Infrastructure as a Service (IaaS) Providers
IaaS providers deliver scalable capabilities using cloud resources to allow business to store, manage, and process their data remotely. +Show More
| Products | Position | Customer satisfaction | |||
|---|---|---|---|---|---|
Microsoft Azure |
Leader
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Satisfactory
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Azure is one of the top 3 public cloud service providers and has on-premises, hybrid, multicloud, and edge capabilities.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
30m-40m followers
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Amazon EC2 |
Leader
|
Satisfactory
|
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AWS Elastic Compute Cloud (AWS - EC2) is a web service that provides resizable compute capacity in the cloud. It is designed to make web-scale computing easier for developers. AWS EC2۪s simple web service interface allows you to obtain and configure capacity with minimal friction. It provides you with complete control of your computing resources and lets you run on Amazon۪s proven computing environment. AWS EC2 reduces the time required to obtain and boot new server instances to minutes, allowing you to quickly scale capacity, both up and down, as your computing requirements change. AWS EC2 changes the economics of computing by allowing you to pay only for capacity that you actually use. AWS EC2 provides developers the tools to build failure resilient applications and isolate themselves from common failure scenarios.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
10m-20m followers
Company
Type of company
private
Founding year
1996
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LogicMonitor |
Leader
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Satisfactory
|
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Number of case studies
50-100 case studies
Company's number of employees
1k-2k employees
Company's social media followers
50k-100k followers
Total funding
$100-250m
# of funding rounds
6
Latest funding date
December 15, 2021
Company
Type of company
private
Founding year
2007
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DigitalOcean |
Leader
|
Satisfactory
|
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DigitalOcean offers cloud computing services to help developers, startups and small and medium-sized businesses (SMBs) rapidly build, deploy and scale applications to accelerate innovation and increase productivity and agility. You can choose from a wide array of IaaS, fully managed PaaS, Managed Databases and container based Kubernetes services to meet your needs as you grow. DigitalOcean combines the power of simplicity, community, open source, and customer support so customers can spend less time managing their infrastructure and more time building innovative applications that drive business growth.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Number of case studies
10-20 case studies
Company's number of employees
1k-2k employees
Company's social media followers
100k-1m followers
Total funding
$250-500m
# of funding rounds
21
Latest funding date
September 13, 2021
Last funding amount
$10-50m
Company
Type of company
public
Founding year
2012
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Hostwinds |
Leader
|
Satisfactory
|
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Hostwinds provides dependable cloud solutions at a competitive price. Since founded in 2010, our primary compassion has been providing the best customer service and products to worldwide hosting customers. Our professional support remains available to our customers 24/7 and boasts a 99.9999% uptime guarantee. Hostwinds customers can rest assured knowing their hosting remains in dependable hands.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
20-30 employees
Company's social media followers
5k-10k followers
Company
Type of company
private
Founding year
2010
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Google Compute Engine |
Challenger
|
Satisfactory
|
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Compute Engine is Google's infrastructure as a service (IaaS) platform for organizations to create and run cloud-based virtual machines.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
50m-60m followers
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Linode |
Challenger
|
Satisfactory
|
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Offers on-demand GPUs for image/video processing, machine learning, and scientific computing with parallel computational power.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Number of case studies
10-20 case studies
Company's number of employees
50-100 employees
Company's social media followers
100k-1m followers
Company
Type of company
private
Founding year
2003
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Azure Virtual Machines |
Challenger
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Satisfactory
|
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Azure Virtual Machines gives you the flexibility of virtualization for a wide range of computing solutions: development and testing, running applications, and extending your datacenter with support for Linux, Windows Server, SQL Server, Oracle, IBM, and SAP.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
30m-40m followers
Company
Type of company
private
Founding year
2011
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AppDynamics |
Challenger
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Satisfactory
|
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Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the observability space and simplifying the challenge of digital transformation for the world’s largest enterprises. In this era of unprecedented digital growth, the AppDynamics Business Observability Platform transforms organizations faster by providing business context deep into the technology stack, aligning teams around shared priorities, and enabling technologists to act with confidence and control. AppDynamics has been recognized by Gartner as a leader in the APM market for more than eight years and was positioned highest in ‘ability to execute’ in Gartner’s 2021 Magic Quadrant Report for APM.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Number of case studies
100-200 case studies
Company's number of employees
1k-2k employees
Company's social media followers
100k-1m followers
Total funding
$250-500m
# of funding rounds
11
Latest funding date
December 20, 2016
Company
Type of company
private
Founding year
2008
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Oracle Cloud Infrastructure Audit |
Challenger
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Satisfactory
|
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
9m-10m followers
|
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“-”: AIMultiple team has not yet verified that vendor provides the specified feature. AIMultiple team focuses on feature verification for top 10 vendors.
Sources
AIMultiple uses these data sources for ranking solutions and awarding badges in infrastructure as a service (iaas) providers:
Infrastructure as a Service Leaders
According to the weighted combination of 4 metrics
What are infrastructure as a service
customer satisfaction leaders?
Taking into account the latest metrics outlined below, these are the current infrastructure as a service customer satisfaction leaders:
Which infrastructure as a service solution provides the most customer satisfaction?
AIMultiple uses product and service reviews from multiple review platforms in determining customer satisfaction.
While deciding a product's level of customer satisfaction, AIMultiple takes into account its number of reviews, how reviewers rate it and the recency of reviews.
- Number of reviews is important because it is easier to get a small number of high ratings than a high number of them.
- Recency is important as products are always evolving.
- Reviews older than 5 years are not taken into consideration
- older than 12 months have reduced impact in average ratings in line with their date of publishing.
What are infrastructure as a service
market leaders?
Taking into account the latest metrics outlined below, these are the current infrastructure as a service market leaders:
Which one has collected the most reviews?
AIMultiple uses multiple datapoints in identifying market leaders:
- Product line revenue (when available)
- Number of reviews
- Number of case studies
- Number and experience of employees
- Social media presence and engagement
What are the most mature infrastructure as a service (iaas) providers?
Which one has the most employees?
Which infrastructure as a service companies have the most employees?
154 employees work for a typical company in this solution category which is 131 more than the number of employees for a typical company in the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 100 companies with >10 employees are offering infrastructure as a service (iaas) providers. Top 3 products are developed by companies with a total of 800k employees. The largest company in this domain is IBM with more than 300,000 employees. IBM provides the infrastructure as a service solution: IBM Cloud SAP-certified Infrastructure
Insights
What are the most common words describing infrastructure as a service (iaas) providers?
This data is collected from customer reviews for all infrastructure as a service companies. The most positive word describing infrastructure as a service (iaas) providers is “Easy to use” that is used in 6% of the reviews. The most negative one is “Difficult” with which is used in 2% of all the infrastructure as a service reviews.
What is the average customer size?
According to customer reviews, most common company size for infrastructure as a service customers is 1-50 Employees. Customers with 1-50 Employees make up 40% of infrastructure as a service customers. For an average IT/Tech solution, customers with 1-50 Employees make up 31% of total customers.
Customer Evaluation
These scores are the average scores collected from customer reviews for all infrastructure as a service (iaas) providers. Infrastructure as a Service (IaaS) Providers are most positively evaluated in terms of "Overall" but falls behind in "Ease of Use".
Where are infrastructure as a service vendors' HQs located?
Trends
What is the level of interest in infrastructure as a service (iaas) providers?
This category was searched on average for 909 times per month on search engines in 2024. This number has decreased to 0 in 2025. If we compare with other it/tech solutions, a typical solution was searched 1.1k times in 2024 and this decreased to 0 in 2025.