9 Benefits of Intelligent Automation in 2025 based on 105 case studies

AIMultiple's analysis of Intelligent Automation benefits in 105 case studies reveals:

22% of Intelligent Automation case studies highlight 2 or more Intelligent Automation benefits.
There are 9 benefits of Intelligent Automation.
The most common Intelligent Automation benefit is Cost saving which is mentioned in 36% of case studies.

What are most common benefits of Intelligent Automation?

These benefits are the most mentioned Intelligent Automation benefits in case studies:

Cost saving
Time saving
Improved compliance
Faster responses to customers
Improved data quality
Increased security
Reduced rework
Improved data collection
Downtime reduction

Cost saving

These case studies demonstrate how 115 businesses leveraged Intelligent Automation to achieve Cost saving.

Click for more on Intelligent Automation case studies.

Vendor	Company	Summary
	One of Canada’s Biggest Three Telecom Companies	One of Canada’s biggest three telecom companies implemented Automation Anywhere's RPA solution to automate various processes in their finance department. The company saved CAD 637,000 annually and achieved significant time savings. They automated tasks such as payroll reports, credit card payment clearing, SAP payment identification and reporting, data extraction, and accounts reconciliation. With 62 bots in production, the company plans to continue expanding automation across different departments.
	Terreal	Terreal, a European key player in clay building materials, leveraged Automation Anywhere's RPA solution to automate their pallet inventory tracking and integrate health insurance accounting with bank statements. The automation resulted in increased accuracy, efficiency, and saved 730 hours per year. Terreal plans to expand RPA implementation to other departments and company locations, recognizing the benefits of automation.
	Sumitomo Mitsui Financial Group, Inc. (SMFG) and Sumitomo Mitsui Banking Corporation (SMBC)	Sumitomo Mitsui Financial Group, Inc. (SMFG) and Sumitomo Mitsui Banking Corporation (SMBC) implemented UiPath RPA solution to increase productivity and efficiency. They achieved over 400,000 hours of annualized savings across 200 operations, with projected cost reductions of $450 million by 2020. The implementation covered various areas including compliance, information gathering, branch operations, and routine processes. The initiative involved collaboration with Accenture Japan, EY, Deloitte, IBM Japan, and PWC, and aimed to improve workstyle reform and optimize workforce assignment.
	UiPath	Trelleborg Municipality in Sweden implemented UiPath RPA solution in collaboration with Valcon. The automation led to significant time savings and cost reductions in various departments, such as Social Services and Labor Market. Citizens also benefited from increased participation in labor market initiatives and improved services. The implementation allowed employees to focus on value-added services, resulting in a decrease in administrative costs. The case study does not mention the creation year.
	A LEADING GLOBAL INVESTMENT BANK	High automation efficiency achieved in trade settlement process for a leading global investment bank using UiPath RPA solution. The average handling time (AHT) to process trades reduced from 40 minutes to 3 minutes, resulting in significant cost and time savings.
	GLOBAL PROFESSIONAL SERVICES AND AUDIT COMPANY	The Global Professional Services and Audit Company automated their global finance audit delivery process using UiPath RPA solution. The solution standardized the business process logic and used cognitive natural language processing to validate data. With 45% of the audit process automated, the company saved 54,000 hours of work annually and achieved up to 85% accuracy improvement compared to the previous solution.
	GLOBAL MANUFACTURING COMPANY	The global manufacturing company implemented UiPath RPA solution to automate their vendor management process. The solution streamlined the validation process, resulting in a 100% reduction in manual errors and rework time. This led to instant quality improvements in data processing and operational performance.
	Reinsurance Company	The Reinsurance Company automated the underwriting and new business financial transactions process using UiPath RPA. By automatically extracting data from bank statements and comparing it with the accounting system, the company achieved 100% processing accuracy, reduced turnaround time by 80%, and saved ¼ FTES from the process.
	Genpact	Genpact partnered with Automation Anywhere to automate F&A processes for a trucking and logistics company. By utilizing the legacy system and implementing robotic process automation, they were able to reduce errors, increase productivity, and track trends in usage patterns and contract violations. The solution resulted in a 30% improvement in productivity, a 25% increase in transaction speed, and a reduction in errors to zero.
	Juniper Networks	Juniper Networks, a technology pioneer in the networking industry, implemented Automation Anywhere's Digital Workforce Platform to automate the billing portal process for its six largest customers. By automating invoice submissions, Juniper achieved a reduction in process cycle time, improved cash collection, and a reduction in manual labor. The company now has a digital workforce of software robots working 24/7, allowing employees to focus on more challenging tasks.

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Time saving

These case studies demonstrate Time saving.

Vendor	Company	Summary
	A LEADING US HEALTHCARE SERVICE PROVIDER	A leading US healthcare service provider automated their reporting and compliance process using UiPath RPA solution. By eliminating manual work, they achieved 100% accuracy rate and 100% FTE savings, improving operational quality and reducing processing time.
	Automation Anywhere	The University of Melbourne used Automation Anywhere's RPA solution to automate the processing and payments of emergency financial aid for thousands of students during the COVID-19 pandemic. By implementing RPA, the university was able to expedite the grant application process, approve over 4,000 grants, and save 4,500 hours in processing time. The bots developed by Automation Anywhere enabled faster payments, reduced rework, and improved efficiency for the Scholarship and Bursaries team.
	Health Fidelity	Health Fidelity, a healthcare company based in the United States, used UiPath RPA solution to extract over 1.2 million records for its clients in a HIPAA-compliant manner. This helped them overcome internal bottlenecks and delays, improve efficiency, and ensure compliance with HIPAA regulations.
	ATN International	ATN International, a telecommunications company based in Guyana, used UiPath RPA solution to increase processing for new customer orders from 30 days to just 1 day. By automating their processes, ATN International improved customer experience, sales revenue, network engineering, and billing. They implemented four new processes in 2020 and have plans for further automation in the future. RPA proved to be effective and foundational to their technology strategy.
	Volkswagen IT Services India	Volkswagen IT Services India implemented Automation Anywhere's RPA solution to automate repetitive tasks and improve employee morale and customer satisfaction. The company successfully automated month-end reporting and data gathering processes, resulting in reduced errors and improved response times. With over 80 bots in production and more than 80 processes automated, Volkswagen IT Services India plans to expand RPA implementation across various departments and regions.

How did benefits evolve over the years?

First mention of Cost saving was in 2013
Most benefits have been mentioned in 2020

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