The most common case of cybercrime is unauthorized access to unmanaged devices.1 As hybrid work models and bring-your-own-device (BYOD) policies become standard practice, endpoint management software has evolved from a convenience into a necessity.
We analyzed the leading endpoint management platforms based on their differentiating features, pricing, and reviews:
Endpoint management features
Product | OS support | Remote support | File sharing | Automated patch management | Zero trust/VPN capabilities |
|---|---|---|---|---|---|
Windows, macOS, Linux | ✅ | ✅ | ✅ | ❌ | |
Microsoft Intune | Windows, macOS, iOS, Android, Linux | ❌(add-on) | ✅ | ❌ | ✅ |
Omnissa Workspace One | Windows, macOS, iOS, Android, Chrome OS, Linux | ✅ | ✅ | ✅ | ✅ |
Cisco Meraki | Windows, macOS, iOS, Android | ✅ | ✅ | ✅ | ❌ |
Citrix Endpoint Management | Windows, macOS, iOS, Android, Chrome OS | ✅ | ✅ | ✅ | ✅ |
See definitions for common and differentiating features.
Prices of endpoint management software
Note: Microsoft Intune Remote Help is now included in Microsoft 365 E3 and E5 subscriptions as of 2026, but requires additional licensing for standalone Intune deployments.
Reviews & ratings of endpoint management software
*Based on the total number of reviews and average ratings (on a 5-point scale) from B2B platforms.
The number of employees is obtained from publicly available sources (e.g. LinkedIn).
Vendor analysis
NinjaOne Endpoint Management
NinjaOne provides tools for IT teams and MSPs, including automated patch management, remote monitoring and management, endpoint management, and mobile device management (MDM).
Pricing: The base pay-per-endpoint structure for NinjaOne starts at $1.50 USD per month for customers with 10,000 endpoints and increases to $3.75 USD for 50 or fewer endpoints, with prices generally varying by volume.
Pros
- Asset management and ease of use: Users claim it is easy to use and find the asset management features efficient.
- Policy management: Reviewers praise the tool, adding that it is customizable and easy to use.
- Strong automation: Built-in scripting and automation reduce manual tasks and improve operational efficiency.
Cons
- User interface: Reviewers acknowledge that although a single platform enables ease, the graphical interface can be improved.
- Third-party integrations: Some users are not satisfied with the available third-party integrations, such as Splashtop and TeamViewer.
Choose NinjaOne for complete endpoint management that saves time and reduces complexity.
Microsoft Intune
Microsoft Intune is a cloud-based unified endpoint management solution deeply integrated into the Microsoft ecosystem, offering device and application management across Windows, macOS, iOS, and Android platforms.
Pricing: Microsoft Intune Plan 1 is priced at $8.00 per user per month as a standalone subscription. It’s also included with Microsoft 365 E3, E5, F1, and F3 subscriptions, as well as Enterprise Mobility + Security E3 and E5 plans. Intune Plan 2 (advanced endpoint management) adds $4.00 per user per month, while Intune Suite adds $10.00 per user per month.
Pros
- Easy to use: The product’s remote monitoring and management capabilities are praised by the reviewer.
- Integration: The product is claimed to be seamlessly integrated with the Microsoft ecosystem.
- Comprehensive security: Strong conditional access and zero-trust capabilities built into the platform.
Cons
- App management: The app management tool is found to be problematic by the reviewer. The tool is time-consuming because it demands unnecessary tasks.
- Operating system compatibility features: The product is found to be less efficient on macOS than on Windows.
For a Microsoft solution in an adjacent category, see Microsoft Purview DLP and its alternatives.
Omnissa Workspace One
Omnissa is a digital workspace platform that integrates unified endpoint management, application delivery, and identity management to support hybrid and remote work environments across any device.
Pros
- MDM: According to multiple reviewers, the AirWatch feature makes mobile device management practical.
- Multi-platform support: Strong support for diverse device types and operating systems.
Cons
- Learning curve: Users claim that the product demands a steep learning curve.
Cisco Meraki
Cisco Meraki is a cloud-based unified endpoint management solution that leverages Cisco’s networking expertise to deliver device management with integrated network visibility and security controls.
Pros
- Device configuration: The device configuration is found to be practical.
- Network integration: Organizations already using Cisco Meraki networking equipment benefit from seamless integration.
Cons
- Cost: According to multiple users, the total cost is deemed expensive.
- Feature limitations: Some advanced endpoint management capabilities may require additional Cisco security products
Citrix Endpoint Management
Citrix delivers IT solutions focused on hybrid/remote work settings, such as employee work performance analytics, remote connection services, network access solutions, and endpoint management.
Pros
- Mobile access: Users report being pleased with mobile access to the product.
- Easy to use: Most users are satisfied with the product’s easy setup.
- Citrix ecosystem: Strong integration with other Citrix products creates a unified workspace experience.
Cons
- Updates: The updates run on the product are found to be slow.
- System performance: Some users describe the deployment process as time-consuming due to the numerous features the product offers.
Common features
Endpoint management software typically offers a wide range of capabilities to help organizations efficiently manage their endpoint devices. Here are some common capabilities:
1. Inventory management: Keep track of all endpoint devices connected to the network, including hardware specifications, software inventory, and network configurations.
2. Configuration management: Remotely configure settings and policies on endpoint devices, such as security configurations, network settings, and software configurations.
3. Patch management: Automate the deployment of software updates and security patches to ensure that all endpoint devices are up-to-date and protected against vulnerabilities.
4. Security management: Enforce security measures such as antivirus software, firewalls, encryption, and compliance with security policies and standards.
5. Remote monitoring and troubleshooting: Monitor the health, performance, and security status of endpoint devices in real-time and troubleshoot issues remotely.
6. Remote deployment and software distribution: Remotely deploy new software applications, updates, and patches to endpoint devices without the need for physical access.
7. Policy enforcement: Define and enforce policies governing device usage, data access, and security practices across the organization.
8. Asset tracking and reporting: Track the usage, performance, and status of endpoint devices over time and generate reports for auditing, compliance, and optimization purposes.
9. Integration with other systems: Integrate with other IT systems such as identity management, ticketing systems, and network monitoring tools to provide a comprehensive IT management solution.
10. Mobile device management (MDM): Manage mobile devices such as smartphones and tablets, including security, application management, and data protection.
11. User and access management: Manage user access to endpoint devices, applications, and data, including user authentication, authorization, and access control.
12. Backup and recovery: Provide backup and recovery capabilities for endpoint devices to protect against data loss and enable quick recovery in the event of hardware failures or security incidents.
13. Compliance management: Ensure compliance with regulatory requirements and industry standards by enforcing security policies, tracking compliance status, and generating compliance reports.
Top 3 challenges for endpoint management
1. Device diversity: One challenge is managing the diversity of endpoint devices within an organization. Companies often have a mix of devices running different operating systems (Windows, macOS, Linux, iOS, and Android), each requiring unique management configurations and tools. Ensuring consistency and compatibility across this diverse landscape can be a significant challenge for IT administrators.
2. Security risks: With the increasing number of endpoints connected to corporate networks, security risks multiply. Endpoint devices are often the target of cyberattacks, including malware, ransomware, and phishing attempts.
Implementing effective endpoint security measures, such as antivirus software, firewalls, encryption, and patch management, while ensuring compliance with security policies and regulations, is a constant challenge for IT teams.
3. Remote workforce management: The rise of remote work has further complicated endpoint management. With employees accessing corporate resources from various locations and devices, IT administrators need to ensure secure remote access, enforce security policies, and manage endpoint devices outside the traditional corporate network perimeter.
Balancing security and usability for remote workers while maintaining visibility and control over endpoint devices poses a significant challenge for IT teams.
Differentiating features
- OS Support: The range of operating systems that the endpoint management platform can manage and secure. This includes desktop operating systems (Windows, macOS, Linux), mobile operating systems (iOS, Android), and specialized systems (Chrome OS).
- Pricing: Determines the cost structure; often based on subscription or usage.
- Remote support: Provides assistance and troubleshooting for IT issues from a remote location. Enables remote lock, wipe, and block controls for admins.
- Automated patch management: The system’s ability to discover, approve, download, and deploy software and security patches to endpoints automatically without manual IT intervention, typically for third-party applications and operating systems.
- Zero trust/VPN capabilities: The inclusion of technology to enable secure access to corporate resources based on a “never trust, always verify” model, often replacing or enhancing traditional Virtual Private Network (VPN) technology for remote users.
- File sharing: Enables the secure exchange and collaboration on files between users and systems.
FAQs
Further reading
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Find the Right VendorsCem's work has been cited by leading global publications including Business Insider, Forbes, Washington Post, global firms like Deloitte, HPE and NGOs like World Economic Forum and supranational organizations like European Commission. You can see more reputable companies and resources that referenced AIMultiple.
Throughout his career, Cem served as a tech consultant, tech buyer and tech entrepreneur. He advised enterprises on their technology decisions at McKinsey & Company and Altman Solon for more than a decade. He also published a McKinsey report on digitalization.
He led technology strategy and procurement of a telco while reporting to the CEO. He has also led commercial growth of deep tech company Hypatos that reached a 7 digit annual recurring revenue and a 9 digit valuation from 0 within 2 years. Cem's work in Hypatos was covered by leading technology publications like TechCrunch and Business Insider.
Cem regularly speaks at international technology conferences. He graduated from Bogazici University as a computer engineer and holds an MBA from Columbia Business School.
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