Intelligent Document Processing (IDP) Software

Last update: January 17, 2025

Intelligent document processing (IDP) software enables companies to automate processing unstructured data such as documents, forms, and images and convert them into usable structured data. +Show More

Intelligent document processing (IDP) software enables companies to automate processing unstructured data such as documents, forms, and images and convert them into usable structured data.

IDP tools go beyond traditional OCR technology by leveraging artificial intelligence applications such as machine learning (ML), natural language processing (NLP), and computer vision. This enables IDP tools to interpret data contextually and increase processing accuracy.

If you’d like to learn about the ecosystem consisting of Intelligent Document Processing (IDP) Software and others, feel free to check AIMultiple Automation.
How relevant, verifiable metrics drive AIMultiple’s rankings

AIMultiple uses relevant & verifiable metrics to evaluate vendors.

Metrics are selected based on typical enterprise procurement processes ensuring that market leaders, fast-growing challengers, feature-complete solutions and cost-effective solutions are ranked highly so they can be shortlisted.
Data regarding these metrics are collected from public sources as outlined in the “What are AIMultiple’s data sources?” section of this page.


There are 2 ways in which vendor metrics are processed to help prioritization:
1- Vendors are grouped within 4 metrics (customer satisfaction, market presence, growth and features) according to their performance in that metric.
2- Vendors that perform high in these metrics are ranked higher in the list.


The data used in each vendor’s ranking can be accessed by expanding the vendor’s row in the below list.
This page includes links to AIMultiple’s sponsors. Sponsored links are included in “Visit Website” buttons and ranked at the top of the list when results are sorted by “Sponsored”. Sponsors have no say over the ranking which is based on market data. Organic ranking can be seen by sorting by “AIMultiple” or other sorting approaches. For more on how AIMultiple works, please see the ethical standards that we follow and how we fund our research.

Products Position Customer satisfaction
NanoNets logo

NanoNets

Leader
Satisfactory
Nanonets uses advanced OCR and Deep Learning to extract relevant information from unstructured text and documents. Digitize documents, extract data-fields, and integrate with your everyday apps via APIs in a simple, intuitive interface. Eliminate manual processes and automate invoice, receipt, document reviews. Reduce processing time by upto 90% and save on costs by upto 50%. Easy Integrations - API feeds captured data to CRM, WMS, DB, email & more Scalable & Secure - GDPR compliance with on-prem option for additional security Continuous Learning AI - The AI learns and improves as the usage multiplies! Reduce TAT, Save Costs - Costs go down from $1 to $0.1 and TAT from days to minutes
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.80 / 5 based on ~80 reviews
Market presence
Number of case studies
10-20 case studies
Company's number of employees
200-300 employees
Company's social media followers
40k-50k followers
Total funding
$10-50m
# of funding rounds
4
Latest funding date
March 12, 2024
Last funding amount
$10-50m
Company
Type of company
private
Founding year
2017
Ephesoft logo

Ephesoft

Leader
Satisfactory
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.50 / 5 based on ~100 reviews
Market presence
Number of case studies
20-30 case studies
Company's number of employees
30-40 employees
Company's social media followers
5k-10k followers
Total funding
$10-50m
# of funding rounds
2
Latest funding date
July 11, 2017
Last funding amount
$10-50m
Company
Type of company
private
Founding year
2010
Rossum logo

Rossum

Leader
Satisfactory
Rossum provides a solution to automate data extraction from documents with Artificial Intelligence to create a world without manual data entry
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.45 / 5 based on ~90 reviews
Market presence
Number of case studies
5-10 case studies
Company's number of employees
100-200 employees
Company's social media followers
10k-20k followers
Total funding
$100-250m
# of funding rounds
6
Latest funding date
January 26, 2024
Features
Invoice extraction
Company
Type of company
private
Founding year
2017
Grooper logo

Grooper

Leader
Satisfactory
Grooper is an intelligent document processing and digital data integration solution that empowers organizations to extract meaningful information from paper/electronic documents and other forms of unstructured data. The platform combines patented and sophisticated image processing, capture technology, machine learning, natural language processing, and optical character recognition to enrich and embed human comprehension into data. By tackling tough challenges that other systems cannot resolve, Grooper has become the foundation for many industry-first solutions in healthcare, financial services, oil and gas, education, and government.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.60 / 5 based on ~40 reviews
Market presence
Company's number of employees
50-100 employees
Company's social media followers
2k-3k followers
Kofax TotalAgility logo

Kofax TotalAgility

Leader
Satisfactory
Comprehensive Digital Transformation Platform.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.13 / 5 based on ~60 reviews
Market presence
Company's number of employees
1k-2k employees
Company's social media followers
50k-100k followers
HyperScience logo

HyperScience

Challenger
Satisfactory
HyperScience creates office automation products that streamline complex internal workflows and produce operational efficiencies to power better customer experiences
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.70 / 5 based on ~20 reviews
Market presence
Number of case studies
5-10 case studies
Company's number of employees
200-300 employees
Company's social media followers
20k-30k followers
Total funding
$250-500m
# of funding rounds
9
Latest funding date
December 22, 2021
Last funding amount
$100-250m
Company
Type of company
private
Founding year
2014
Infrrd logo

Infrrd

Challenger
Satisfactory
Infrrd is a leading provider of proprietary and patented Intelligent Document Processing (IDP) solutions that leverage AI and ML technologies to extract and manage data from large volumes of semi-structured and unstructured documents. Infrrd offers pre-built and highly configurable solutions for managing complex documents with reliable accuracy while also allowing organizations to create and train custom models for their unique needs. Infrrd has IDP solutions for invoice, mortgage, and insurance document processing. With pre-built machine learning models for industry-specific documents, Infrrd makes automation easy and highly effective for each industry. Infrrd also combines its platform with its team of highly-specialized AI-trainers to provide a unique 100% Document Accuracy Delivered offering that is backed by performance-based pricing. Enterprises across the globe use Infrrd’s solutions to improve productivity, streamline operations, accelerate business scalability, reap cost efficiencies and deliver exceptional customer experiences. Infrrd Solutions for Intelligent Work: Infrrd for Invoice Infrrd for Mortgage Infrrd for Insurance 100% Accuracy Delivered
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.30 / 5 based on ~10 reviews
Market presence
Company's number of employees
200-300 employees
Company's social media followers
30k-40k followers
Company
Type of company
private
Founding year
2017
Workfusion Intelligent Automation Cloud logo

Workfusion Intelligent Automation Cloud

Challenger
Satisfactory
RPA Express is a robotic process automation software that will increase your productivity. Free to install and easy to use.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.17 / 5 based on ~30 reviews
Market presence
Number of case studies
20-30 case studies
Company's number of employees
200-300 employees
Company's social media followers
30k-40k followers
Total funding
$250-500m
# of funding rounds
7
Latest funding date
March 9, 2021
Last funding amount
$100-250m
Company
Type of company
private
Founding year
2009
Indico logo

Indico

Challenger
Satisfactory
Indico enables organizations to turn process in to profit by automating manual document-based workflows using unstructured content through intelligent process automation
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.60 / 5 based on ~10 reviews
Market presence
Company's number of employees
50-100 employees
Company's social media followers
5k-10k followers
Evolution AI logo

Evolution AI

Challenger
N/A
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.30 / 5 based on 6 reviews
Market presence
Number of case studies
1-5 case studies
Company's number of employees
5-10 employees
Company's social media followers
4k-5k followers
# of funding rounds
1
Latest funding date
December 31, 2017
Company
Type of company
private
Founding year
2015

“-”: AIMultiple team has not yet verified that vendor provides the specified feature. AIMultiple team focuses on feature verification for top 10 vendors.


Sources

AIMultiple uses these data sources for ranking solutions and awarding badges in intelligent document processing (IDP) software:


23 vendor web domains
18 funding announcements
59 social media profiles
55 profiles on review platforms
21 search engine queries

Intelligent Document Processing Leaders

According to the weighted combination of 4 metrics

NanoNets logo
Ephesoft logo
Rossum logo
Grooper logo
Kofax TotalAgility logo

What are intelligent document processing
customer satisfaction leaders?

Taking into account the latest metrics outlined below, these are the current intelligent document processing customer satisfaction leaders:

NanoNets logo
Ephesoft logo
Rossum logo
Grooper logo
Kofax TotalAgility logo

Which intelligent document processing solution provides the most customer satisfaction?

AIMultiple uses product and service reviews from multiple review platforms in determining customer satisfaction.

While deciding a product's level of customer satisfaction, AIMultiple takes into account its number of reviews, how reviewers rate it and the recency of reviews.

  • Number of reviews is important because it is easier to get a small number of high ratings than a high number of them.
  • Recency is important as products are always evolving.
  • Reviews older than 5 years are not taken into consideration
  • older than 12 months have reduced impact in average ratings in line with their date of publishing.

What are intelligent document processing
market leaders?

Taking into account the latest metrics outlined below, these are the current intelligent document processing market leaders:

NanoNets logo
Ephesoft logo
Rossum logo
Grooper logo
Kofax TotalAgility logo

Which one has collected the most reviews?

AIMultiple uses multiple datapoints in identifying market leaders:

  • Product line revenue (when available)
  • Number of reviews
  • Number of case studies
  • Number and experience of employees
  • Social media presence and engagement
Out of these, number of reviews information is available for all products and is summarized in the graph:

Ephesoft
Rossum
NanoNets
Kofax TotalAgility
Grooper

What are the most mature intelligent document processing (IDP) software?

Which one has the most employees?

EdgeVerve Systems logo
UST Global logo
Datamatics logo
Kofax logo
ABBYY logo

Which intelligent document processing companies have the most employees?

159 employees work for a typical company in this solution category which is 136 more than the number of employees for a typical company in the average solution category.

In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 23 companies with >10 employees are offering intelligent document processing (idp) software. Top 3 products are developed by companies with a total of 300k employees. The largest company in this domain is EdgeVerve Systems with more than 300,000 employees. EdgeVerve Systems provides the intelligent document processing solution: XtractEdge

EdgeVerve Systems
UST Global
Datamatics
Kofax
ABBYY

Insights

What are the most common words describing intelligent document processing (IDP) software?

This data is collected from customer reviews for all intelligent document processing companies. The most positive word describing intelligent document processing (IDP) software is “Easy to use” that is used in 1% of the reviews. The most negative one is “Difficult” with which is used in 1% of all the intelligent document processing reviews.

What is the average customer size?

According to customer reviews, most common company size for intelligent document processing customers is 51-1,000 employees. Customers with 51-1,000 employees make up 38% of intelligent document processing customers. For an average Automation solution, customers with 51-1,000 employees make up 424% of total customers.

Customer Evaluation

These scores are the average scores collected from customer reviews for all intelligent document processing (IDP) software. Intelligent Document Processing (IDP) Software are most positively evaluated in terms of "Overall" but falls behind in "Customer Service".

Overall
Customer Service
Ease of Use
Likelihood to Recommend
Value For Money

Where are intelligent document processing vendors' HQs located?

What is the level of interest in intelligent document processing (IDP) software?

This category was searched on average for 163 times per month on search engines in 2024. This number has decreased to 0 in 2025. If we compare with other automation solutions, a typical solution was searched 1.2k times in 2024 and this decreased to 0 in 2025.

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