Enterprise Monitoring Tools
Enterprise monitoring software is used to track an enterprise's IT infrastructure (e.g. databases, networks, applications) from a centralized point. +Show More
| Products | Position | Customer satisfaction | |||
|---|---|---|---|---|---|
PRTG Network Monitor |
Challenger
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Satisfactory
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PRTG Network Monitor is a real-time unified infrastructure monitoring solution that enables IT Pros to locate problems throughout thier entire network and resolve them before they escalate and become business critical. PRTG monitors all systems, devices, traffic and applications of your IT infrastructure using these technologies: SNMP: ready to use and custom options WMI and Windows Performance Counters SSH: for Linux/Unix and MacOS systems Flows and Packet Sniffing HTTP requests REST APIs returning XML or JSON Ping, SQL and many more Over 300,000 sysadmins at both SMB's and large enterprises, use PRTG Network Monitor to make their networks faster, more responsive, and more reliable.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
300-400 employees
Company's social media followers
10k-20k followers
# of funding rounds
1
Latest funding date
May 23, 2024
Company
Type of company
private
Founding year
1997
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Dynatrace |
Leader
|
Satisfactory
|
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Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Number of case studies
50-100 case studies
Company's number of employees
5k-10k employees
Company's social media followers
100k-1m followers
Total funding
$10-50m
# of funding rounds
4
Latest funding date
March 23, 2023
Company
Type of company
public
Founding year
2005
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Datadog |
Leader
|
Satisfactory
|
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Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Number of case studies
40-50 case studies
Company's number of employees
5k-10k employees
Company's social media followers
100k-1m followers
Total funding
$100-250m
# of funding rounds
8
Latest funding date
May 28, 2020
Company
Type of company
public
Founding year
2010
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Splunk Enterprise |
Leader
|
Satisfactory
|
|
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Find out what is happening in your business and take meaningful action quickly with Splunk Enterprise. Automate the collection, indexing and alerting of machine data that's critical to your operations. Uncover the actionable insights from all your data — no matter the source or format. Leverage artificial intelligence and machine learning for predictive and proactive business decisions.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
5k-10k employees
Company's social media followers
100k-1m followers
Total funding
$1-5bn
# of funding rounds
8
Latest funding date
October 16, 2022
Company
Type of company
public
Founding year
2003
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LogicMonitor |
Leader
|
Satisfactory
|
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Number of case studies
50-100 case studies
Company's number of employees
1k-2k employees
Company's social media followers
50k-100k followers
Total funding
$100-250m
# of funding rounds
6
Latest funding date
December 15, 2021
Company
Type of company
private
Founding year
2007
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Zabbix |
Leader
|
Satisfactory
|
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Number of case studies
20-30 case studies
Company's number of employees
100-200 employees
Company's social media followers
50k-100k followers
Company
Type of company
private
Founding year
2005
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LogDNA |
Challenger
|
Satisfactory
|
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Mezmo, formerly LogDNA, is an observability platform to manage and take action on your data. Launched in Y Combinator’s Winter 2015 cohort, the company fuels massive productivity gains for modern engineering teams at hyper-growth startups and Fortune 500 companies, including Asics, Better.com, Sysdig, and 6 River Systems. Mezmo is the sole logging provider for IBM Cloud, where they’ve partnered to drive innovation in observability at hyper-scale since 2018. The company has been recognized as one of Forbes’ Cloud 100 Rising Stars, Gartner’s Top 25 Enterprise Software Startups to Watch, CRN’s 10 Hottest Cloud Startups, and Fortune’s Best Small and Medium Workplaces, and it received the IBM Cloud Embed Excellence Award.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
100-200 employees
Company's social media followers
10k-20k followers
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FusionReactor |
Challenger
|
Satisfactory
|
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
30-40 employees
Company's social media followers
5k-10k followers
Company
Type of company
private
Founding year
1998
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Nagios XI |
Challenger
|
Satisfactory
|
|
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
50-100 employees
Company's social media followers
10k-20k followers
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Sematext Cloud |
Challenger
|
Satisfactory
|
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
20-30 employees
Company's social media followers
5k-10k followers
Company
Type of company
private
Founding year
2007
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“-”: AIMultiple team has not yet verified that vendor provides the specified feature. AIMultiple team focuses on feature verification for top 10 vendors.
Sources
AIMultiple uses these data sources for ranking solutions and awarding badges in enterprise monitoring tools:
Enterprise Monitoring Leaders
According to the weighted combination of 4 metrics
What are enterprise monitoring
customer satisfaction leaders?
Taking into account the latest metrics outlined below, these are the current enterprise monitoring customer satisfaction leaders:
Which enterprise monitoring solution provides the most customer satisfaction?
AIMultiple uses product and service reviews from multiple review platforms in determining customer satisfaction.
While deciding a product's level of customer satisfaction, AIMultiple takes into account its number of reviews, how reviewers rate it and the recency of reviews.
- Number of reviews is important because it is easier to get a small number of high ratings than a high number of them.
- Recency is important as products are always evolving.
- Reviews older than 5 years are not taken into consideration
- older than 12 months have reduced impact in average ratings in line with their date of publishing.
What are enterprise monitoring
market leaders?
Taking into account the latest metrics outlined below, these are the current enterprise monitoring market leaders:
Which one has collected the most reviews?
AIMultiple uses multiple datapoints in identifying market leaders:
- Product line revenue (when available)
- Number of reviews
- Number of case studies
- Number and experience of employees
- Social media presence and engagement
What are the most mature enterprise monitoring tools?
Which one has the most employees?
Which enterprise monitoring companies have the most employees?
138 employees work for a typical company in this solution category which is 115 more than the number of employees for a typical company in the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 21 companies with >10 employees are offering enterprise monitoring tools. Top 3 products are developed by companies with a total of 40k employees. The largest company in this domain is VMware with more than 10,000 employees. VMware provides the enterprise monitoring solution: Wavefront
Insights
What are the most common words describing enterprise monitoring tools?
This data is collected from customer reviews for all enterprise monitoring companies. The most positive word describing enterprise monitoring tools is “Easy to use” that is used in 7% of the reviews. The most negative one is “Difficult” with which is used in 5% of all the enterprise monitoring reviews.
What is the average customer size?
According to customer reviews, most common company size for enterprise monitoring customers is 51-1,000 employees. Customers with 51-1,000 employees make up 42% of enterprise monitoring customers. For an average IT/Tech solution, customers with 51-1,000 employees make up 18% of total customers.
Customer Evaluation
These scores are the average scores collected from customer reviews for all enterprise monitoring tools. Enterprise Monitoring Tools are most positively evaluated in terms of "Overall" but falls behind in "Ease of Use".
Where are enterprise monitoring vendors' HQs located?
Trends
What is the level of interest in enterprise monitoring tools?
This category was searched on average for 132 times per month on search engines in 2024. This number has decreased to 0 in 2025. If we compare with other it/tech solutions, a typical solution was searched 1.1k times in 2024 and this decreased to 0 in 2025.