Workflow Management Software

Last update: December 27, 2024

Workflow management software helps companies identify, organize, and manage business task workflows. +Show More

Workflow management software helps companies identify, organize, and manage business task workflows. Workflow management tools are used to optimize, improve, and automate workflows to increase productivity, improve collaboration and reduce errors.

If you’d like to learn about the ecosystem consisting of Workflow Management Software and others, feel free to check AIMultiple Automation.
How relevant, verifiable metrics drive AIMultiple’s rankings

AIMultiple uses relevant & verifiable metrics to evaluate vendors.

Metrics are selected based on typical enterprise procurement processes ensuring that market leaders, fast-growing challengers, feature-complete solutions and cost-effective solutions are ranked highly so they can be shortlisted.
Data regarding these metrics are collected from public sources as outlined in the “What are AIMultiple’s data sources?” section of this page.


There are 2 ways in which vendor metrics are processed to help prioritization:
1- Vendors are grouped within 4 metrics (customer satisfaction, market presence, growth and features) according to their performance in that metric.
2- Vendors that perform high in these metrics are ranked higher in the list.


The data used in each vendor’s ranking can be accessed by expanding the vendor’s row in the below list.
This page includes links to AIMultiple’s sponsors. Sponsored links are included in “Visit Website” buttons and ranked at the top of the list when results are sorted by “Sponsored”. Sponsors have no say over the ranking which is based on market data. Organic ranking can be seen by sorting by “AIMultiple” or other sorting approaches. For more on how AIMultiple works, please see the ethical standards that we follow and how we fund our research.

Products Position Customer satisfaction
Process Street logo

Process Street

Leader
Satisfactory
Simple workflow software for businesses. Create recurring checklists, workflows and standard operating procedures in seconds.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.45 / 5 based on ~1000 reviews
Market presence
Company's number of employees
50-100 employees
Company's social media followers
30k-40k followers
Total funding
$10-50m
# of funding rounds
5
Latest funding date
February 27, 2020
Last funding amount
$10-50m
Company
Type of company
private
Founding year
2014
monday.com logo

monday.com

Leader
Satisfactory
monday.com Work OS is a customizable platform where teams create their own applications, project management solutions and collaborate across departments. More than 180,000 customers worldwide use monday.com. With easy-to-use building blocks like dashboards, automations, and integrations, teams are empowered to build their ideal workflow in one intuitive workspace. Industry-specific products like monday work management, monday sales CRM and monday dev, organizations can build solutions tailored to their use cases and team sizes. You can get the 14-day free trial to find out how monday.com can help your team.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.45 / 5 based on 10k reviews
Market presence
Number of case studies
100-200 case studies
Company's number of employees
2k-3k employees
Company's social media followers
100k-1m followers
Total funding
$250-500m
# of funding rounds
8
Latest funding date
June 10, 2021
Last funding amount
$100-250m
Company
Type of company
public
Founding year
2012
PowerApps logo

PowerApps

Leader
Satisfactory
Create apps that bring together the services you use every day, from the cloud to critical business systems
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.11 / 5 based on ~200 reviews
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
30m-40m followers
Company
Type of company
private
Founding year
2011
Pipefy logo

Pipefy

Leader
Satisfactory
"Pipefy allows us to easily see exactly what we are working on, allowing us to streamline our work and save time."
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.47 / 5 based on ~500 reviews
Market presence
Number of case studies
50-100 case studies
Company's number of employees
400-1k employees
Company's social media followers
50k-100k followers
Total funding
$100-250m
# of funding rounds
6
Latest funding date
October 26, 2021
Last funding amount
$50-100m
Company
Type of company
private
Founding year
2013
Kintone logo

Kintone

Leader
Satisfactory
Kintone no-code/low-code application platform allows business users to quickly build awesome web apps and dynamic databases for their team without coding.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.50 / 5 based on ~400 reviews
Market presence
Number of case studies
40-50 case studies
Company's number of employees
50-100 employees
Company's social media followers
10k-20k followers
Company
Type of company
private
Founding year
1997
FunctionFox logo

FunctionFox

Challenger
Satisfactory
FunctionFox offers Simple, Online Timesheets & Project Management Track time and expenses, keep to estimate, and easily manage your clients and projects. FunctionFox is the number one ranked time-tracking system in North America. Graphic design, advertising, communications, marketing, multimedia, public relations, and interactive firms all choose TimeFox as their web-based time and project management application. FunctionFox is currently used by more than 100,000 users in Canada, the US, Europe, Asia, Australia and New Zealand. For more information visit: http://www.functionfox.com
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.66 / 5 based on ~300 reviews
Market presence
Number of case studies
30-40 case studies
Company's number of employees
10-20 employees
Company's social media followers
2k-3k followers
Company
Type of company
private
Founding year
2000
Nintex Platform logo

Nintex Platform

Challenger
Satisfactory
Nintex offers a powerful, easy-to-use, and complete platform that helps companies discover, automate, and optimize business processes to drive growth. The Nintex Process Platform offers intelligent forms, advanced workflow, digital document generation, eSignatures, robotic process automation (RPA), process discovery technology, and a powerful process management solution. With more than 15 years of experience, we are a company of process experts, supporting more than 10,000 customers across the globe every day.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.20 / 5 based on ~700 reviews
Market presence
Company's number of employees
1k-2k employees
Company's social media followers
50k-100k followers
Company
Type of company
private
Founding year
2006
Flokzu logo

Flokzu

Challenger
Satisfactory
Streamline your business processes and workflow in hours, instead of weeks. Powerful cloud BPM, made agile & friendly.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.90 / 5 based on ~100 reviews
Market presence
Company's number of employees
50-100 employees
Company's social media followers
5k-10k followers
Company
Type of company
private
Founding year
2015
Nintex Promapp logo

Nintex Promapp

Challenger
Satisfactory
Part of the Nintex Process Platform, Nintex Process Manager is a powerful process management and mapping software that enables your teams to understand, document and manage the processes in your organization. With an easy-to-use interface, Process Manager makes it easy for business and IT to collaborate together to drive process excellence and understanding in the entire organization.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.43 / 5 based on ~300 reviews
Market presence
Number of case studies
300-400 case studies
Company's number of employees
1k-2k employees
Company's social media followers
50k-100k followers
Company
Type of company
private
Founding year
2006
Zoho Creator logo

Zoho Creator

Challenger
Satisfactory
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.35 / 5 based on ~300 reviews
Market presence
Company's number of employees
20k-30k employees
Company's social media followers
1m-2m followers

“-”: AIMultiple team has not yet verified that vendor provides the specified feature. AIMultiple team focuses on feature verification for top 10 vendors.


Sources

AIMultiple uses these data sources for ranking solutions and awarding badges in workflow management software:


124 vendor web domains
101 funding announcements
304 social media profiles
333 profiles on review platforms
133 search engine queries

workflow management Leaders

According to the weighted combination of 4 metrics

monday.com logo
Process Street logo
PowerApps logo
Pipefy logo
Kintone logo

What are workflow management
customer satisfaction leaders?

Taking into account the latest metrics outlined below, these are the current workflow management customer satisfaction leaders:

monday.com logo
Process Street logo
Pipefy logo
Kintone logo
FunctionFox logo

Which workflow management solution provides the most customer satisfaction?

AIMultiple uses product and service reviews from multiple review platforms in determining customer satisfaction.

While deciding a product's level of customer satisfaction, AIMultiple takes into account its number of reviews, how reviewers rate it and the recency of reviews.

  • Number of reviews is important because it is easier to get a small number of high ratings than a high number of them.
  • Recency is important as products are always evolving.
  • Reviews older than 5 years are not taken into consideration
  • older than 12 months have reduced impact in average ratings in line with their date of publishing.

What are workflow management
market leaders?

Taking into account the latest metrics outlined below, these are the current workflow management market leaders:

monday.com logo
Process Street logo
PowerApps logo
Pipefy logo
Kintone logo

Which one has collected the most reviews?

AIMultiple uses multiple datapoints in identifying market leaders:

  • Product line revenue (when available)
  • Number of reviews
  • Number of case studies
  • Number and experience of employees
  • Social media presence and engagement
Out of these, number of reviews information is available for all products and is summarized in the graph:

monday.com
Process Street
Nintex Platform
KiSSFLOW
Pipefy

What are the most mature workflow management software?

Which one has the most employees?

Dynamic Netsoft Technologies logo
SalesWon logo
Zoho logo
Zoho Corporation Pvt. Ltd. logo
Kodak logo

Which workflow management companies have the most employees?

30 employees work for a typical company in this solution category which is 7 more than the number of employees for a typical company in the average solution category.

In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 80 companies with >10 employees are offering workflow management software. Top 3 products are developed by companies with a total of 200k employees. The largest company in this domain is Dynamic Netsoft Technologies with more than 200,000 employees. Dynamic Netsoft Technologies provides the workflow management solution: PowerApps

Dynamic Netsoft Technologies
SalesWon
Zoho
Zoho Corporation Pvt. Ltd.
Kodak

Insights

What are the most common words describing workflow management software?

This data is collected from customer reviews for all workflow management companies. The most positive word describing workflow management software is “Easy to use” that is used in 8% of the reviews. The most negative one is “Difficult” with which is used in 2% of all the workflow management reviews.

Features
%9
Easy to use
%8
Keep track
%3
Customizable
%2
Difficult
%2
Project management
%2
Customer service
%1
Customer support
%1
Drag and drop
%1
Easy to learn
%1
Expensive
%1
Mobile app
%1
Support team
%1
User friendly
%1
User interface
%1
Positive
Overall
Negative

What is the average customer size?

According to customer reviews, most common company size for workflow management customers is 1-50 Employees. Customers with 1-50 Employees make up 51% of workflow management customers. For an average Automation solution, customers with 1-50 Employees make up 26% of total customers.

Customer Evaluation

These scores are the average scores collected from customer reviews for all workflow management software. Workflow Management Software are most positively evaluated in terms of "Customer Service" but falls behind in "Likelihood to Recommend".

Overall
Customer Service
Ease of Use
Likelihood to Recommend
Value For Money

Where are workflow management vendors' HQs located?

What is the level of interest in workflow management software?

This category was searched on average for 1.7k times per month on search engines in 2024. This number has decreased to 0 in 2025. If we compare with other automation solutions, a typical solution was searched 1.2k times in 2024 and this decreased to 0 in 2025.

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