions a quick way to deliver a rich personalized digital experience to millions of users

2.001100956074728
0.000227533638780006
0
0
0.0075844546260002
20.008961757998257
top10
Destygo
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.1459965492392303
0.01091780006968681
0.3618581813642876
0
0.002068487625272782
21.361705291765123
top10
BotStar
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Design and build a chatbot solution for your business effortlessly.

2.0002268762070945
0.00008754331112426045
0.0017114925893995591
0
0.0012066177814091228
20.001480872270825
top10
Floatbot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Floatbot is chatbot development platform.It allows creating DIY chatbots, voicebots, speech to text - text to speech bots without coding.

2.00005641290742
0.000038362100578618096
0.0002444928733175456
0
0.001034243812636391
20.000218870168997
top10
Messengerify
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

The easiest way for creators to send broadcasts and sequences in FB Messenger.

64.64251478520431
65.25256077915319
0.13202933730473013
69.41199581590838
0.04412773600581935
59.15210083966445
top10
true
5star
Conversica Free trial available
4.50
9
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Improve Customer Experience throughout Their Lifecycle.

2
0
0
0
0
20
top10
5star
ChatWhale
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Use Faceboook Messenger to gamify your customer communication with chatbots and loyalty rewards - ChatWhale.com.

2.004841032449746
0.0003779341157476397
0.011735934014391
0
0.0008618698438636592
20.04500891745573
top10
Parlo
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000342240862308
0.0003206155819172812
0
0
0.010687186063909372
20.000536868385822
top10
Convy AI
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.0009612309736684
0.0008067101738563849
0
0
0.026890339128546163
20.00235191817197
top10
Personetics Assist
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Personetics Assist is the only digital self-service solution built specifically for the financial services industry.

1.9999790267480355
0.000048704538704982
0.0002444928733175456
0
0.0013789917501818546
19.99935192663201
top10
SageTalk
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

SageTalk can automate basic Q&A, it supports follow up questions, and supports simple and complex workflows like resetting passwords, or updating a delivery address

2.0009012173820038
0.00031592039755210845
0.001222485604676098
0
0.009308194313727518
20.006168890242066
top10
AIhelp
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

AIHelp is in-app support of AI-powered messaging experiences to improve customer satisfaction, optimize in-app operations & automate conversations

1.9980225718812643
0.00006601498722369062
0.0022004995741230207
0
0
19.97963158392763
top10
Manybot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Manybot is the most feature rich platform for bot creation. We combine that power with the simplicity of use.

2.0000422873248955
0.00006168721580835069
0.0017114925893995591
0
0.00034474793754546364
19.99986768830668
top10
5star
Converse
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.01601157892785
0.0189531031601507
0.004156485036840125
0
0.6276136203015166
19.989537860837142
top10
Hubspot Chatbot Builder
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.003440069143653
0.0004053691217537082
0.00782396308895679
0
0.00568834096950015
20.030752369340743
top10
5star
Cognigy.AI
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Build conversational AIs 10x faster leveraging Cognigy.AI and accelerate a centralized conversational management across the organization.

2.000157171768578
0.000038362100578618096
0.0002444928733175456
0
0.001034243812636391
20.00122645878057
top10
Botgento
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Botgento connects Facebook Messenger Chatbot with Magento websites.

16.049898007890338
14.635354519683371
0.0002444928733175456
15.569490775321126
0.0008618698438636592
28.78078940175301
top10
5star
IntelliTicks
4.50
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

IntelliTicks is an AI-powered Live Chat Platform built to grow Sales via conversations.

1.9997797128744068
0.00017798501528453083
0.0002444928733175456
0
0.00568834096950015
19.996195263606506
top10
e-bot7
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

We increase the efficiency of customer service through AI and at the same time increase the satisfaction of your customers and agents.

1.988205269931532
0.0014065715851854916
0
0
0.04688571950618305
19.86939355504865
top10
Plusoft Avi
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000003615641714
0.00004786109105713998
0.0007334998580410068
0
0.0008618698438636592
19.999605406597624
top10
GetAbby
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9987182911102128
0.0008468690657641657
0.0022004995741230207
0
0.026028469284682505
19.97956108951025
top10
HiBot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

46.14326160279392
45.982554586452906
0.0034229851787991187
48.91686386753853
0.01999538037763689
47.58962474986305
top10
4star
Whisbi
4.27
2
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

15.11988066907002
13.660172693619517
0.009535455678356348
14.531524723633057
0.008446324469863858
28.257252448124525
top10
4star
Linc Global - Customer Care Automation
4.20
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Revolutionary customer service and engagement for customer-centric brands.

33.41147062098031
32.71926195108409
0.002689485320758112
34.807623141348174
0.0005171219063181955
39.64134865004628
top10
5star
Collect.chat
4.80
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

We give you fully automated chatbot for websites.

2.000082934740786
0.00006638240017352339
0.0004890069847234614
0
0.0017237396877273184
20.0002319058063
top10
hubert.ai
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

39.05288632261901
38.59733831750266
0.00782396308895679
41.04321587601663
0.5493558384786963
43.15281836866608
top10
4star
Zendesk Answer Bot
4.00
1
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Increase self-service efficiency by adding a virtual customer assistant with Answer Bot, exclusive to Zendesk Guide.

2.000750651869133
0.00015513657189545862
0
0
0.005171219063181954
20.006110289544267
top10
Actionable Science- AI Assistant
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

13.742635220608118
12.233952761363188
100
9.823254978106435
0.003102731437909173
27.3207773538125
top5 , top10
5star
spectrm
4.50
0
0
100%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Build customers relationships and drive conversions at scale on messaging apps with Spectrm.

2.000962570225485
0.0009454071826465
0.021515882566064893
0
0.009997690188818444
20.00111703761103
top10
5star
Avaamo
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.007029716044724
0.0005384597873452845
0.017603911640630684
0
0.00034474793754546364
20.065451022361128
top10
5star
Botkit
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.988795969613812
0.0010696256990536943
0.024449881998228923
0
0.011204307970227569
19.87833306484664
top10
AdmitHub
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Impact student outcomes at scale.

1.999971985353284
0.00004136975250545564
0
0
0.0013789917501818546
19.999347525760285
top10
Bots.co
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Build chat bots with ease. Help your users connect with each other like never before. No programming required.

11.44954464070809
9.849590532923015
0.004156485036840125
10.478138643313534
0.0005171219063181955
25.849131610773764
top10
5star
Quriobot
4.80
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Increase conversion with 28% and get 21% more leads! Ask for feedback, automate customer service and use it as your campaign landing page.

2.018997543097699
0.0003688031753616017
0.009535455678356348
0
0.002757983500363709
20.186656202398733
top10
Hubtype Bots
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Hubtype allows companies to interact with their customers through the most popular messaging apps combining chatbots and human agents.

2.000566443761013
0.000025012647668067747
0.0004890069847234614
0
0.00034474793754546364
20.005439323781115
top10
ZoConvert
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

ZoConvert is the best AI platform for creating powerful facebook messenger bot without any coding knowledge.

1.9951335638514716
0.00011207928695166784
0.0009779927313585525
0
0.002757983500363709
19.95032692493215
top10
IntelliResponse Virtual Agent
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.0000038432634626
0.00015392571129778384
0.0022004995741230207
0
0.002930357469136441
19.998653101232943
top10
Evie.ai
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

AI Assistant Solutions for Scheduling, Recruitment, Sales and more.

2.0002001738317694
0.00004136975250545564
0
0
0.0013789917501818546
20.001629410545146
top10
Aidah
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9939731433025032
0.0009299759837249096
0.0004890069847234614
0
0.03051019247277353
19.931361649171507
top10
Inbenta Chatbot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.0008322751318746
0.0005953431970402859
0.017603911640630684
0
0.002240861594045513
20.00296466254538
top10
SmatBot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

SmatBot is customisable AI chatbot to give Automated Live Chat Support , Gather Leads, Create interactive landing pages, Conduct Surveys, Get Enquiries and more

2.8055160579942577
0.7570634631979113
0.0002444928733175456
0
25.235204280390395
21.24158941116137
top10
top10
Verizon Virtual Agent
null
0
25
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Bring always-on assistance to the customer experience with Virtual Agent from Verizon Enterprise Solutions.

2.0020233333167914
0.00006770188251937467
0.001222485604676098
0
0.001034243812636391
20.01962401622524
top10
Faqbot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Faqbot transforms companies' FAQ page into automated chat.

48.278771773485495
49.248755873218805
1.210268946531448
52.35364587228363
0.0006894958750909273
39.54891487588567
top5 , top10
5star
ChatBot
4.57
2
0
1%
= 300 reviews
= 100,000 employees
= 100,000 visitors

36.06033331759122
35.49372074209712
0.011735934014391
37.758754299108496
0.004654097156863759
41.159846497038174
top10
5star
Landbot
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Create lead generation strategies that engage and convert. Build personalized conversational chatbots.

1.9999754871841235
0.000036198533442273686
0
0
0.0012066177814091228
19.99942908504025
top10
TruChat.io By TruVisibility
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

TruCHAT's Natural Language Processing powered Chatbot + Live Chat platform

1.998098487965116
0.0001749780005003444
0.0004890069847234614
0
0.005343593031954686
19.97941007764665
top10
Clustaar
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Clustaar improves customer service and user experience through smart automation.

2.0001539575184246
0.00012025815794168734
0.0007334998580410068
0
0.0032751054066819047
20.000457251762768
top10
Jenny
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

We help customer service people focus on tasks that require life experience

1.9945798693014287
0.0004596122924717049
0.006356963372874776
0
0.008963446376182054
19.941662182382046
top10
Smooch
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Smooch connects your business software to all the world's messaging channels for a more human customer experience.

2.000915403337351
0.0009535451430738676
0.03178483810246225
0
0
20.00057212708585
top10
ChatterBot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9999894945074812
0.000015513657189545864
0
0
0.0005171219063181955
19.99975532216011
top10
TalkLift
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Easily get started with over 20 high-quality chatbot templates for free.

1.998241550348499
0.0003099057308410845
0.0017114925893995591
0
0.008618698438636592
19.97962635190742
top10
Payjo
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9927036278021544
0.0009519394317608368
0.011735934014391
0
0.01999538037763689
19.918468823135697
top10
4star
Next IT
4.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

An intelligent interface that is ready when you are.

1.9922905402038824
0.00014442672081926196
0.0017114925893995591
0
0.003102731437909173
19.92160556155145
top10
5star
Reply.ai
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Your customers have questions. Reply Bots have answers.

1.9992295584127908
0.0000918710825396004
0.0022004995741230207
0
0.0008618698438636592
19.991468744385053
top10
5star
Engati Chatbot Platform
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Engati is the best free chatbot platform to build bots.

2.006405562616597
0.0013238320801745803
0
0
0.04412773600581935
20.0521411374444
top10
Smart Bot for Commerce
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9999930340713936
0.000028019662452254185
0.0002444928733175456
0
0.0006894958750909273
19.999678163751867
top10
Rebotify
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Use visual designer to create cross-platform AI (Artificial Intelligence) chatbots for Facebook, Slack, WeChat & Website. No coding required.

1.9977062445663545
0.0007364766741081818
0.0002444928733175456
0
0.024304729596955184
19.970434155596568
top10
4star
Gupshup
4.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.0004428618554395
0.00012326580986852487
0.0004890069847234614
0
0.003619853344227368
20.003319226265575
top10
InteliWise Virtual Assistant
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Deployed by global brands, AI driven software by InteliWISE. Even 100% support with setup. Full control of NLP engine.

2.000175152102798
0.000036198533442273686
0
0
0.0012066177814091228
20.001425734227
top10
true
It's Alive Free trial available
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

25.48136572955229
24.284205996998583
0.0022004995741230207
25.7877440207031
1.4553534183481749
36.2558033225357
top10
top10
5star
Nina Virtual Assistants
4.57
0
1
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.0001852681707795
0.00017376650276001852
0.002689485320758112
0
0.003102731437909173
20.000288783182956
top10
I AM POP
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

11.850105872821745
10.259899284121758
0.0009779927313585525
10.914727753451595
0.0008618698438636592
26.161965171121587
top10
5star
Qualified
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Meet Instantly with Qualified Prospects the Moment They Land on Your Website. Real-Time Website Analytics for Sales.

49.90389069983709
49.900000792137405
0.0002444928733175456
53.085027905854666
0.002240861594045513
49.93889986913422
top10
5star
TARS
4.78
2
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Use Tars to make a Conversational workflow to talk to your Ad-Click Prospects.

9.910788985913154
8.209100576612434
0.03911979420669558
8.731782202761277
0.0017237396877273184
25.225984669619628
top10
4star
MindMeld
4.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

MindMeld provides functionality for every step of a modern conversational workflow. Build your conversational applications with MindMeld.

51.35525747479573
51.423263990276645
0.00782396308895679
54.70474514605004
0.0189611365650005
50.743198835467496
top10
4star
Aivo
4.26
4
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence.

84.0505556471047
84.45224522771584
2.689486552567237
89.7549934266564
0.06222700272695619
80.43534942160449
top5 , top10
5star
Drift
4.50
38
0
2%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Drift is the leading conversational marketing platform.

2.0012300580416413
0.0007880393324291728
0.00782396308895679
0
0.018444014658682305
20.00520822642455
top10
Ada
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Automated customer engagement built by humans, for humans.

2.000435555248952
0.0001194140731511942
0.001222485604676098
0
0.002757983500363709
20.00328082583116
top10
Ideta
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9966512129789111
0.0002964061084770544
0.009535455678356348
0
0.00034474793754546364
19.963844474812817
top10
TextIt
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

TextIt lets you visually build interactive SMS applications and launch them anywhere in the world.

10.4458971198947
8.82400932901604
0.011735934014391
9.386665867968372
0.006377836844591077
25.042887237802653
top10
4star
DigitalGenius
4.30
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

The DigitalGenius AI platform puts customer support on autopilot by understanding conversations, automating repetitive processes and delighting customers.

1.9999930340713936
0.000028019662452254185
0.0002444928733175456
0
0.0006894958750909273
19.999678163751867
top10
Fobi
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Turn your google forms into an amazing chat interface and embed it to your website

9.87939620443196
8.208365801580703
0.0034229851787991187
8.731782202761277
0.012928047657954888
24.91866983009325
top10
4star
Creative Virtual
4.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.009248958021832
0.00026057498798461346
0.00782396308895679
0
0.0008618698438636592
20.09014440532646
top10
SupportBot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

SupportBots helps you save time and money and provide better support to your clients.

1.9999859926766423
0.000020684876252727815
0
0
0.0006894958750909273
19.999673762880143
top10
RaCom
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

RaCom Chatbot for Ecommerce is best platform to build chatbot for ecommerce business

2.0000250217289715
0.0000051712190631819545
0
0
0.00017237396877273182
20.000203676318144
top10
Flow XO for Chat
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Engaging with customers effectively is essential for businesses.

11.851028356413488
10.259876435678368
0.0007334998580410068
10.914727753451595
0.00034474793754546364
26.17139564302956
top10
5star
Yekaliva
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Welcome to Yekaliva, the home of the intelligent chatbot that evolves to your needs!

2.000482479839373
0.0005643158826611943
0.017603911640630684
0
0.0012066177814091228
19.999745955449782
top10
Meya
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Meya.ai is the complete cognitive platform for software developers.

2.000007041394752
0.000007334786199526367
0.0002444928733175456
0
0
20.00000440087172
top10
Kaori-san
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Don't let language barriers, lack of time or budget stop you from doing what you need to.

2.0011650076723564
0.00022115155911914925
0.0022004995741230207
0
0.005171219063181954
20.009659712691487
top10
Unymira Knowledge Bot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9960249558833991
0.0009247223063937724
0.021515882566064893
0
0.009308194313727518
19.951927058076446
top10
Pypestream
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Transform your enterprise into a digital powerhouse with always-on customer care.

2.569563124706047
0.5909079761853506
0.002689485320758112
0
19.69424305419093
20.377459461392316
top10
top10
5star
SAP Conversational AI
5.00
0
19
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Build innovative chatbots with a comprehensive bot-building platform provided by SAP Conversational AI. Leverage artificial intelligence (AI), world-class language technology, and preconfigured bots to improve the customer experience.

3.2460782058267235
0.2575435431231394
0.0007334998580410068
0
8.584051270913271
30.142890170158974
top10
top10
ChatrHub
null
0
8
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Everything You Need To Launch Premium Chatbots On Websites, Social Media Platforms, And Text Messages.

2.000218326475282
0.0002450613307950676
0.00782396308895679
0
0.00034474793754546364
19.99997771277567
top10
Chatbase
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Build customer service virtual agents faster and smarter.

2.000750651869133
0.00015513657189545862
0
0
0.005171219063181954
20.006110289544267
top10
Sor'un
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9981754898988573
0.00004353331964180005
0.0002444928733175456
0
0.0012066177814091228
19.9813630991118
top10
Botbot.AI
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Botbot.AI is a leading enterprise chatbot solution that leverages on artificial intelligence to automate repetitive, transactional and menial tasks.

38.44650204141873
37.96599192551942
0.001222485604676098
40.38929209156918
0.0006894958750909273
42.77109308451253
top10
5star
Acobot
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000300260747653
0.00006205462875818346
0
0
0.002068487625272782
20.00244411581771
top10
Conversable
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000775673598104
0.00016030779095864057
0
0
0.005343593031954686
20.006313965862407
top10
rasa NLU
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.0071354627317395
0.000590171977977104
0.017603911640630684
0
0.002068487625272782
20.0660430795156
top10
Octane AI
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Octane AI is the Facebook Messenger chatbot platform designed to help Shopify merchants send abandoned cart messages, create custom flows and more

1.889428588830344
0.9264881133649416
0.0002444928733175456
0
30.882692619291408
10.555892868018963
top10
top5 , top10
5star
Oracle Digital Assistant Cloud
5.00
0
30
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Oracle Digital Assistant provides the platform and tools to readily build AI powered assistants that connect to your backend systems.

1.998168448504106
0.000036198533442273686
0
0
0.0012066177814091228
19.98135869824008
top10
Chatclay
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.006405562616597
0.0013238320801745803
0
0
0.04412773600581935
20.0521411374444
top10
Smart Bot for Sales
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.006405562616597
0.0013238320801745803
0
0
0.04412773600581935
20.0521411374444
top10
Smart Bot for Banking
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000035283663217
0.00007202965393471459
0.0017114925893995591
0
0.0006894958750909273
19.999704569746758
top10
Surbo
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

9.879585281500749
8.207880441814664
0
8.731782202761277
0.00017237396877273182
24.924928838675505
top10
4star
ChatbotsBuilder
4.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

30.725047615834796
29.99858749525968
0.1980440059570952
31.90698787956917
0.002585609531590977
37.26318870101077
top10
true
4star
Dialogflow Free trial available
4.40
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Dialogflow incorporates Google's machine learning expertise and products

46.6790297357907
46.54061595887235
0.006356963372874776
49.51098066552117
0.003447479375454637
47.924753728055805
top10
5star
Verloop
4.77
1
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Verloop is the world's smartest conversational marketing and sales platform.

2.001125977803699
0.00023270485784318795
0
0
0.007756828594772932
20.0091654343164
top10
SmartDocs Bot Platform
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

10.867628220409616
9.233999887628343
0.004156485036840125
9.823254978106435
0.0005171219063181955
25.57028321544106
top10
5star
Bot Libre
4.50
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Create your own chat bot with real artificial intelligence, share it, embed it, connect it to the world.

1.9999894945074812
0.000015513657189545864
0
0
0.0005171219063181955
19.99975532216011
top10
nativeMsg
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Chicago conversational AI platform and chatbot company, nativeMsg, provides RCS Messaging and conversational disaply ads, for enterprise.

2.001477255600099
0.0021141851491935774
0.0004890069847234614
0
0.06998383132172911
19.995744889658244
top10
Message,io
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Find and message anyone. Now Microsoft Teams, Slack and Webex Teams users can directly message each other from their tool of choice.

1.995183037219948
0.0004896459897494748
0.014425419335149112
0
0.00189611365650005
19.94742355829173
top10
5star
PandoraBots
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

The leading platform for building and deploying chatbots.

1.9999789890149624
0.00003102731437909173
0
0
0.001034243812636391
19.99951064432021
top10
Dexter
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Dexter is the platform for businesses, brands, and people to create automated conversations.

2.000271362949229
0.00024521086310589626
0.0002444928733175456
0
0.007929202563545663
20.000506731724336
top10
NLPBOTS
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

NLPBots are natural language & deep learning powered AI NLP chatbots for enterprise solutions enabling ituitive user engagement via chat.

1.888612246554993
0.9264881133649416
0.0002444928733175456
0
30.882692619291408
10.547729445265457
top10
top5 , top10
Oracle Intelligent Bots
null
0
30
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.999979065092765
0.00006638240017352339
0.0004890069847234614
0
0.0017237396877273184
19.999193209326084
top10
Morph.ai
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Morph.ai is the best platform for building powerful marketing chatbots for your business which works 24x7 to get you quality leads.

61.30501629750748
61.77030329232264
0.014425419335149112
62.52113886142829
100
57.11743334417099
top10
top5 , top10
true
4star
IBM Watson Assistant Free trial available
4.24
7
100
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Watson Assistant is an AI assistant for business.

28.3615489186418
27.47272833665964
0.03178483810246225
29.22527582750998
0.0005171219063181955
36.36093415648126
top10
4star
Bold360
3.87
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Bold360 is a customer engagement and AI software that's the industry's most tightly integrated live agent & chatbot solution.

1.9999790267480355
0.000048704538704982
0.0002444928733175456
0
0.0013789917501818546
19.99935192663201
top10
IOdesk
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

IOdesk provides all the tools you need to interact with and help your customers.

2
0
0
0
0
20
top10
BoardingBot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

BoardingBot will create a site for your app, with screenshots taken from iTunes and an option for beta testers to request a TestFlight invite.

10.861071443455822
9.234197455281032
0.009535455678356348
9.823254978106435
0.0017237396877273184
25.502937337028925
top10
5star
Botsify
4.50
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Botsify is a platform where you can create your own automated chatbots online.

2.000007041394752
0.000007334786199526367
0.0002444928733175456
0
0
20.00000440087172
top10
Voxibot the Voximal stack
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.998979660892833
0.0001948187919625791
0.0009779927313585525
0
0.005515967000727418
19.988043239800664
top10
Automat
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Connected conversations provide your consumers with guidance and expertise, not possible as part of a traditional self-service buying journey.

1.9973483193386237
0.0004943820846772997
0.002689485320758112
0
0.013789917501818547
19.96903375462414
top10
Cognicor
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Powered by AI and deep learning, the CogniCor cognitive chatbot platform enables banks, insurance and IT support firms to drive customer engagement.

1.999821696842429
0.00017930513477303322
0.0009779927313585525
0
0.004998845094409223
19.99660322221133
top10
Enterprise Conversation Platform
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000082106581665
0.000022848443389072232
0.0002444928733175456
0
0.0005171219063181955
20.000615429826148
top10
hellomybot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Build your Conversational agents with hellomybot platform.

1.999975524917196
0.00005387575776816396
0.0002444928733175456
0
0.0015513657189545865
19.999270367352043
top10
Botanic
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Multimodal. We create interfaces that speak human fluently — that's voice, chat, and animated avatars. Trusted.

9.485730119742913
7.797635541398866
0.0051344777681986776
8.295193092623213
0
24.67858132483932
top10
4star
ChatScript
3.80
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

46.94920701281941
46.64916322898767
0.4425427834632077
49.61230460627857
0.010687186063909372
49.64960106730518
top5 , top10
true
4star
Manychat Free trial available
4.30
2
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Visual bot builder for Facebook Messenger with broadcasts, analytics, scheduled posting and many other features!

2.005550711904957
0.00017376650276001852
0.002689485320758112
0
0.003102731437909173
20.05394322052473
top10
Amplify.ai
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Amplify.ai has developed the industry's first and only enterprise-class Conversational AI Platform.

1.9939045841443288
0.00044002965506847536
0.001222485604676098
0
0.01344516956427308
19.935085574547667
top10
EVE - Powered by Artificial Intelligence
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

24x7 help desk support to transform student experience with BlackBeltHelp OneStop to meet your college & university needs.

45.79111037146206
45.51352952537655
0.03911979420669558
46.96935406484964
45.3721036863897
48.2893379862317
top10
top5 , top10
4star
Alexa for Business
4.10
2
45
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Alexa for Business is a service that enables organizations and employees to use Alexa to get more work done.

23.95539760555348
22.86977964634846
0.0002444928733175456
24.32948449803464
0.00189611365650005
33.72595923839866
top10
5star
Activechat.ai Visual Chatbot Builder
4.80
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

LEGO for chatbots.

2.000028203923735
0.00004701700626664684
0.001222485604676098
0
0.00034474793754546364
19.999858886180952
top10
Ultra Hal Assistant
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Ultra Hal 7.0 is a conversational system for your Windows PC based on award winning artificial intelligence technology.

38.23664083044297
37.74644084118032
0.10757945530650122
40.15218970313748
0.005171219063181954
42.64844073380678
top10
true
5star
Chatfuel Free trial available
4.50
1
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Chatfuel is the leading bot platform for creating AI chatbots for Facebook.

1.9883647212208488
0.0008731193746527804
0.024449881998228923
0
0.004654097156863759
19.87578913783661
top10
Chatkit
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.993275335939531
0.0005935879534164264
0.0051344777681986776
0
0.014651787345682205
19.92741106781456
top10
4star
msg.ai
4.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Deliver high-quality resolutions to customer queries on email, mobile and chat with msg.ai's AI platform for customer service.

21.70044980019925
20.51974986370481
0.0017114925893995591
21.829455506903194
0.00034474793754546364
32.32674922864921
top10
5star
ChipBot
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

ChipBot combines bot technology and crowdsourcing to bring a unique support experience on your website.

11.879023950117558
10.265869878572596
0.0007334998580410068
10.914727753451595
0.20012617774514163
26.397410594022208
top10
5star
Alfred AI
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2
0
0
0
0
20
top10
null
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000320111279117
0.0003148181587026102
0.006356963372874776
0
0.004136975250545564
20.000367749362844
top10
Onlim
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

22.123967536433824
20.96415619122202
0.0002444928733175456
22.30202745653176
0.008101576532318395
32.56226964334006
top10
4star
Do You Dream Up
4.40
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000558686178921
0.000038362100578618096
0.0002444928733175456
0
0.001034243812636391
20.005241602884
top10
Vizir.co
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Popularity

Searches with brand name

These are the number of queries on search engines which include the brand name of the product. Compared to other product based solutions, chatbot platform is more concentrated in terms of top 3 companies' share of search queries. Top 3 companies receive 95% (17% more than average) of search queries in this area.

Web Traffic

Chatbot platform is a highly concentrated solution category in terms of web traffic. Top 3 companies receive 97% (19% more than average solution category) of the online visitors on chatbot platform company websites.

Satisfaction

Chatbot platform is highly concentrated in terms of user reviews. Top 3 companies receive 78% (20% more than average solution category) of the reviews on chatbot platform company websites. Product satisfaction tends to be the same for more popular chatbot platform products. Average rating for top 3 products is 4.5 vs 4.5 for average chatbot platform product review.

Challengers Specialists Leader s Contenders Average Review Score Number of Reviews

Maturity

Number of Employees

Median number of employees that provide chatbot platform is 18 which is 42 less than the median number of employees for the average solution category.

In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 101 companies (53 more than average solution category) with >10 employees are offering chatbot platform. Top 3 products are developed by companies with a total of 1-5k employees. However, all of these top 3 companies have multiple products so only a portion of this workforce is actually working on these top 3 products.

IBM
Amazon Web Services (AWS)
Oracle
Microsoft