Transactional Email Provider

Transactional email provider / software helps enterprises create and monitor personalized emails such as membership renewal notices and email receipts. Transactional email software integrates with additional types of software, such as CRM, email marketing and e-commerce products. A transactional email software provides:

  • automated email response tools
  • automated email sending
  • optimizing delivery time of messages to increase the share of messages that arrive in inbox
  • customized or personalized emails= sending
Popularity
Satisfaction
Maturity
Pricing
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Compare Transactional Email Providers
Results: 44

AIMultiple is data driven. Evaluate 44 products based on comprehensive, transparent and objective AIMultiple scores. For any of our scores, click the icon to learn how it is calculated based on objective data.

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68.7348153837321
83.65375909829831
36.48648601060748
100
0.0511049723756906
53.81587166916589
top5 , top10
top5 , top10
4star
SendinBlue
4.46
100%
100%
100%
= 1 review
= 20 employees
= 100,000 visitors

62.53673275669027
73.63001888865492
81.5315313376549
81.8422493206836
0.03066298342541436
51.44344662472562
top5 , top10
top10
5star
Mailgun
4.50
100%
100%
100%
= 1 review
= 20 employees
= 100,000 visitors

47.47172860673816
57.52681444075624
0.18017974307649684
71.87242514107179
0.1085635359116022
37.41664277272008
top5 , top10
4star
SendGrid Email API
4.10
100%
100%
15%
= 1 review
= 20 employees
= 100,000 visitors

44.83542578747838
55.078510275059685
10.810811974070614
67.4965446343586
0.0019337016574585636
34.59234129989707
top5 , top10
top10
5star
SMTP2GO
4.70
100%
11%
100%
= 1 review
= 20 employees
= 100,000 visitors

43.908463115009
53.636216247356366
1.756757385974559
66.82484690666686
0.006629834254143647
34.18070998266164
top10
top10
5star
Pepipost
4.70
100%
40%
100%
= 1 review
= 20 employees
= 100,000 visitors

43.694206231291695
53.8153879576784
3.9639621732488735
66.77273829422643
0.008011049723756906
33.573024504904986
top5 , top10
top10
5star
Elastic Email
4.50
100%
49%
100%
= 1 review
= 20 employees
= 100,000 visitors

38.80471507773385
47.25589371105612
0
59.06986713882014
0
30.353536444411585
top10
4star
Mandrill
4.10
100%
0%
0%
= 1 review
= 20 employees
= 100,000 visitors

37.469839102420266
45.52512795095633
0
56.90492513206558
0.011878453038674032
29.4145502538842
top10
4star
Customer.io
4.31
100%
72%
0%
= 1 review
= 20 employees
= 100,000 visitors

34.96660346642409
42.45825423752331
0
53.07281779690414
0
27.474952695324863
top10
4star
Mailjet
4.00
100%
0%
0%
= 1 review
= 20 employees
= 100,000 visitors

33.84284073868855
44.80355109305329
0
43.504438866316605
100
22.882130384323816
top5 , top10
4star
Amazon Simple Email Service (Amazon SES)
4.40
100%
100%
0%
= 1 review
= 20 employees
= 100,000 visitors

Market Presence Metrics

Popularity

Searches with brand name

These are the number of queries on search engines which include the brand name of the product. Compared to other product based solutions, Transactional Email Provider is more concentrated in terms of top 3 companies' share of search queries. Top 3 companies receive 76%, 5% more than the average of search queries in this area.

Web Traffic

Transactional Email Provider is a highly concentrated solution category in terms of web traffic. Top 3 companies receive 87% (14% more than average solution category) of the online visitors on transactional email provider company websites.

Satisfaction

Transactional Email Provider is highly concentrated than the average in terms of user reviews. Top 3 companies receive 61% (this is 2% for the average solution category) of the reviews in the market. Product satisfaction tends to be slightly higher for more popular transactional email provider products. Average rating for top 3 products is 4.4 vs 4.3 for average transactional email provider product review.

Maturity

Amazon Web Services (AWS)
Oracle
Alibaba Cloud
SendGrid
SparkPost

Number of Employees

24 employees work for a typical company in this category which is 28 less than the number of employees for a typical company in the average solution category.

In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 18 companies (29 less than average solution category) with >10 employees are offering transactional email provider. Top 3 products are developed by companies with a total of 501-1,000 employees. However, all of these top 3 companies have multiple products so only a portion of this workforce is actually working on these top 3 products.

Insights

Top Words Describing Transactional Email Providers

This data is collected from customer reviews for all transactional email providers companies. The most positive word describing transactional email providers is "user friendly" that is used in 9% of the reviews. The most negative one is clunky with being used in 5% of all transactional email providers the reviews.

user friendly
9%
customer support
9%
reliable
7%
clunky
5%
features
5%
customer service
2%
ease of use
1%
works well
1%
Positive
Overall
Negative

Customer Evaluation

These scores are the average scores collected from customer reviews for all Transactional Email Providers companies. Compared to median scores of all solution categories, Transactional Email Providers comes forward with Ease of Use but falls behind in Customer Service.

Customers by

Industry

According to customer reviews, top 3 industries using Transactional Email Providers solutions are Information Technology and Services, Computer Software and Marketing and Advertising. Top 3 industries consitute 29% of all customers. Top 3 industries that use any solution categories are Computer Software, Information Technology and Services and Marketing and Advertising.

Company Size

According to customer reviews, most common company size is 1-10 employees with a share of 34%. The median share this company size is 20%. The most common company size that uses any solution category is employees.

Vendors by

HQ