Customer Success Software
Customer success software enables businesses to see the points where customer satisfaction is low and to ensure that customers achieve the expected results. Thanks to customer success software, customer profiles are created, survey results and marketing interactions are analyzed, feedback and customer success scores are created based on historical data.
Compare Customer Success Software
AIMultiple is data driven. Evaluate 132 products based on comprehensive, transparent and objective AIMultiple scores. For any of our scores, click the icon to learn how it is calculated based on objective data.
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HubSpot Service Hub
Market Presence Metrics
Searches with brand name
These are the number of queries on search engines which include the brand name of the product. Compared to other product based solutions, Customer Success Software is less concentrated in terms of top 3 companies' share of search queries. Top 3 companies receive 52% (22% less than average) of search queries in this area.
Customer Success Software is a less concentrated than average solution category in terms of web traffic. Top 3 companies receive 49% (24% less than average solution category) of the online visitors on Customer Success Software company websites.
Top Words Describing Customer Success Software
This data is collected from customer reviews for all Customer Success Software companies. The most positive word describing Customer Success Software is "drag and drop" that is used in 11% of the reviews.