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Chatbot Platform

Chatbot platforms allow users, most even allow non-technical users, to build and deploy chatbots to text based channels such as a company's own website or app, Slack, Facebook Messenger or others.

Chatbot platforms are also called chatbot software, conversational platforms, conversational software etc.

To be categorized as a chatbot platform, a product must provide an:

  • Interface (code or graphics based) for building chatbots
  • Bot management module to start/stop/control bot activities
Challengers Specialists Leader s Contenders Market Presence Momentum
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Pricing

Compare Chatbot Platforms
Results: 170

AIMultiple is data driven. Evaluate 170 products based on comprehensive, transparent and objective AIMultiple scores. For any of our scores, click the imgicon to learn how it is calculated based on objective data.

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2.000592574643417
0.0037343181242886873
0.12154691334048644
0
0.002930357469136441
19.972316883315568
Mediktor
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Mediktor is an interactive tool that can analyse users' symptoms and evaluate their state of health.

1.9999684835224445
0.00004654097156863759
0
0
0.0015513657189545865
19.999265966480323
Opla
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

The unique and agnostic chatbot builder solution to create and grow intelligent conversational agents. 100% personalization to your ecosystem.

2.006405562616597
0.0013238320801745803
0
0
0.04412773600581935
20.0521411374444
Kore
0.50
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

92.53348907836182
95.34737135600712
44.7513812467373
100
0.16099728683373152
67.20854857955405
top5 , top10
true
4star
Intercom Free trial available
4.36
100
0
44%
= 300 reviews
= 100,000 employees
= 100,000 visitors

We make customer messaging apps for sales, marketing, and support, connected on one platform.

38.07505960630944
37.57889260666735
0
39.97710522249181
0.013789917501818547
42.54056260308823
5star
SmartAction
4.81
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.864886780311644
0.86187673882241
0
0
28.729224627413668
20.89197715371475
top5 , top10
Microsoft Bot Framework
null
0
28
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9999859926766423
0.000020684876252727815
0
0
0.0006894958750909273
19.999673762880143
Kitt.ai
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2
0
0
0
0
20
15gifts
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.0003007277035243
0.0003573528221097363
0.01104989089312755
0
0.0008618698438636592
19.99979110163625
VirtualSpirits
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Website Chatbot. Best Chatbot for Websites with 100 Chatbot Templates. Customer Service Chatbot .

1.999901948736492
0.00014479413376909474
0
0
0.004826471125636491
19.997716340161
ultimate.ai
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

ultimate.ai is the leader in AI for customer service.

2.0016104526538334
0.008171224080498803
0.12154691334048644
0
0.15082722267614035
19.942563509813844
Seavus Smart ChartBot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Seavus is a software development and consulting company with a proven track-record in providing successful enterprise-wide business solutions

1.9999684835224445
0.00004654097156863759
0
0
0.0015513657189545865
19.999265966480323
TOKIbot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000293724041845
0.0003676952602361002
0.01104989089312755
0
0.0012066177814091228
19.999627983076326
Clohc
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Live chat software for business. Engage customers, monitor your website in real time and provide live help / live support.

11.849754554249088
10.260196269847548
0.01104989089312755
10.914727753451595
0.0006894958750909273
26.155779113862923
5star
BOTNATION AI
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Botnation AI is the best bot building platform for engaging voice and text-based conversational apps.

1.9999544761990855
0.00006722584782136541
0
0
0.002240861594045513
19.998939729360465
AmplifyReach Chatbot Platform
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Smarter AI Chatbot driven Digital Experience for next generation on-demand Customer Engagement.

2.0080879983504185
0.005279446529583228
0.09944750885101468
0
0.07653404213509293
20.03336496473793
Contus Fly
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9983862302801445
0.000704351887189609
0.02209940448947178
0
0.0013789917501818546
19.977523135816732
Anboto
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

31.12808997474768
30.30271339969328
0.5303868396376727
31.30311176136356
28.729224627413668
38.55647915023727
top5 , top10
4star
Azure Bot Service
4.00
0
28
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Azure Bot Service is a cost-effective, serverless chatbot service that scales on demand.

2.001808783412098
0.00033149672679382654
0.01104989089312755
0
0
20.015104363579837
Hybrid.Chat
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.004839060428805
0.004881630795643765
0
0
0.16272102652145884
20.004455927127253
IMIbot.ai
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.001061832241805
0.0007508928587582466
0.02209940448947178
0
0.002930357469136441
20.00386028668923
4star
Sequel
4.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Create media and entertainment bots without writing code to engage the 3B+ users on messaging apps.

1.999942374528064
0.002413525073983562
0.0773481043615429
0
0.003102731437909173
19.97770201961479
Verascape
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9999929963383207
0.000010342438126363907
0
0
0.00034474793754546364
19.999836881440068
Membitbot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000167205250908
0.003646407400214593
0.12154691334048644
0
0
19.968854385907147
Botletter
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Botletter allows you to send newsletters & drip campaigns right into Facebook Messenger.

2.041808858020976
0.00865394877049024
0.0011175530721973506
0
0.287347405944144
20.34020304127535
Amelia
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

IPsoft's Amelia is the industry-leading digital colleague who is reinventing the user experience and defining the next generation of intelligent AI automation

2.0023471949978866
0.0011392729952470746
0.03314929538259933
0
0.004826471125636491
20.01321849302164
BotXO
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

BotXO Automated Chat as a Service.

43.42149121906425
43.14734667061564
0
45.901322602377
0.003447479375454637
45.888792155101775
5star
Exceed.ai
4.95
1
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Engage, nurture, qualify leads and book meetings with AI-powered two-way conversations.

2.003579142357311
0.003708462028972777
0.12154691334048644
0
0.002068487625272782
20.002415265312354
Jatana
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Jatana AI customer service platform aids support teams to deliver efficient services by automating repetitive tasks and assisting resolution

1.928607863951064
0.010161984165902724
0.01104989089312755
0
0.3276829146369632
19.19462078201752
4star
Aspect CXP Pro
4.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.009445126378556
0.003672263495530503
0.12154691334048644
0
0.0008618698438636592
20.061400892325786
Smartloop Chatbot Builder
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000400347663537
0.00008273950501091127
0
0
0.002757983500363709
20.00325882109028
Mobile monkey
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.006405562616597
0.0013238320801745803
0
0
0.04412773600581935
20.0521411374444
Smart Bot for Service
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000328974882638
0.00026373217222227965
0
0
0.008791072407409322
20.000916159276372
WaitronBot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

13.864392178944344
12.358720959985074
0
13.147569988048948
0.00017237396877273182
27.41543314957775
4star
Flowxo
3.80
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Engaging with customers effectively is essential for businesses.

2.000104625176508
0.0006469410896479259
0.01104989089312755
0
0.010514812095136642
19.99522378195825
LISA Chatbot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.006405562616597
0.0013238320801745803
0
0
0.04412773600581935
20.0521411374444
Smart Bot for IT Help Desk
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9999929963383207
0.000010342438126363907
0
0
0.00034474793754546364
19.999836881440068
Xenioo
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Create and manage smart and multi-channel chatbot with Xenioo.

2.0009612309736684
0.0008067101738563849
0
0
0.026890339128546163
20.00235191817197
Personetics Anywhere
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

The Personetics Anywhere chatbot provides financial institutions a quick way to deliver a rich personalized digital experience to millions of users

2.001100956074728
0.000227533638780006
0
0
0.0075844546260002
20.008961757998257
Destygo
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9999579780299257
0.00006205462875818346
0
0
0.002068487625272782
19.99902128864043
BotStar
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Design and build a chatbot solution for your business effortlessly.

1.9969009302886884
0.0010306773949202536
0.03314929538259933
0
0.0012066177814091228
19.9597332063326
Floatbot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Floatbot is chatbot development platform.It allows creating DIY chatbots, voicebots, speech to text - text to speech bots without coding.

2.000367608370391
0.0003625240411729183
0.01104989089312755
0
0.001034243812636391
20.00041336733335
Messengerify
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

The easiest way for creators to send broadcasts and sequences in FB Messenger.

64.81055764645063
65.42760542628477
5.966850908357664
69.41199581590838
0.04412773600581935
59.257127627943404
top5 , top10
true
5star
Conversica Free trial available
4.50
9
0
5%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Improve Customer Experience throughout Their Lifecycle.

2
0
0
0
0
20
5star
ChatWhale
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Use Faceboook Messenger to gamify your customer communication with chatbots and loyalty rewards - ChatWhale.com.

1.9901713264088077
0.012954036018915647
0.430939330786658
0
0.0008618698438636592
19.785126939917838
Parlo
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000342240862308
0.0003206155819172812
0
0
0.010687186063909372
20.000536868385822
Convy AI
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.0009612309736684
0.0008067101738563849
0
0
0.026890339128546163
20.00235191817197
Personetics Assist
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Personetics Assist is the only digital self-service solution built specifically for the financial services industry.

1.9969569142969956
0.0003728664792992822
0.01104989089312755
0
0.0013789917501818546
19.96621334465626
SageTalk
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

SageTalk can automate basic Q&A, it supports follow up questions, and supports simple and complex workflows like resetting passwords, or updating a delivery address

2.00312715788358
0.0016052100987801322
0.04419880897894356
0
0.009308194313727518
20.016824687946773
AIhelp
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

AIHelp is in-app support of AI-powered messaging experiences to improve customer satisfaction, optimize in-app operations & automate conversations

2.0044552508112248
0.004640886261692573
0.1546962087230858
0
0
20.002784531757012
Manybot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Manybot is the most feature rich platform for bot creation. We combine that power with the simplicity of use.

1.9944428400457623
0.0023307855689726504
0.0773481043615429
0
0.00034474793754546364
19.92345133033687
5star
Converse
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.019565323761357
0.018828408609045496
0
0
0.6276136203015166
20.02619756013216
Hubspot Chatbot Builder
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.030832882078164
0.008789429298882498
0.2872926356599165
0
0.00568834096950015
20.22922395709169
5star
Cognigy.AI
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Build conversational AIs 10x faster leveraging Cognigy.AI and accelerate a centralized conversational management across the organization.

2.0019589137859244
0.0003625240411729183
0.01104989089312755
0
0.001034243812636391
20.016326421488685
Botgento
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Botgento connects Facebook Messenger Chatbot with Magento websites.

16.050209203353308
14.635678681623968
0.01104989089312755
15.569490775321126
0.0008618698438636592
28.78098389891737
5star
IntelliTicks
4.50
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

IntelliTicks is an AI-powered Live Chat Platform built to grow Sales via conversations.

2.00081732319393
0.0008336323637691579
0.02209940448947178
0
0.00568834096950015
20.00067054066537
e-bot7
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

We increase the efficiency of customer service through AI and at the same time increase the satisfaction of your customers and agents.

1.988205269931532
0.0014065715851854916
0
0
0.04688571950618305
19.86939355504865
Plusoft Avi
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9995078257642367
0.0006888382300000632
0.02209940448947178
0
0.0008618698438636592
19.988878713572365
GetAbby
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.008933859075978
0.004427261478755069
0.12154691334048644
0
0.026028469284682505
20.049493237450985
HiBot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

46.15208986040064
45.987092783159234
0.1546962087230858
48.91686386753853
0.01999538037763689
47.63706355557333
4star
Whisbi
4.27
2
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

15.114683657095735
13.668505409018964
0.2872926356599165
14.531524723633057
0.008446324469863858
28.130287889786697
4star
Linc Global - Customer Care Automation
4.20
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Revolutionary customer service and engagement for customer-centric brands.

33.410388617260075
32.71918126652447
0
34.807623141348174
0.0005171219063181955
39.63125477388048
5star
Collect.chat
4.80
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

We give you fully automated chatbot for websites.

2.000068851339626
0.00005171219063181955
0
0
0.0017237396877273184
20.00022310368057
hubert.ai
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

39.078362863187714
38.61003177853359
0.430939330786658
41.04321587601663
0.5493558384786963
43.29334262507483
4star
Zendesk Answer Bot
4.00
1
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Increase self-service efficiency by adding a virtual customer assistant with Answer Bot, exclusive to Zendesk Guide.

2
0
0
0
0
20
Actionable Science- AI Assistant
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

10.862635220608118
9.233952761363186
0
9.823254978106435
0.003102731437909173
25.5207773538125
5star
spectrm
4.50
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Build customers relationships and drive conversions at scale on messaging apps with Spectrm.

2.052195721116046
0.0294712012262848
0.972375684020675
0
0.009997690188818444
20.2567164001239
5star
Avaamo
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.0043242529586123
0.01956835502747114
0.6519337529781591
0
0.00034474793754546364
19.86712733433888
5star
Botkit
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.1043088485163235
0.0434300472259013
1.436463932893149
0
0.011204307970227569
20.652218060130124
top10
AdmitHub
null
0
0
1%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Impact student outcomes at scale.

1.999971985353284
0.00004136975250545564
0
0
0.0013789917501818546
19.999347525760285
Bots.co
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Build chat bots with ease. Help your users connect with each other like never before. No programming required.

11.51044653923715
9.860073575164664
0.35359122642511515
10.478138643313534
0.0005171219063181955
26.36380321588954
5star
Quriobot
4.80
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Increase conversion with 28% and get 21% more leads! Ask for feedback, automate customer service and use it as your campaign landing page.

2.003755879688097
0.0007457216396950647
0.02209940448947178
0
0.002757983500363709
20.03084730212371
Hubtype Bots
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Hubtype allows companies to interact with their customers through the most popular messaging apps combining chatbots and human agents.

2.0018588268700404
0.00034183916492019044
0.01104989089312755
0
0.00034474793754546364
20.01551171621612
ZoConvert
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

ZoConvert is the best AI platform for creating powerful facebook messenger bot without any coding knowledge.

1.998557518752145
0.002403182635857198
0.0773481043615429
0
0.002757983500363709
19.96394654379873
IntelliResponse Virtual Agent
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.999940468875728
0.00008791072407409322
0
0
0.002930357469136441
19.998613492240608
Evie.ai
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

AI Assistant Solutions for Scheduling, Recruitment, Sales and more.

2.0002001738317694
0.00004136975250545564
0
0
0.0013789917501818546
20.001629410545146
Aidah
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.993484394819778
0.0015782879088673592
0.02209940448947178
0
0.03051019247277353
19.92063935701797
Inbenta Chatbot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.0003252824766244
0.00006722584782136541
0
0
0.002240861594045513
20.00264779213585
SmatBot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

SmatBot is customisable AI chatbot to give Automated Live Chat Support , Gather Leads, Create interactive landing pages, Conduct Surveys, Get Enquiries and more

2.8058272534572284
0.7573876251385055
0.01104989089312755
0
25.235204280390395
21.241783908325733
top10
Verizon Virtual Agent
null
0
25
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Bring always-on assistance to the customer experience with Virtual Agent from Verizon Enterprise Solutions.

1.9991861358811107
0.0003625240411729183
0.01104989089312755
0
0.001034243812636391
19.98859864244055
Faqbot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Faqbot transforms companies' FAQ page into automated chat.

49.24391602782539
49.21244780482287
0
52.35364587228363
0.0006894958750909273
49.52713003484811
5star
ChatBot
4.57
2
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

36.141891231639306
35.51723606620093
0.7955800708081174
37.758754299108496
0.004654097156863759
41.7637877205847
5star
Landbot
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Create lead generation strategies that engage and convert. Build personalized conversational chatbots.

1.9999754871841235
0.000036198533442273686
0
0
0.0012066177814091228
19.99942908504025
TruChat.io By TruVisibility
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

TruCHAT's Natural Language Processing powered Chatbot + Live Chat platform

2.0002113630731517
0.0008232899256427939
0.02209940448947178
0
0.005343593031954686
19.994704021400725
Clustaar
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Clustaar improves customer service and user experience through smart automation.

2.000451069580235
0.00042974988899428367
0.01104989089312755
0
0.0032751054066819047
20.0006429468014
Jenny
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

We help customer service people focus on tasks that require life experience

2.006304670550439
0.004909789652978035
0.1546962087230858
0
0.008963446376182054
20.018858598627585
Smooch
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Smooch connects your business software to all the world's messaging channels for a more human customer experience.

2.0413701612673227
0.04309391798679447
1.436463932893149
0
0
20.025856350792075
top10
ChatterBot
null
0
0
1%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9999894945074812
0.000015513657189545864
0
0
0.0005171219063181955
19.99975532216011
TalkLift
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Easily get started with over 20 high-quality chatbot templates for free.

2.016941457872056
0.007219890345697957
0.23204431308462867
0
0.008618698438636592
20.104435565609275
Payjo
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9954185563410616
0.01651146660045929
0.5303868396376727
0
0.01999538037763689
19.805582364006483
4star
Next IT
4.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

An intelligent interface that is ready when you are.

1.9963228896848533
0.0000930819431372752
0
0
0.003102731437909173
19.962391159360298
5star
Reply.ai
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Your customers have questions. Reply Bots have answers.

2.01242616859283
0.003672263495530503
0.12154691334048644
0
0.0008618698438636592
20.091211314468524
5star
Engati Chatbot Platform
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Engati is the best free chatbot platform to build bots.

2.006405562616597
0.0013238320801745803
0
0
0.04412773600581935
20.0521411374444
Smart Bot for Commerce
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9991931395427895
0.00035218160304655434
0.01104989089312755
0
0.0006894958750909273
19.98876176100048
Rebotify
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Use visual designer to create cross-platform AI (Artificial Intelligence) chatbots for Facebook, Slack, WeChat & Website. No coding required.

1.9980174400293245
0.001060638614702482
0.01104989089312755
0
0.024304729596955184
19.97062865276092
4star
Gupshup
4.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9980224804876547
0.0004400923271206476
0.01104989089312755
0
0.003619853344227368
19.97626397393246
InteliWise Virtual Assistant
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Deployed by global brands, AI driven software by InteliWISE. Even 100% support with setup. Full control of NLP engine.

2.000175152102798
0.000036198533442273686
0
0
0.0012066177814091228
20.001425734227
true
It's Alive Free trial available
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

25.469896444442263
24.28413998201136
0
25.7877440207031
1.4553534183481749
36.14170460632039
top10
5star
Nina Virtual Assistants
4.57
0
1
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.0351106645876964
0.007054411335676135
0.23204431308462867
0
0.003102731437909173
20.28761694385588
I AM POP
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

11.85351117528087
10.260864423201294
0.03314929538259933
10.914727753451595
0.0008618698438636592
26.18733194399704
5star
Qualified
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Meet Instantly with Qualified Prospects the Moment They Land on Your Website. Real-Time Website Analytics for Sales.

49.90420189530006
49.900324954078
0.01104989089312755
53.085027905854666
0.002240861594045513
49.939094366298576
5star
TARS
4.78
2
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Use Tars to make a Conversational workflow to talk to your Ad-Click Prospects.

9.878015142349271
8.241076157433861
1.104972488254289
8.731782202761277
0.0017237396877273184
24.610466006587977
4star
MindMeld
4.00
0
0
1%
= 300 reviews
= 100,000 employees
= 100,000 visitors

MindMeld provides functionality for every step of a modern conversational workflow. Build your conversational applications with MindMeld.

51.42304416358216
51.43894087657311
0.5303868396376727
54.70474514605004
0.0189611365650005
51.27997374666364
4star
Aivo
4.26
4
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence.

85.87364190728164
87.37156063113882
100
89.7549934266564
0.06222700272695619
72.39237339256705
top5 , top10
5star
Drift
4.50
38
0
100%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Drift is the leading conversational marketing platform.

2.016731335900131
0.009172099509557965
0.2872926356599165
0
0.018444014658682305
20.084764463415283
Ada
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Automated customer engagement built by humans, for humans.

2.003482056774229
0.0017402005011730444
0.05524869987207111
0
0.002757983500363709
20.01915876323173
Ideta
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.015325184439507
0.015921947627256548
0.5303868396376727
0
0.00034474793754546364
20.009954315749763
TextIt
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

TextIt lets you visually build interactive SMS applications and launch them anywhere in the world.

10.46678363415356
8.823657250995609
0
9.386665867968372
0.006377836844591077
25.254921082575137
4star
DigitalGenius
4.30
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

The DigitalGenius AI platform puts customer support on autopilot by understanding conversations, automating repetitive processes and delighting customers.

1.9999859926766423
0.000020684876252727815
0
0
0.0006894958750909273
19.999673762880143
Fobi
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Turn your google forms into an amazing chat interface and embed it to your website

9.875975091571863
8.212903998287032
0.1546962087230858
8.731782202761277
0.012928047657954888
24.843614931135345
4star
Creative Virtual
4.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9999824908458024
0.00002585609531590977
0
0
0.0008618698438636592
19.99959220360018
SupportBot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

SupportBots helps you save time and money and provide better support to your clients.

1.9999859926766423
0.000020684876252727815
0
0
0.0006894958750909273
19.999673762880143
RaCom
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

RaCom Chatbot for Ecommerce is best platform to build chatbot for ecommerce business

2.0000250217289715
0.0000051712190631819545
0
0
0.00017237396877273182
20.000203676318144
Flow XO for Chat
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Engaging with customers effectively is essential for businesses.

11.849500368172665
10.259854430682626
0
10.914727753451595
0.00034474793754546364
26.156313805582982
5star
Yekaliva
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Welcome to Yekaliva, the home of the intelligent chatbot that evolves to your needs!

2.042264993063416
0.023903600657685795
0.7955800708081174
0
0.0012066177814091228
20.207517524714984
Meya
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Meya.ai is the complete cognitive platform for software developers.

2
0
0
0
0
20
Kaori-san
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Don't let language barriers, lack of time or budget stop you from doing what you need to.

2.003514194870464
0.0011496154333734386
0.03314929538259933
0
0.005171219063181954
20.02479540980428
Unymira Knowledge Bot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9987931820942844
0.0334284204770405
1.104972488254289
0
0.009308194313727518
19.68707603664948
Pypestream
null
0
0
1%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Transform your enterprise into a digital powerhouse with always-on customer care.

2.5634608840939737
0.5938107168912583
0.09944750885101468
0
19.69424305419093
20.29031238891841
top10
5star
SAP Conversational AI
5.00
0
19
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Build innovative chatbots with a comprehensive bot-building platform provided by SAP Conversational AI. Leverage artificial intelligence (AI), world-class language technology, and preconfigured bots to improve the customer experience.

3.25148336950648
0.2585160169888761
0.03314929538259933
0
8.584051270913271
30.188189542164917
top10
ChatrHub
null
0
8
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Everything You Need To Launch Premium Chatbots On Websites, Social Media Platforms, And Text Messages.

1.9923986423405864
0.010618079230879818
0.35359122642511515
0
0.00034474793754546364
19.828423710327947
Chatbase
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Build customer service virtual agents faster and smarter.

2.000750651869133
0.00015513657189545862
0
0
0.005171219063181954
20.006110289544267
Sor'un
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.998168448504106
0.000036198533442273686
0
0
0.0012066177814091228
19.98135869824008
Botbot.AI
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Botbot.AI is a leading enterprise chatbot solution that leverages on artificial intelligence to automate repetitive, transactional and menial tasks.

38.44951080151428
37.96827569408212
0.0773481043615429
40.38929209156918
0.0006894958750909273
42.780626768403664
5star
Acobot
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000300260747653
0.00006205462875818346
0
0
0.002068487625272782
20.00244411581771
Conversable
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000775673598104
0.00016030779095864057
0
0
0.005343593031954686
20.006313965862407
rasa NLU
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.035270192736853
0.01962006721810296
0.6519337529781591
0
0.002068487625272782
20.1761213224056
Octane AI
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Octane AI is the Facebook Messenger chatbot platform designed to help Shopify merchants send abandoned cart messages, create custom flows and more

1.89123033084769
0.926812275305536
0.01104989089312755
0
30.882692619291408
10.570992830727077
top5 , top10
5star
Oracle Digital Assistant Cloud
5.00
0
30
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Oracle Digital Assistant provides the platform and tools to readily build AI powered assistants that connect to your backend systems.

1.998168448504106
0.000036198533442273686
0
0
0.0012066177814091228
19.98135869824008
Chatclay
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.006405562616597
0.0013238320801745803
0
0
0.04412773600581935
20.0521411374444
Smart Bot for Sales
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.006405562616597
0.0013238320801745803
0
0
0.04412773600581935
20.0521411374444
Smart Bot for Banking
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.0022136180822545
0.0023411280070990146
0.0773481043615429
0
0.0006894958750909273
20.00106602875865
Surbo
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

9.879585281500749
8.207880441814664
0
8.731782202761277
0.00017237396877273182
24.924928838675505
4star
ChatbotsBuilder
4.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

31.37615736219621
30.320822965608222
10.939226350908395
31.90698787956917
0.002585609531590977
40.87416693148812
top5 , top10
true
4star
Dialogflow Free trial available
4.40
0
0
10%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Dialogflow incorporates Google's machine learning expertise and products

46.68712068315256
46.54904402904096
0.2872926356599165
49.51098066552117
0.003447479375454637
47.92981057015697
5star
Verloop
4.77
1
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Verloop is the world's smartest conversational marketing and sales platform.

2.001125977803699
0.00023270485784318795
0
0
0.007756828594772932
20.0091654343164
SmartDocs Bot Platform
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

10.861328684087628
9.237521600477454
0.12154691334048644
9.823254978106435
0.0005171219063181955
25.475592436579177
5star
Bot Libre
4.50
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Create your own chat bot with real artificial intelligence, share it, embed it, connect it to the world.

1.9999894945074812
0.000015513657189545864
0
0
0.0005171219063181955
19.99975532216011
nativeMsg
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Chicago conversational AI platform and chatbot company, nativeMsg, provides RCS Messaging and conversational disaply ads, for enterprise.

2.0022794790196845
0.002099514939651873
0
0
0.06998383132172911
20.003899155739976
Message,io
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Find and message anyone. Now Microsoft Teams, Slack and Webex Teams users can directly message each other from their tool of choice.

2.005208646016861
0.02392428553393852
0.7955800708081174
0
0.00189611365650005
19.836767890363166
5star
PandoraBots
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

The leading platform for building and deploying chatbots.

1.9999789890149624
0.00003102731437909173
0
0
0.001034243812636391
19.99951064432021
Dexter
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Dexter is the platform for businesses, brands, and people to create automated conversations.

2.0005825584122
0.0005693728037001964
0.01104989089312755
0
0.007929202563545663
20.00070122888869
NLPBOTS
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

NLPBots are natural language & deep learning powered AI NLP chatbots for enterprise solutions enabling ituitive user engagement via chat.

1.8881540292201755
0.9274752574402202
0.03314929538259933
0
30.882692619291408
10.53426297523977
top5 , top10
Oracle Intelligent Bots
null
0
30
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

1.9999649816916043
0.00005171219063181955
0
0
0.0017237396877273184
19.99918440720036
Morph.ai
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Morph.ai is the best platform for building powerful marketing chatbots for your business which works 24x7 to get you quality leads.

61.302128631991415
61.78578213493172
0.5303868396376727
62.52113886142829
100
56.9492471055286
top5 , top10
true
4star
IBM Watson Assistant Free trial available
4.24
7
100
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Watson Assistant is an AI assistant for business.

28.46851126199461
27.52481346416143
1.7679557548287923
29.22527582750998
0.0005171219063181955
36.96179144249328
top10
4star
Bold360
3.87
0
0
1%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Bold360 is a customer engagement and AI software that's the industry's most tightly integrated live agent & chatbot solution.

2.0002902222110057
0.0003728664792992822
0.01104989089312755
0
0.0013789917501818546
19.99954642379636
IOdesk
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

IOdesk provides all the tools you need to interact with and help your customers.

2
0
0
0
0
20
BoardingBot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

BoardingBot will create a site for your app, with screenshots taken from iTunes and an option for beta testers to request a TestFlight invite.

10.87974541491642
9.249822996799812
0.5303868396376727
9.823254978106435
0.0017237396877273184
25.549047177965868
5star
Botsify
4.50
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Botsify is a platform where you can create your own automated chatbots online.

2.000318236857722
0.00033149672679382654
0.01104989089312755
0
0
20.000198898036075
Voxibot the Voximal stack
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.002403615793506
0.002485922140868109
0.0773481043615429
0
0.005515967000727418
20.001662858667245
Automat
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Connected conversations provide your consumers with guidance and expertise, not possible as part of a traditional self-service buying journey.

2.0289781308991213
0.0060490513293216105
0.1878451268089018
0
0.013789917501818547
20.23533984702732
Cognicor
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Powered by AI and deep learning, the CogniCor cognitive chatbot platform enables banks, insurance and IT support firms to drive customer engagement.

2.0002016840621386
0.0001499653528322767
0
0
0.004998845094409223
20.000667152445896
Enterprise Conversation Platform
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000393302044636
0.0003470103839833724
0.01104989089312755
0
0.0005171219063181955
20.000809926990502
hellomybot
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Build your Conversational agents with hellomybot platform.

2.000286720380166
0.0003780376983624641
0.01104989089312755
0
0.0015513657189545865
19.9994648645164
Botanic
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Multimodal. We create interfaces that speak human fluently — that's voice, chat, and animated avatars. Trusted.

9.47226512375881
7.8044428364583585
0.23204431308462867
8.295193092623213
0
24.48266570946287
4star
ChatScript
3.80
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

48.24034208407053
47.12649467593794
16.353591015138917
49.61230460627857
0.010687186063909372
58.26496875726379
top5 , top10
true
4star
Manychat Free trial available
4.30
2
0
16%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Visual bot builder for Facebook Messenger with broadcasts, analytics, scheduled posting and many other features!

2.00045039112148
0.0000930819431372752
0
0
0.003102731437909173
20.00366617372656
Amplify.ai
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Amplify.ai has developed the industry's first and only enterprise-class Conversational AI Platform.

1.9924658364151815
0.0013978339484061724
0.03314929538259933
0
0.01344516956427308
19.91207785861616
EVE - Powered by Artificial Intelligence
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

24x7 help desk support to transform student experience with BlackBeltHelp OneStop to meet your college & university needs.

45.75158160924482
45.57533935885328
2.099447576764436
46.96935406484964
45.3721036863897
47.3377618627687
top10
top5 , top10
4star
Alexa for Business
4.10
2
45
2%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Alexa for Business is a service that enables organizations and employees to use Alexa to get more work done.

23.954888290887222
22.869772311562254
0
24.32948449803464
0.00189611365650005
33.720932104811936
5star
Activechat.ai Visual Chatbot Builder
4.80
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

LEGO for chatbots.

1.9993619409722008
0.0016678034342884971
0.05524869987207111
0
0.00034474793754546364
19.97860917881341
Ultra Hal Assistant
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Ultra Hal 7.0 is a conversational system for your Windows PC based on award winning artificial intelligence technology.

38.37356464062911
37.88906981012423
4.861878420103375
40.15218970313748
0.005171219063181954
42.73401811517312
top10
true
5star
Chatfuel Free trial available
4.50
1
0
4%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Chatfuel is the leading bot platform for creating AI chatbots for Facebook.

2.1634985461977925
0.04323354090150038
1.436463932893149
0
0.004654097156863759
21.24588359386442
top10
Chatkit
null
0
0
1%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000474401639547
0.0004395536203704661
0
0
0.014651787345682205
20.00078803381213
4star
msg.ai
4.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Deliver high-quality resolutions to customer queries on email, mobile and chat with msg.ai's AI platform for customer service.

21.70314761368063
20.52102448319649
0.04419880897894356
21.829455506903194
0.00034474793754546364
32.34225578803783
5star
ChipBot
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

ChipBot combines bot technology and crowdsourcing to bring a unique support experience on your website.

11.882118057113717
10.26651085571154
0.02209940448947178
10.914727753451595
0.20012617774514163
26.422582869733304
5star
Alfred AI
5.00
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.000137030733978
0.00012410925751636691
0
0
0.004136975250545564
20.000253324022133
Onlim
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

22.123281009660086
20.964480353162617
0.01104989089312755
22.30202745653176
0.008101576532318395
32.5524869181373
4star
Do You Dream Up
4.40
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

2.0000493715126684
0.00003102731437909173
0
0
0.001034243812636391
20.000214469297276
Vizir.co
null
0
0
0%
= 300 reviews
= 100,000 employees
= 100,000 visitors

Popularity

Searches with brand name

These are the number of queries on search engines which include the brand name of the product. Compared to other product based solutions, chatbot platform is more concentrated in terms of top 3 companies' share of search queries. Top 3 companies receive 77% (7% more than average) of search queries in this area.

Web Traffic

Chatbot platform is a highly concentrated solution category in terms of web traffic. Top 3 companies receive 77% (8% more than average solution category) of the online visitors on chatbot platform company websites.

Satisfaction

Chatbot platform is highly concentrated in terms of user reviews. Top 3 companies receive 78% (19% more than average solution category) of the reviews on chatbot platform company websites. Product satisfaction tends to be the same for more popular chatbot platform products. Average rating for top 3 products is 4.5 vs 4.5 for average chatbot platform product review.

Challengers Specialists Leader s Contenders Average Review Score Number of Reviews

Maturity

Number of Employees

Median number of employees that provide chatbot platform is 18 which is 26 less than the median number of employees for the average solution category.

In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 99 companies (50 more than average solution category) with >10 employees are offering chatbot platform. Top 3 products are developed by companies with a total of 1-5k employees. However, all of these top 3 companies have multiple products so only a portion of this workforce is actually working on these top 3 products.

IBM
Amazon Web Services (AWS)
Oracle
Microsoft