According to Microsoft’s Digital Defense Report, the most common case of cybercrime is unauthorized access to unmanaged devices.1
With the rise of bring-your-own-device (BYOD) implementations and the trend toward remote/hybrid work, businesses are strengthening their network security measures to prevent security compromises. Endpoint management software solutions provide IT professionals with the necessary tools to securely and efficiently orchestrate network elements.
Analyze the top 5 endpoint management software based on differentiating features such as remote support and file sharing.
Top 5 endpoint management software comparisons
Features
See definitions for common and differentiating features.
Prices
Reviews & ratings
*Based on the total number of reviews and average ratings (on a 5-point scale) from leading software review platforms.
**The number of employees is gathered from publicly available resources (i.e., LinkedIn).
Ranking: Vendors with links are sponsors and listed at the top. Other products are ranked based on their total number of reviews.
Analysis of the endpoint management software
NinjaOne Endpoint Management
NinjaOne provides tools for IT teams and MSPs, including automated patch management, remote monitoring and management, endpoint management, and mobile device management (MDM).
Pricing: The base pay-per-endpoint structure for NinjaOne starts at $1.50 USD per month for customers with 10,000 endpoints and increases to $3.75 USD for 50 or fewer endpoints, with prices generally varying by volume.
Pros
- Asset management and ease of use: Users claim it is easy to use and find the asset management features efficient.
- Policy management: Reviewers praise the tool, adding that it is customizable and easy to use.
Cons
- User interface: Reviewers acknowledge that although a single platform enables ease, the graphical interface can be improved.
- Third-party integrations: Some users are not satisfied with the available third-party integrations, such as Splashtop and TeamViewer.
Choose NinjaOne for complete endpoint management that saves time and reduces complexity.
Microsoft Intune
Intune is Microsoft’s endpoint management solution and benefits from deep integrations to the Microsoft ecosystem (i.e., Windows operating systems and software applications such as Microsoft 365).
Pros
- Easy to use: The product’s remote monitoring and management capabilities are praised by the reviewer.
- Integration: The product is claimed to be seamlessly integrated with the Microsoft ecosystem.
Cons
- App management: The app management tool is found to be problematic by the reviewer. The tool is time-consuming because it demands unnecessary tasks.
- Operating system compatibility features: The product is found to be less efficient on macOS than on Windows.
For a Microsoft solution in an adjacent category, see Microsoft Purview DLP and its alternatives.
Omnissa previously VMware Workspace One
VMware is a cloud computing company that produces app management tools and cloud-based security and networking software solutions. VMware was acquired by Broadcom Inc. in 2023, and its end-user computing products were spun off under the brand Omnissa.
Pros
- MDM: According to multiple reviewers, the AirWatch feature makes mobile device management practical.
Cons
- Learning curve: Users claim that the product demands a steep learning curve.
Source: VMware
Figure 4. The above screenshot captures Workspace One UEM’s dashboard.
Cisco Meraki System Manager
Cisco designs and sells a broad range of technologies, including networking hardware, telecommunications equipment, and high-technology services and products.
Pros
- Device configuration: The device configuration is found to be practical.
Cons
- Cost: According to multiple users, the total cost is deemed expensive.
Source: Documentation Meraki
Figure 5. The above screenshot captures Meraki’s MDM standard page.
Citrix Endpoint Management
Citrix delivers IT solutions focused on hybrid/remote work settings, such as employee work performance analytics, remote connection services, network access solutions, and endpoint management.
Pros
- Mobile access: Users report being pleased with mobile access to the product.
- Easy to use: Most users are satisfied with the product’s easy setup.
Cons
- Updates: The updates run on the product are found to be slow.
- System performance: Some users describe the deployment process as time-consuming due to the numerous features the product offers.
Source: Citrix
Figure 7. The above screenshot captures Citrix Endpoint Management’s dashboard.
How does the remote working trend affect the IT industry?
The rapid development of network and remote connection technologies is closely tied to the global surge in interest in hybrid and remote working. Employees and employers prefer remote working over traditional on-prem work due to its promising advantages, including enhanced productivity and decreased costs for both parties.
According to the data summarized by Forbes, remote working in the US will rise and make up 22% of the workforce by 2025.2 Data indicates that remote working is becoming more common, and this will put additional pressure on IT security systems to maintain adequate and secure network systems.
IT teams and managed service providers (MSPs) will utilize qualified software solutions for endpoint management and security. Device management and endpoint security, with a focus on network security solutions, will be in high demand. According to Statista, the global market for endpoint security is projected to reach $27 billion by 2027.
Source: Statista
Figure 8. The above column graph shows the projected revenue values of the endpoint security market from 2023 to 2027.
What does endpoint management software do?
Endpoint management software protects network devices, including mobile phones, PCs, USBs, and other hardware, against data loss and malicious attacks that aim at data theft. Endpoint management software also ensures the efficiency of the network system by regularly monitoring and managing it.
What are endpoint management software capabilities?
Endpoint management software typically offers a wide range of capabilities to help organizations efficiently manage their endpoint devices. Here are some common capabilities:
1. Inventory management: Keep track of all endpoint devices connected to the network, including hardware specifications, software inventory, and network configurations.
2. Configuration management: Remotely configure settings and policies on endpoint devices, such as security configurations, network settings, and software configurations.
3. Patch management: Automate the deployment of software updates and security patches to ensure that all endpoint devices are up-to-date and protected against vulnerabilities.
4. Security management: Enforce security measures such as antivirus software, firewalls, encryption, and compliance with security policies and standards.
5. Remote monitoring and troubleshooting: Monitor the health, performance, and security status of endpoint devices in real-time and troubleshoot issues remotely.
6. Remote deployment and software distribution: Remotely deploy new software applications, updates, and patches to endpoint devices without the need for physical access.
7. Policy enforcement: Define and enforce policies governing device usage, data access, and security practices across the organization.
8. Asset tracking and reporting: Track the usage, performance, and status of endpoint devices over time and generate reports for auditing, compliance, and optimization purposes.
9. Integration with other systems: Integrate with other IT systems such as identity management, ticketing systems, and network monitoring tools to provide a comprehensive IT management solution.
10. Mobile device management (MDM): Manage mobile devices such as smartphones and tablets, including security, application management, and data protection.
11. User and access management: Manage user access to endpoint devices, applications, and data, including user authentication, authorization, and access control.
12. Backup and recovery: Provide backup and recovery capabilities for endpoint devices to protect against data loss and enable quick recovery in the event of hardware failures or security incidents.
13. Compliance management: Ensure compliance with regulatory requirements and industry standards by enforcing security policies, tracking compliance status, and generating compliance reports.
Top 3 challenges for endpoint management software
Implementing endpoint management can come with its own set of challenges. Here are three common ones:
1. Device diversity: One challenge is managing the diversity of endpoint devices within an organization. Companies often have a mix of devices running different operating systems (Windows, macOS, Linux, iOS, and Android), each requiring unique management configurations and tools. Ensuring consistency and compatibility across this diverse landscape can be a significant challenge for IT administrators.
2. Security risks: With the increasing number of endpoints connected to corporate networks, security risks multiply. Endpoint devices are often the target of cyberattacks, including malware, ransomware, and phishing attempts.
Implementing effective endpoint security measures, such as antivirus software, firewalls, encryption, and patch management, while ensuring compliance with security policies and regulations, is a constant challenge for IT teams.
3. Remote workforce management: The rise of remote work has further complicated endpoint management. With employees accessing corporate resources from various locations and devices, IT administrators need to ensure secure remote access, enforce security policies, and manage endpoint devices outside the traditional corporate network perimeter.
Balancing security and usability for remote workers while maintaining visibility and control over endpoint devices poses a significant challenge for IT teams.
Common features for endpoint management software
- Inventory management: Tracks and manages hardware and software assets across an organization’s IT environment.
- Application management: Oversees and maintains the performance and availability of software applications.
- Compliance reports: Generate documentation that ensures systems and processes adhere to regulatory and internal standards.
- Compliance monitoring: Continuously checks and ensures that IT systems comply with relevant policies, regulations, and standards.
- Alerting & notifications: Sends real-time alerts and notifications about system issues, performance problems, and security breaches.
- Audit logs: Records detailed logs of system activities and user actions for security and compliance purposes.
- Policy management: Defines, deploys, and enforces IT policies and procedures across an organization.
- Auto-remediation: Automatically resolves detected issues and system errors without human intervention.
- Developer tools: Offers software and utilities to aid developers in creating, debugging, and maintaining applications.
Differentiating features for endpoint management software
- Pricing: Determines the cost structure; often based on subscription or usage.
- Remote support: Provides assistance and troubleshooting for IT issues from a remote location. Enables remote lock, wipe, and block controls for admins.
- Automated patch management: The system’s ability to discover, approve, download, and deploy software and security patches to endpoints automatically without manual IT intervention, typically for third-party applications and operating systems.
- Zero trust/VPN capabilities: The inclusion of technology to enable secure access to corporate resources based on a “never trust, always verify” model, often replacing or enhancing traditional Virtual Private Network (VPN) technology for remote users.
- File sharing: Enables the secure exchange and collaboration on files between users and systems.
FAQ
Further reading
- Top 10 USB Blocking Software: Based on 3.9K+ Reviews
- Top 10 Device Control Software: Review-based Analysis
- Top 10 RMM Software: Analysis From 7,700+ Reviews
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Cem's work has been cited by leading global publications including Business Insider, Forbes, Washington Post, global firms like Deloitte, HPE and NGOs like World Economic Forum and supranational organizations like European Commission. You can see more reputable companies and resources that referenced AIMultiple.
Throughout his career, Cem served as a tech consultant, tech buyer and tech entrepreneur. He advised enterprises on their technology decisions at McKinsey & Company and Altman Solon for more than a decade. He also published a McKinsey report on digitalization.
He led technology strategy and procurement of a telco while reporting to the CEO. He has also led commercial growth of deep tech company Hypatos that reached a 7 digit annual recurring revenue and a 9 digit valuation from 0 within 2 years. Cem's work in Hypatos was covered by leading technology publications like TechCrunch and Business Insider.
Cem regularly speaks at international technology conferences. He graduated from Bogazici University as a computer engineer and holds an MBA from Columbia Business School.

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