MSP (Managed Services Provider) Dashboard
MSP (Managed Services Provider) dashboard allows MSPs to monitor, manage and report on the services they provide to their clients. +Show More
| Products | Position | Customer satisfaction | |||
|---|---|---|---|---|---|
NinjaOne |
Leader
|
Satisfactory
|
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NinjaOne is the Unified IT Management platform that simplifies the way IT teams work through workflow and device management unification. Our platform includes device management, patch management, software management, task automation, remote access, backup, ticketing, and documentation all into a single-pane-of-glass. 10,000 IT teams and MSPs around the world leverage NinjaOne to manage their IT estate. NinjaOne is consistently ranked #1 for its world class customer support and has been recognized as the best rated software in its category on G2 and Gartner Digital Markets for the past 6 years.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
1k-2k employees
Company's social media followers
20k-30k followers
Total funding
$250-500m
# of funding rounds
2
Latest funding date
February 6, 2024
Last funding amount
$100-250m
Company
Type of company
private
Founding year
2013
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N-able N-central |
Leader
|
Satisfactory
|
|
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Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility and efficiency you need to monitor more, provide great customer service, and scale your business. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business N-central is designed to help you run your managed services business or internal IT department more efficiently, so you can focus on scaling operations.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
1k-2k employees
Company's social media followers
40k-50k followers
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BrightGauge |
Leader
|
Satisfactory
|
|
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|
Eliminate data silos with BrightGauge's intuitive real-time dashboards.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Number of case studies
20-30 case studies
Company's number of employees
5-10 employees
Company's social media followers
4k-5k followers
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Mist Systems |
Leader
|
N/A
|
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Mist delivers unprecedented scale and agility, and offers groundbreaking subscription services for Wi-Fi assurance, AI-driven assistance, user engagement, and asset visibility. Mist has an inline AI engine for unprecedented insight and automation. And enterprise-grade Access Points combine Wi-Fi, BLE and IoT for amazing wireless experiences in a cost effective manner.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfactionMarket presence
Company's number of employees
10k-20k employees
Company's social media followers
100k-1m followers
Total funding
$100-250m
# of funding rounds
4
Latest funding date
January 28, 2018
Last funding amount
$10-50m
Company
Type of company
private
Founding year
2014
|
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ManageEngine |
Leader
|
N/A
|
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfactionMarket presence
Company's number of employees
300-400 employees
Company's social media followers
40k-50k followers
Company
Type of company
private
Founding year
1996
|
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MSPbots |
Challenger
|
N/A
|
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfactionMarket presence
Company's number of employees
50-100 employees
Company's social media followers
5k-10k followers
Total funding
$5-10m
# of funding rounds
1
Latest funding date
July 27, 2023
Last funding amount
$5-10m
Company
Type of company
private
Founding year
2019
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“-”: AIMultiple team has not yet verified that vendor provides the specified feature. AIMultiple team focuses on feature verification for top 10 vendors.
Sources
AIMultiple uses these data sources for ranking solutions and awarding badges in MSP (managed services provider) dashboard:
MSP Leaders
According to the weighted combination of 4 metrics
What are MSP
customer satisfaction leaders?
Taking into account the latest metrics outlined below, these are the current MSP customer satisfaction leaders:
Which MSP solution provides the most customer satisfaction?
AIMultiple uses product and service reviews from multiple review platforms in determining customer satisfaction.
While deciding a product's level of customer satisfaction, AIMultiple takes into account its number of reviews, how reviewers rate it and the recency of reviews.
- Number of reviews is important because it is easier to get a small number of high ratings than a high number of them.
- Recency is important as products are always evolving.
- Reviews older than 5 years are not taken into consideration
- older than 12 months have reduced impact in average ratings in line with their date of publishing.
What are MSP
market leaders?
Taking into account the latest metrics outlined below, these are the current MSP market leaders:
Which one has collected the most reviews?
AIMultiple uses multiple datapoints in identifying market leaders:
- Product line revenue (when available)
- Number of reviews
- Number of case studies
- Number and experience of employees
- Social media presence and engagement
What are the most mature MSP (managed services provider) dashboard?
Which one has the most employees?
Which MSP companies have the most employees?
1,219 employees work for a typical company in this solution category which is 1,196 more than the number of employees for a typical company in the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 5 companies with >10 employees are offering msp (managed services provider) dashboard. Top 3 products are developed by companies with a total of 10k employees. The largest company in this domain is Juniper Networks with more than 10,000 employees. Juniper Networks provides the MSP solution: Mist Systems
Insights
What are the most common words describing MSP (managed services provider) dashboard?
This data is collected from customer reviews for all MSP companies.
What is the average customer size?
According to customer reviews, most common company size for MSP customers is 1-50 Employees. Customers with 1-50 Employees make up 56% of MSP customers. For an average IT/Tech solution, customers with 1-50 Employees make up 23% of total customers.
Customer Evaluation
These scores are the average scores collected from customer reviews for all MSP (managed services provider) dashboard. MSP (Managed Services Provider) Dashboard are most positively evaluated in terms of "Overall" but falls behind in "Value For Money".
Where are MSP vendors' HQs located?
Trends
What is the level of interest in MSP (managed services provider) dashboard?
This category was searched on average for 126 times per month on search engines in 2024. This number has decreased to 0 in 2025. If we compare with other it/tech solutions, a typical solution was searched 1.1k times in 2024 and this decreased to 0 in 2025.