AI Sales Assistant Software

Last update: December 27, 2024

AI sales assistants, also called virtual sales assistants, support sales reps by facilitating or automating typical sales processes +Show More

AI sales assistants, also called virtual sales assistants, support sales reps by facilitating or automating typical sales processes. Generally, there are 2 types of AI sales assistants:

  • Assistants focused on internal sales related processes: For example, most sales assistants feature a conversational interface that allows sales reps to ask questions in natural language about leads and sales analytics
  • Salesbots: Sales focused chatbots that automate customer outreach and qualify leads

To be categorized as an AI Sales Assistant, a product must qualify leads or automate/facilitate internal sales processes

If you’d like to learn about the ecosystem consisting of AI Sales Assistant Software and others, feel free to check AIMultiple Sales.
How relevant, verifiable metrics drive AIMultiple’s rankings

AIMultiple uses relevant & verifiable metrics to evaluate vendors.

Metrics are selected based on typical enterprise procurement processes ensuring that market leaders, fast-growing challengers, feature-complete solutions and cost-effective solutions are ranked highly so they can be shortlisted.
Data regarding these metrics are collected from public sources as outlined in the “What are AIMultiple’s data sources?” section of this page.


There are 2 ways in which vendor metrics are processed to help prioritization:
1- Vendors are grouped within 4 metrics (customer satisfaction, market presence, growth and features) according to their performance in that metric.
2- Vendors that perform high in these metrics are ranked higher in the list.


The data used in each vendor’s ranking can be accessed by expanding the vendor’s row in the below list.
This page includes links to AIMultiple’s sponsors. Sponsored links are included in “Visit Website” buttons and ranked at the top of the list when results are sorted by “Sponsored”. Sponsors have no say over the ranking which is based on market data. Organic ranking can be seen by sorting by “AIMultiple” or other sorting approaches. For more on how AIMultiple works, please see the ethical standards that we follow and how we fund our research.

Products Position Customer satisfaction
Dooly logo

Dooly

Leader
Satisfactory
Close deals faster with sales enablement software that adapts to what your customers say.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.73 / 5 based on ~900 reviews
Market presence
Number of case studies
10-20 case studies
Company's number of employees
10-20 employees
Company's social media followers
30k-40k followers
Total funding
$100-250m
# of funding rounds
6
Latest funding date
May 20, 2021
Last funding amount
$50-100m
Company
Type of company
private
Founding year
2016
Qualified logo

Qualified

Leader
Satisfactory
Meet Instantly with Qualified Prospects the Moment They Land on Your Website. Real-Time Website Analytics for Sales.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.83 / 5 based on ~800 reviews
Market presence
Number of case studies
10-20 case studies
Company's number of employees
200-300 employees
Company's social media followers
10k-20k followers
Total funding
$100-250m
# of funding rounds
4
Latest funding date
April 26, 2022
Last funding amount
$50-100m
Company
Type of company
private
Founding year
2018
People.ai logo

People.ai

Leader
Satisfactory
People.ai automates manual data entry, increases sales productivity, and provides actionable intelligence across all your management tools.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.57 / 5 based on ~500 reviews
Market presence
Number of case studies
5-10 case studies
Company's number of employees
200-300 employees
Company's social media followers
20k-30k followers
Total funding
$100-250m
# of funding rounds
9
Latest funding date
October 1, 2021
Company
Type of company
private
Founding year
2016
Drift logo

Drift

Leader
Satisfactory
Drift is the leading conversational marketing platform.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.30 / 5 based on 1k reviews
Market presence
Number of case studies
50-100 case studies
Company's number of employees
300-400 employees
Company's social media followers
100k-1m followers
Total funding
$100-250m
# of funding rounds
5
Latest funding date
May 1, 2019
Company
Type of company
private
Founding year
2015
Zoho SalesIQ logo

Zoho SalesIQ

Leader
Satisfactory
Zoho SalesIQ is a comprehensive live chat and analytics solution, driven by artificial intelligence, designed to enhance businesses’ interactions with their customers. The platform offers no-code AI chatbots that can be created and implemented in various channels easily.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.42 / 5 based on ~400 reviews
Market presence
Company's number of employees
20k-30k employees
Company's social media followers
1m-2m followers
Veloxy Mobile logo

Veloxy Mobile

Challenger
Satisfactory
Veloxy sales enablement and predictive forecasting for Salesforce CRM, makes it easy for sales teams to keep their pipeline current
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.70 / 5 based on ~200 reviews
Market presence
Company's number of employees
5-10 employees
Company's social media followers
1k-2k followers
Company
Type of company
private
Founding year
2015
amplemarket logo

amplemarket

Challenger
Satisfactory
Amplemarket is a virtual sales assistant powered by AI.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.62 / 5 based on ~200 reviews
Market presence
Number of case studies
5-10 case studies
Company's number of employees
50-100 employees
Company's social media followers
10k-20k followers
Total funding
$10-50m
# of funding rounds
3
Latest funding date
April 6, 2022
Last funding amount
$10-50m
Company
Type of company
private
Founding year
2018
Troops logo

Troops

Challenger
Satisfactory
Troops makes sales a team sport -empowering people, automating workflows, and supercharging sales performance.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.50 / 5 based on ~300 reviews
Market presence
Number of case studies
5-10 case studies
Company's number of employees
10-20 employees
Company's social media followers
5k-10k followers
Total funding
$10-50m
# of funding rounds
4
Latest funding date
October 1, 2020
Company
Type of company
private
Founding year
2015
Conversica logo

Conversica

Challenger
Satisfactory
Improve Customer Experience throughout Their Lifecycle.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.47 / 5 based on ~300 reviews
Market presence
Number of case studies
50-100 case studies
Company's number of employees
100-200 employees
Company's social media followers
30k-40k followers
Total funding
$100-250m
# of funding rounds
7
Latest funding date
April 5, 2022
Last funding amount
$10-50m
Company
Type of company
private
Founding year
2007
Exceed.ai logo

Exceed.ai

Niche Player
Satisfactory
Engage, nurture, qualify leads and book meetings with AI-powered two-way conversations.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.75 / 5 based on ~100 reviews
Market presence
Number of case studies
5-10 case studies
Company's number of employees
10-20 employees
Company's social media followers
2k-3k followers
Total funding
$5-10m
# of funding rounds
3
Latest funding date
December 8, 2020
Last funding amount
$1-5m
Company
Type of company
private
Founding year
2016

“-”: AIMultiple team has not yet verified that vendor provides the specified feature. AIMultiple team focuses on feature verification for top 10 vendors.


Sources

AIMultiple uses these data sources for ranking solutions and awarding badges in AI sales assistant software:


33 vendor web domains
24 funding announcements
82 social media profiles
90 profiles on review platforms
35 search engine queries

AI Sales Assistant Leaders

According to the weighted combination of 4 metrics

Dooly logo
Qualified logo
People.ai logo
Drift logo
Zoho SalesIQ logo

What are AI sales assistant
customer satisfaction leaders?

Taking into account the latest metrics outlined below, these are the current AI sales assistant customer satisfaction leaders:

Qualified logo
Dooly logo
Drift logo
People.ai logo
Veloxy Mobile logo

Which AI sales assistant solution provides the most customer satisfaction?

AIMultiple uses product and service reviews from multiple review platforms in determining customer satisfaction.

While deciding a product's level of customer satisfaction, AIMultiple takes into account its number of reviews, how reviewers rate it and the recency of reviews.

  • Number of reviews is important because it is easier to get a small number of high ratings than a high number of them.
  • Recency is important as products are always evolving.
  • Reviews older than 5 years are not taken into consideration
  • older than 12 months have reduced impact in average ratings in line with their date of publishing.

What are AI sales assistant
market leaders?

Taking into account the latest metrics outlined below, these are the current AI sales assistant market leaders:

Dooly logo
Qualified logo
People.ai logo
Drift logo
Zoho SalesIQ logo

Which one has collected the most reviews?

AIMultiple uses multiple datapoints in identifying market leaders:

  • Product line revenue (when available)
  • Number of reviews
  • Number of case studies
  • Number and experience of employees
  • Social media presence and engagement
Out of these, number of reviews information is available for all products and is summarized in the graph:

Drift
Dooly
Qualified
People.ai
Zoho SalesIQ

What are the most mature AI sales assistant software?

Which one has the most employees?

Zoho Corporation Pvt. Ltd. logo
TopOPPS logo
Sidetrade logo
Drift logo
People.ai logo

Which AI sales assistant companies have the most employees?

28 employees work for a typical company in this solution category which is 5 more than the number of employees for a typical company in the average solution category.

In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 25 companies with >10 employees are offering ai sales assistant software. Top 3 products are developed by companies with a total of 20k employees. The largest company in this domain is Zoho Corporation Pvt. Ltd. with more than 20,000 employees. Zoho Corporation Pvt. Ltd. provides the AI sales assistant solution: Zoho Zia

Zoho Corporation Pvt. Ltd.
TopOPPS
Sidetrade
Drift
People.ai

Insights

What are the most common words describing AI sales assistant software?

This data is collected from customer reviews for all AI sales assistant companies. The most positive word describing AI sales assistant software is “Easy to use” that is used in 8% of the reviews. The most negative one is “Difficult” with which is used in 3% of all the AI sales assistant reviews.

What is the average customer size?

According to customer reviews, most common company size for AI sales assistant customers is 51-1,000 employees. Customers with 51-1,000 employees make up 49% of AI sales assistant customers. For an average Sales solution, customers with 51-1,000 employees make up 37% of total customers.

Customer Evaluation

These scores are the average scores collected from customer reviews for all AI sales assistant software. AI Sales Assistant Software are most positively evaluated in terms of "Overall" but falls behind in "Likelihood to Recommend".

Overall
Customer Service
Ease of Use
Likelihood to Recommend
Value For Money

Where are AI sales assistant vendors' HQs located?

What is the level of interest in AI sales assistant software?

This category was searched on average for 95 times per month on search engines in 2024. This number has decreased to 0 in 2025. If we compare with other sales solutions, a typical solution was searched 732 times in 2024 and this decreased to 0 in 2025.