Network Monitoring Software

Researcher
Author
Reviewed by Cem Dilmegani
|
Researched by Sena Sezer
|
Last update: January 17, 2025

Network monitoring software is used to keep track of and control the transfer of data through a network. +Show More

Network monitoring software is used to keep track of and control the transfer of data through a network. It is mostly used by network operators and security professionals to track network activities. It automates the bulk of network management functions and workflows.

If you’d like to learn about the ecosystem consisting of Network Monitoring Software and others, feel free to check AIMultiple IT/Tech.
How relevant, verifiable metrics drive AIMultiple’s rankings

AIMultiple uses relevant & verifiable metrics to evaluate vendors.

Metrics are selected based on typical enterprise procurement processes ensuring that market leaders, fast-growing challengers, feature-complete solutions and cost-effective solutions are ranked highly so they can be shortlisted.
Data regarding these metrics are collected from public sources as outlined in the “What are AIMultiple’s data sources?” section of this page.


There are 2 ways in which vendor metrics are processed to help prioritization:
1- Vendors are grouped within 4 metrics (customer satisfaction, market presence, growth and features) according to their performance in that metric.
2- Vendors that perform high in these metrics are ranked higher in the list.


The data used in each vendor’s ranking can be accessed by expanding the vendor’s row in the below list.
This page includes links to AIMultiple’s sponsors. Sponsored links are included in “Visit Website” buttons and ranked at the top of the list when results are sorted by “Sponsored”. Sponsors have no say over the ranking which is based on market data. Organic ranking can be seen by sorting by “AIMultiple” or other sorting approaches. For more on how AIMultiple works, please see the ethical standards that we follow and how we fund our research.

Products Position Customer satisfaction
PRTG Network Monitor logo

PRTG Network Monitor

Challenger
Satisfactory
PRTG Network Monitor is a real-time unified infrastructure monitoring solution that enables IT Pros to locate problems throughout thier entire network and resolve them before they escalate and become business critical. PRTG monitors all systems, devices, traffic and applications of your IT infrastructure using these technologies: SNMP: ready to use and custom options WMI and Windows Performance Counters SSH: for Linux/Unix and MacOS systems Flows and Packet Sniffing HTTP requests REST APIs returning XML or JSON Ping, SQL and many more Over 300,000 sysadmins at both SMB's and large enterprises, use PRTG Network Monitor to make their networks faster, more responsive, and more reliable.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.53 / 5 based on ~300 reviews
Market presence
Company's number of employees
300-400 employees
Company's social media followers
10k-20k followers
# of funding rounds
1
Latest funding date
May 23, 2024
Company
Type of company
private
Founding year
1997
AKIPS Network Monitor logo

AKIPS Network Monitor

Niche Player
N/A
AKIPS Network Monitor is a fully featured, fast and cost-effective network and infrastructure performance-monitoring tool which provides unmatched visibility across your network. AKIPS is suited for medium-large organisations and enterprises, and allows network engineers to detect faults and performance issues before any operational disruption occurs. Run off a single server, AKIPS is the most-scalable product of its kind on the market. AKIPS Network Monitor empowers your business to maintain its operational state and minimise possible outages due to IT infrastructure failing or risk events occurring.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.75 / 5 based on 4 reviews
Market presence
Company's number of employees
400-1k employees
Company's social media followers
40k-50k followers
Total funding
$10-50m
# of funding rounds
6
Latest funding date
April 5, 2022
Company
Type of company
public
Founding year
2004
Atera logo

Atera

Leader
Satisfactory
Atera is an all-in-one platform that enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere. Atera allows businesses to manage IT operations with:\\\\\\
• patch management, \\\\\\
• IT automations, \\\\\\
• advanced reporting and alerts,\\\\\\
• ITSM features such as helpdesk and ticketing.\\\\\\
Atera\\\\\\\'s pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.65 / 5 based on 1k reviews
Market presence
Number of case studies
1-5 case studies
Company's number of employees
300-400 employees
Company's social media followers
10k-20k followers
Total funding
$100-250m
# of funding rounds
2
Latest funding date
July 28, 2021
Last funding amount
$50-100m
Company
Type of company
private
Founding year
2011
LogicMonitor logo

LogicMonitor

Leader
Satisfactory
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.47 / 5 based on ~800 reviews
Market presence
Number of case studies
50-100 case studies
Company's number of employees
1k-2k employees
Company's social media followers
50k-100k followers
Total funding
$100-250m
# of funding rounds
6
Latest funding date
December 15, 2021
Company
Type of company
private
Founding year
2007
Datadog logo

Datadog

Leader
Satisfactory
Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.37 / 5 based on ~800 reviews
Market presence
Number of case studies
40-50 case studies
Company's number of employees
5k-10k employees
Company's social media followers
100k-1m followers
Total funding
$100-250m
# of funding rounds
8
Latest funding date
May 28, 2020
Company
Type of company
public
Founding year
2010
Pulseway logo

Pulseway

Leader
Satisfactory
Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface. - Be instantly alerted to issues, resolve them before they become a problem and minimize downtime – across the network. - Let you and your team be fully productive from anywhere to deliver first-class customer service wherever you are. - Automate repetitive IT tasks and automatically fix issues before they become a problem. - Pulseway built-in Mobile Remote Control enables simple, reliable, and fluid remote access to any monitored systems. Access files, applications and control remote systems as if you were sitting right in front of them. Try Pulseway RMM today with a free 14-day no-commitment trial to see for yourself.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.65 / 5 based on ~300 reviews
Market presence
Number of case studies
10-20 case studies
Company's number of employees
50-100 employees
Company's social media followers
1k-2k followers
Company
Type of company
private
Founding year
2011
Check_MK logo

Check_MK

Leader
Satisfactory
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.70 / 5 based on ~200 reviews
Market presence
Company's number of employees
100-200 employees
Company's social media followers
5k-10k followers
Company
Type of company
private
Founding year
2007
Wireshark logo

Wireshark

Challenger
Satisfactory
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.65 / 5 based on ~200 reviews
Market presence
Company's number of employees
5-10 employees
Company's social media followers
10k-20k followers
Company
Type of company
private
Founding year
1998
PingPlotter logo

PingPlotter

Challenger
Satisfactory
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.67 / 5 based on ~200 reviews
Market presence
Company's number of employees
5-10 employees
Company's social media followers
400-1k followers
Company
Type of company
private
Founding year
1998
Pandora FMS logo

Pandora FMS

Challenger
Satisfactory
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.58 / 5 based on ~300 reviews
Market presence
Number of case studies
20-30 case studies
Company's number of employees
1-5 employees
Company's social media followers
5k-10k followers
Company
Type of company
private
Founding year
2005

“-”: AIMultiple team has not yet verified that vendor provides the specified feature. AIMultiple team focuses on feature verification for top 10 vendors.


Sources

AIMultiple uses these data sources for ranking solutions and awarding badges in network monitoring software:


275 vendor web domains
173 funding announcements
542 social media profiles
594 profiles on review platforms
315 search engine queries

Network Monitoring Software Leaders

According to the weighted combination of 4 metrics

Atera logo
LogicMonitor logo
Datadog logo
Pulseway logo
Pandora FMS logo

What are network monitoring software
customer satisfaction leaders?

Taking into account the latest metrics outlined below, these are the current network monitoring software customer satisfaction leaders:

Atera logo
LogicMonitor logo
Datadog logo
Pulseway logo
Check_MK logo

Which network monitoring software solution provides the most customer satisfaction?

AIMultiple uses product and service reviews from multiple review platforms in determining customer satisfaction.

While deciding a product's level of customer satisfaction, AIMultiple takes into account its number of reviews, how reviewers rate it and the recency of reviews.

  • Number of reviews is important because it is easier to get a small number of high ratings than a high number of them.
  • Recency is important as products are always evolving.
  • Reviews older than 5 years are not taken into consideration
  • older than 12 months have reduced impact in average ratings in line with their date of publishing.

What are network monitoring software
market leaders?

Taking into account the latest metrics outlined below, these are the current network monitoring software market leaders:

Atera logo
LogicMonitor logo
Datadog logo
Pulseway logo
Check_MK logo

Which one has collected the most reviews?

AIMultiple uses multiple datapoints in identifying market leaders:

  • Product line revenue (when available)
  • Number of reviews
  • Number of case studies
  • Number and experience of employees
  • Social media presence and engagement
Out of these, number of reviews information is available for all products and is summarized in the graph:

Atera
LogicMonitor
Datadog
Auvik
Progress WhatsUp Gold

What are the most mature network monitoring software?

Which one has the most employees?

IBM logo
Dynamic Netsoft Technologies logo
Oracle logo
AWS logo
Intel Corporation logo

Which network monitoring software companies have the most employees?

55 employees work for a typical company in this solution category which is 32 more than the number of employees for a typical company in the average solution category.

In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 161 companies with >10 employees are offering network monitoring software. Top 3 products are developed by companies with a total of 700k employees. The largest company in this domain is IBM with more than 300,000 employees. IBM provides the network monitoring software solution: IBM Netcool Network Management

IBM
Dynamic Netsoft Technologies
Oracle
AWS
Intel Corporation

Insights

What are the most common words describing network monitoring software?

This data is collected from customer reviews for all network monitoring software companies. The most positive word describing network monitoring software is “Easy to use” that is used in 10% of the reviews. The most negative one is “Difficult” with which is used in 4% of all the network monitoring software reviews.

What is the average customer size?

According to customer reviews, most common company size for network monitoring software customers is 51-1,000 employees. Customers with 51-1,000 employees make up 46% of network monitoring software customers. For an average IT/Tech solution, customers with 51-1,000 employees make up 13% of total customers.

Customer Evaluation

These scores are the average scores collected from customer reviews for all network monitoring software. Network Monitoring Software are most positively evaluated in terms of "Overall" but falls behind in "Likelihood to Recommend".

Overall
Customer Service
Ease of Use
Likelihood to Recommend
Value For Money

What are the benefits of Network Monitoring Software?

The most commonly cited benefits of Network Monitoring Software are:

  • Improved performance
  • Optimized bandwidth usage
  • Cost saving
  • Improved compliance
  • Increased security
  • Downtime reduction
  • Proactive issue resolution
  • Enhanced IT productivity
  • 24/7 availability
  • Scalability
  • Improved customer experience

Discover all Network Monitoring Software benefits

Where are network monitoring software vendors' HQs located?

What is the level of interest in network monitoring software?

This category was searched on average for 3.8k times per month on search engines in 2024. This number has decreased to 0 in 2025. If we compare with other it/tech solutions, a typical solution was searched 1.1k times in 2024 and this decreased to 0 in 2025.

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