Chatbot platforms allow users, most even allow non-technical users, to build and deploy chatbots to text based channels such as a company's own website or app, Slack, Facebook Messenger or others.
Chatbot platforms are also called chatbot software, conversational platforms, conversational software etc.
To be categorized as a chatbot platform, a product must provide an:
- Interface (code or graphics based) for building chatbots
- Bot management module to start/stop/control bot activities
Compare Chatbot Platforms Results: 170
AIMultiple is data driven. Evaluate 170 products based on comprehensive, transparent and objective AIMultiple scores. For any of our scores, click the imgicon to learn how it is calculated based on objective data.
Mediktor is an interactive tool that can analyse users' symptoms and evaluate their state of health.
The unique and agnostic chatbot builder solution to create and grow intelligent conversational agents. 100% personalization to your ecosystem.
Intercom Free trial available
We make customer messaging apps for sales, marketing, and support, connected on one platform.
Microsoft Bot Framework
Website Chatbot. Best Chatbot for Websites with 100 Chatbot Templates. Customer Service Chatbot .
ultimate.ai is the leader in AI for customer service.
Seavus Smart ChartBot
Seavus is a software development and consulting company with a proven track-record in providing successful enterprise-wide business solutions
Live chat software for business. Engage customers, monitor your website in real time and provide live help / live support.
Botnation AI is the best bot building platform for engaging voice and text-based conversational apps.
AmplifyReach Chatbot Platform
Smarter AI Chatbot driven Digital Experience for next generation on-demand Customer Engagement.
Azure Bot Service
Azure Bot Service is a cost-effective, serverless chatbot service that scales on demand.
Create media and entertainment bots without writing code to engage the 3B+ users on messaging apps.
Botletter allows you to send newsletters & drip campaigns right into Facebook Messenger.
IPsoft's Amelia is the industry-leading digital colleague who is reinventing the user experience and defining the next generation of intelligent AI automation
BotXO Automated Chat as a Service.
Engage, nurture, qualify leads and book meetings with AI-powered two-way conversations.
Jatana AI customer service platform aids support teams to deliver efficient services by automating repetitive tasks and assisting resolution
Aspect CXP Pro
Smartloop Chatbot Builder
Smart Bot for Service
Engaging with customers effectively is essential for businesses.
Smart Bot for IT Help Desk
Create and manage smart and multi-channel chatbot with Xenioo.
The Personetics Anywhere chatbot provides financial institutions a quick way to deliver a rich personalized digital experience to millions of users
Design and build a chatbot solution for your business effortlessly.
Floatbot is chatbot development platform.It allows creating DIY chatbots, voicebots, speech to text - text to speech bots without coding.
The easiest way for creators to send broadcasts and sequences in FB Messenger.
Conversica Free trial available
Improve Customer Experience throughout Their Lifecycle.
Use Faceboook Messenger to gamify your customer communication with chatbots and loyalty rewards - ChatWhale.com.
Personetics Assist is the only digital self-service solution built specifically for the financial services industry.
SageTalk can automate basic Q&A, it supports follow up questions, and supports simple and complex workflows like resetting passwords, or updating a delivery address
AIHelp is in-app support of AI-powered messaging experiences to improve customer satisfaction, optimize in-app operations & automate conversations
Manybot is the most feature rich platform for bot creation. We combine that power with the simplicity of use.
Hubspot Chatbot Builder
Build conversational AIs 10x faster leveraging Cognigy.AI and accelerate a centralized conversational management across the organization.
Botgento connects Facebook Messenger Chatbot with Magento websites.
IntelliTicks is an AI-powered Live Chat Platform built to grow Sales via conversations.
We increase the efficiency of customer service through AI and at the same time increase the satisfaction of your customers and agents.
Linc Global - Customer Care Automation
Revolutionary customer service and engagement for customer-centric brands.
We give you fully automated chatbot for websites.
Zendesk Answer Bot
Increase self-service efficiency by adding a virtual customer assistant with Answer Bot, exclusive to Zendesk Guide.
Actionable Science- AI Assistant
Build customers relationships and drive conversions at scale on messaging apps with Spectrm.
Impact student outcomes at scale.
Build chat bots with ease. Help your users connect with each other like never before. No programming required.
Increase conversion with 28% and get 21% more leads! Ask for feedback, automate customer service and use it as your campaign landing page.
Hubtype allows companies to interact with their customers through the most popular messaging apps combining chatbots and human agents.
ZoConvert is the best AI platform for creating powerful facebook messenger bot without any coding knowledge.
IntelliResponse Virtual Agent
AI Assistant Solutions for Scheduling, Recruitment, Sales and more.
SmatBot is customisable AI chatbot to give Automated Live Chat Support , Gather Leads, Create interactive landing pages, Conduct Surveys, Get Enquiries and more
Verizon Virtual Agent
Bring always-on assistance to the customer experience with Virtual Agent from Verizon Enterprise Solutions.
Faqbot transforms companies' FAQ page into automated chat.
Create lead generation strategies that engage and convert. Build personalized conversational chatbots.
TruChat.io By TruVisibility
TruCHAT's Natural Language Processing powered Chatbot + Live Chat platform
Clustaar improves customer service and user experience through smart automation.
We help customer service people focus on tasks that require life experience
Smooch connects your business software to all the world's messaging channels for a more human customer experience.
Easily get started with over 20 high-quality chatbot templates for free.
An intelligent interface that is ready when you are.
Your customers have questions. Reply Bots have answers.
Engati Chatbot Platform
Engati is the best free chatbot platform to build bots.
Smart Bot for Commerce
Use visual designer to create cross-platform AI (Artificial Intelligence) chatbots for Facebook, Slack, WeChat & Website. No coding required.
InteliWise Virtual Assistant
Deployed by global brands, AI driven software by InteliWISE. Even 100% support with setup. Full control of NLP engine.
It's Alive Free trial available
Nina Virtual Assistants
I AM POP
Meet Instantly with Qualified Prospects the Moment They Land on Your Website. Real-Time Website Analytics for Sales.
Use Tars to make a Conversational workflow to talk to your Ad-Click Prospects.
MindMeld provides functionality for every step of a modern conversational workflow. Build your conversational applications with MindMeld.
Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence.
Drift is the leading conversational marketing platform.
Automated customer engagement built by humans, for humans.
TextIt lets you visually build interactive SMS applications and launch them anywhere in the world.
The DigitalGenius AI platform puts customer support on autopilot by understanding conversations, automating repetitive processes and delighting customers.
Turn your google forms into an amazing chat interface and embed it to your website
SupportBots helps you save time and money and provide better support to your clients.
RaCom Chatbot for Ecommerce is best platform to build chatbot for ecommerce business
Flow XO for Chat
Engaging with customers effectively is essential for businesses.
Welcome to Yekaliva, the home of the intelligent chatbot that evolves to your needs!
Meya.ai is the complete cognitive platform for software developers.
Don't let language barriers, lack of time or budget stop you from doing what you need to.
Unymira Knowledge Bot
Transform your enterprise into a digital powerhouse with always-on customer care.
SAP Conversational AI
Build innovative chatbots with a comprehensive bot-building platform provided by SAP Conversational AI. Leverage artificial intelligence (AI), world-class language technology, and preconfigured bots to improve the customer experience.
Everything You Need To Launch Premium Chatbots On Websites, Social Media Platforms, And Text Messages.
Build customer service virtual agents faster and smarter.
Botbot.AI is a leading enterprise chatbot solution that leverages on artificial intelligence to automate repetitive, transactional and menial tasks.
Octane AI is the Facebook Messenger chatbot platform designed to help Shopify merchants send abandoned cart messages, create custom flows and more
Oracle Digital Assistant Cloud
Oracle Digital Assistant provides the platform and tools to readily build AI powered assistants that connect to your backend systems.
Smart Bot for Sales
Smart Bot for Banking
Dialogflow Free trial available
Dialogflow incorporates Google's machine learning expertise and products
Verloop is the world's smartest conversational marketing and sales platform.
SmartDocs Bot Platform
Create your own chat bot with real artificial intelligence, share it, embed it, connect it to the world.
Chicago conversational AI platform and chatbot company, nativeMsg, provides RCS Messaging and conversational disaply ads, for enterprise.
Find and message anyone. Now Microsoft Teams, Slack and Webex Teams users can directly message each other from their tool of choice.
The leading platform for building and deploying chatbots.
Dexter is the platform for businesses, brands, and people to create automated conversations.
NLPBots are natural language & deep learning powered AI NLP chatbots for enterprise solutions enabling ituitive user engagement via chat.
Oracle Intelligent Bots
Morph.ai is the best platform for building powerful marketing chatbots for your business which works 24x7 to get you quality leads.
IBM Watson Assistant Free trial available
Watson Assistant is an AI assistant for business.
Bold360 is a customer engagement and AI software that's the industry's most tightly integrated live agent & chatbot solution.
IOdesk provides all the tools you need to interact with and help your customers.
BoardingBot will create a site for your app, with screenshots taken from iTunes and an option for beta testers to request a TestFlight invite.
Botsify is a platform where you can create your own automated chatbots online.
Voxibot the Voximal stack
Connected conversations provide your consumers with guidance and expertise, not possible as part of a traditional self-service buying journey.
Powered by AI and deep learning, the CogniCor cognitive chatbot platform enables banks, insurance and IT support firms to drive customer engagement.
Enterprise Conversation Platform
Build your Conversational agents with hellomybot platform.
Multimodal. We create interfaces that speak human fluently — that's voice, chat, and animated avatars. Trusted.
Manychat Free trial available
Visual bot builder for Facebook Messenger with broadcasts, analytics, scheduled posting and many other features!
Amplify.ai has developed the industry's first and only enterprise-class Conversational AI Platform.
EVE - Powered by Artificial Intelligence
24x7 help desk support to transform student experience with BlackBeltHelp OneStop to meet your college & university needs.
Alexa for Business
Alexa for Business is a service that enables organizations and employees to use Alexa to get more work done.
Activechat.ai Visual Chatbot Builder
LEGO for chatbots.
Ultra Hal Assistant
Ultra Hal 7.0 is a conversational system for your Windows PC based on award winning artificial intelligence technology.
Chatfuel Free trial available
Chatfuel is the leading bot platform for creating AI chatbots for Facebook.
Deliver high-quality resolutions to customer queries on email, mobile and chat with msg.ai's AI platform for customer service.
ChipBot combines bot technology and crowdsourcing to bring a unique support experience on your website.
Do You Dream Up
Searches with brand name
These are the number of queries on search engines which include the brand name of the product. Compared to other product based solutions, chatbot platform is more concentrated in terms of top 3 companies' share of search queries. Top 3 companies receive 77% (7% more than average) of search queries in this area.
Chatbot platform is a highly concentrated solution category in terms of web traffic. Top 3 companies receive 77% (8% more than average solution category) of the online visitors on chatbot platform company websites.
Number of Employees
Median number of employees that provide chatbot platform is 18 which is 26 less than the median number of employees for the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 99 companies (50 more than average solution category) with >10 employees are offering chatbot platform. Top 3 products are developed by companies with a total of 1-5k employees. However, all of these top 3 companies have multiple products so only a portion of this workforce is actually working on these top 3 products.