BPM Software

Last update: December 27, 2024

Business Process Management Software (BPMS) allows users to model and manage processes +Show More

Business Process Management Software (BPMS) allows users to model and manage processes.

BPMS is also used as the abbreviation for Business Process Management Suite.

To be categorized as BPM software/suite, a product must be able to:

  • Provide a GUI for business process and business rule modeling..
  • Store process modeling metadata
  • Simulate process outcomes with a process execution engine which includes the capability to track state changes and implement business rules .
If you’d like to learn about the ecosystem consisting of BPM Software and others, feel free to check AIMultiple Automation.
How relevant, verifiable metrics drive AIMultiple’s rankings

AIMultiple uses relevant & verifiable metrics to evaluate vendors.

Metrics are selected based on typical enterprise procurement processes ensuring that market leaders, fast-growing challengers, feature-complete solutions and cost-effective solutions are ranked highly so they can be shortlisted.
Data regarding these metrics are collected from public sources as outlined in the “What are AIMultiple’s data sources?” section of this page.


There are 2 ways in which vendor metrics are processed to help prioritization:
1- Vendors are grouped within 4 metrics (customer satisfaction, market presence, growth and features) according to their performance in that metric.
2- Vendors that perform high in these metrics are ranked higher in the list.


The data used in each vendor’s ranking can be accessed by expanding the vendor’s row in the below list.
This page includes links to AIMultiple’s sponsors. Sponsored links are included in “Visit Website” buttons and ranked at the top of the list when results are sorted by “Sponsored”. Sponsors have no say over the ranking which is based on market data. Organic ranking can be seen by sorting by “AIMultiple” or other sorting approaches. For more on how AIMultiple works, please see the ethical standards that we follow and how we fund our research.

Products Position Customer satisfaction
Process Street logo

Process Street

Challenger
Satisfactory
Simple workflow software for businesses. Create recurring checklists, workflows and standard operating procedures in seconds.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.45 / 5 based on ~1000 reviews
Market presence
Company's number of employees
50-100 employees
Company's social media followers
30k-40k followers
Total funding
$10-50m
# of funding rounds
5
Latest funding date
February 27, 2020
Last funding amount
$10-50m
Company
Type of company
private
Founding year
2014
UiPath RPA logo

UiPath RPA

Leader
Satisfactory
UiPath provides a Robotic Process Automation (RPA) software platform to help organizations automate business processes.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.60 / 5 based on 6k reviews
Market presence
Number of case studies
100-200 case studies
Company's number of employees
4k-5k employees
Company's social media followers
100k-1m followers
Total funding
$1-5bn
# of funding rounds
11
Latest funding date
March 4, 2023
Company
Type of company
public
Founding year
2005
Smartsheet logo

Smartsheet

Leader
Satisfactory
Smartsheet is a modern work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale — all on one real-time, centralized platform, accessible from anywhere, on any device. Over 90% of Fortune 100 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.31 / 5 based on 10k reviews
Market presence
Number of case studies
100-200 case studies
Company's number of employees
1k-2k employees
Company's social media followers
50k-100k followers
Automation Anywhere logo

Automation Anywhere

Leader
Satisfactory
The Automation Anywhere end-to-end cognitive platform helps you automate business process. Automation Anywhere RPA + AI boosts productivity, lowers costs and empowers human workers. Minimize human error. Reduce time-to-market. Enterprise best choice. Go live in 2 weeks
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.40 / 5 based on 5k reviews
Market presence
Number of case studies
100-200 case studies
Company's number of employees
2k-3k employees
Company's social media followers
100k-1m followers
Total funding
$1-5bn
# of funding rounds
8
Latest funding date
October 3, 2022
Last funding amount
$100-250m
Company
Type of company
private
Founding year
2003
Wrike logo

Wrike

Leader
Satisfactory
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. With unmatched power, versatility, and intuitiveness, Wrike is the only work management solution an organization will ever need to scale, optimize, and move fast in a competitive world. More than 20,000 happy customers power their future and come together in Wrike, including Estée Lauder, Hootsuite, Nielsen, Ogilvy, Siemens, and Tiffany & Co. For more information, visit www.wrike.com.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.19 / 5 based on 6k reviews
Market presence
Number of case studies
100-200 case studies
Company's number of employees
1k-2k employees
Company's social media followers
50k-100k followers
Total funding
$10-50m
# of funding rounds
3
Latest funding date
May 6, 2015
Last funding amount
$10-50m
Company
Type of company
private
Founding year
2006
Aha! logo

Aha!

Leader
Satisfactory
Aha! helps companies build lovable software. We provide the world's #1 product development tools — Aha! Roadmaps, Aha! Ideas, Aha! Notebooks, and Aha! Develop — which are used by more than 700,000 builders. Product teams rely on our expertise, guided templates, and training programs via Aha! Academy to be their best. We are proud to be a very different type of high-growth SaaS company. The business is self-funded, profitable, and 100 percent remote. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement, and have given over $1M to people in need through Aha! Cares. Learn more at www.aha.io.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.35 / 5 based on ~800 reviews
Market presence
Number of case studies
100-200 case studies
Company's number of employees
200-300 employees
Company's social media followers
100k-1m followers
Company
Type of company
private
Founding year
2013
Quick Base logo

Quick Base

Challenger
Satisfactory
Quickbase offers a no-code platform to assign tasks, automate workflows, and generate insightful reports.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.50 / 5 based on 1k reviews
Market presence
Company's number of employees
400-1k employees
Company's social media followers
20k-30k followers
Ninox logo

Ninox

Challenger
Satisfactory
Create apps that match your workflow. The tools we use everyday at work should fit like a tailor-made shirt - no itching, no scratching. Ninox lets you integrate everything you need - applications from different departments to streamline your operations - e.g. CRM, Sales, ERP, Projects, HR & Administration. The Ninox application is available for web, iPhone, iPad, Mac and Android and can be used for free without a subscription.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.70 / 5 based on ~500 reviews
Market presence
Number of case studies
40-50 case studies
Company's number of employees
50-100 employees
Company's social media followers
5k-10k followers
Anaplan logo

Anaplan

Challenger
Satisfactory
Anaplan's connected planning platform enables organizations to accelerate decision making by connecting data, people, and plans across the business.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.53 / 5 based on ~600 reviews
Market presence
Number of case studies
100-200 case studies
Company's number of employees
2k-3k employees
Company's social media followers
100k-1m followers
Total funding
$250-500m
# of funding rounds
9
Latest funding date
January 1, 2018
Company
Type of company
public
Founding year
2006
Scoro logo

Scoro

Challenger
Satisfactory
Scoro is an end-to-end business management software solution for professional and creative services that helps to streamline work and eliminate routine tasks.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.55 / 5 based on ~600 reviews
Market presence
Number of case studies
20-30 case studies
Company's number of employees
100-200 employees
Company's social media followers
20k-30k followers
Total funding
$10-50m
# of funding rounds
4
Latest funding date
March 9, 2021
Last funding amount
$10-50m
Company
Type of company
private
Founding year
2013

“-”: AIMultiple team has not yet verified that vendor provides the specified feature. AIMultiple team focuses on feature verification for top 10 vendors.


Sources

AIMultiple uses these data sources for ranking solutions and awarding badges in BPM software:


300 vendor web domains
231 funding announcements
727 social media profiles
833 profiles on review platforms
367 search engine queries

BPM Leaders

According to the weighted combination of 4 metrics

UiPath RPA logo
Smartsheet logo
Automation Anywhere logo
Wrike logo
Aha! logo

What are BPM
customer satisfaction leaders?

Taking into account the latest metrics outlined below, these are the current BPM customer satisfaction leaders:

UiPath RPA logo
Smartsheet logo
Automation Anywhere logo
Wrike logo
Quick Base logo

Which BPM solution provides the most customer satisfaction?

AIMultiple uses product and service reviews from multiple review platforms in determining customer satisfaction.

While deciding a product's level of customer satisfaction, AIMultiple takes into account its number of reviews, how reviewers rate it and the recency of reviews.

  • Number of reviews is important because it is easier to get a small number of high ratings than a high number of them.
  • Recency is important as products are always evolving.
  • Reviews older than 5 years are not taken into consideration
  • older than 12 months have reduced impact in average ratings in line with their date of publishing.

What are BPM
market leaders?

Taking into account the latest metrics outlined below, these are the current BPM market leaders:

UiPath RPA logo
Smartsheet logo
Automation Anywhere logo
Aha! logo
Wrike logo

Which one has collected the most reviews?

AIMultiple uses multiple datapoints in identifying market leaders:

  • Product line revenue (when available)
  • Number of reviews
  • Number of case studies
  • Number and experience of employees
  • Social media presence and engagement
Out of these, number of reviews information is available for all products and is summarized in the graph:

Smartsheet
UiPath RPA
Wrike
Automation Anywhere
Bitrix24

What are the most mature BPM software?

Which one has the most employees?

EdgeVerve Systems logo
IBM logo
Dynamic Netsoft Technologies logo
DataScience logo
SAP logo

Which BPM companies have the most employees?

59 employees work for a typical company in this solution category which is 36 more than the number of employees for a typical company in the average solution category.

In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 255 companies with >10 employees are offering bpm software. Top 3 products are developed by companies with a total of 800k employees. The largest company in this domain is EdgeVerve Systems with more than 300,000 employees. EdgeVerve Systems provides the BPM solution: Infosys Nia

EdgeVerve Systems
IBM
Dynamic Netsoft Technologies
DataScience
SAP

Insights

What are the most common words describing BPM software?

This data is collected from customer reviews for all BPM companies. The most positive word describing BPM software is “Easy to use” that is used in 6% of the reviews. The most negative one is “Difficult” with which is used in 3% of all the BPM reviews.

What is the average customer size?

According to customer reviews, most common company size for BPM customers is 1,001+ employees. Customers with 1,001+ employees make up 28% of BPM customers. For an average Automation solution, customers with 1,001+ employees make up 21% of total customers.

Customer Evaluation

These scores are the average scores collected from customer reviews for all BPM software. BPM Software are most positively evaluated in terms of "Overall" but falls behind in "Likelihood to Recommend".

Overall
Customer Service
Ease of Use
Likelihood to Recommend
Value For Money

What are the benefits of BPM?

The most commonly cited benefits of BPM are:

  • Time saving
  • Increased visibility
  • Cost saving
  • Enhanced collaboration
  • Improved compliance
  • Improved data collection
  • Improved data quality
  • Improved customer experience
  • Scalability

Discover all BPM benefits

Where are BPM vendors' HQs located?

What is the level of interest in BPM software?

This category was searched on average for 1.1m times per month on search engines in 2024. This number has decreased to 0 in 2025. If we compare with other automation solutions, a typical solution was searched 1.2k times in 2024 and this decreased to 0 in 2025.

Learn more about BPM Software

Business Process Management (BPM) software is a technology solution that helps organizations design, model, execute, monitor, and optimize their business processes. It provides tools for creating visual representations of workflows, automating tasks, managing data, and ensuring that processes run efficiently and effectively.

BPM software achieves operational excellence, enhances collaboration, provides adaptability to changing business needs, and facilitates continuous improvement by allowing businesses to:

  • Identify bottlenecks
  • Monitor performance metrics
  • Generate data-driven decisions
  • Ensure compliance with regulations
  • Reduce additional costs
  • Align their processes with strategic goals and customer requirements.

No, BPM (Business Process Management) and ERP (Enterprise Resource Planning) are not the same. BPM focuses on optimizing and automating business processes, while ERP is a comprehensive software suite that integrates and manages various aspects of a company's operations, including finance, HR, inventory, and more.

While BPM can be a component within an ERP system, ERP encompasses a broader range of functions beyond process management

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