Retail Analytics Software

Retail analytics software help online and offline retailers make operational and financial decisions based on the insights identified in their data.

Decisions such as stock levels, markdowns are critical and complex for retailers with their high number of SKUs, diverse geographic/digital footprint and historically low margins.

These decisions are even more important today with what news media is calling the retail apocalypse. Not taking into account changing customer preferences has been the end of numerous retail brands, making these decisions even more important.

To access relevant data, retail analytics software needs to work with retail POS software and other operations software used by retailers.

To be categorized as retail analytics software, a product must be:

  • Built for and marketed to retail companies
  • Able to access data from other common retail systems
  • Auto-generate insights or allow the user to visualize and analyze the data so user can generate insights
Popularity
Satisfaction
Maturity
Pricing
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Compare Retail Analytics Software
Results: 41

AIMultiple is data driven. Evaluate 41 products based on comprehensive, transparent and objective AIMultiple scores. For any of our scores, click the icon to learn how it is calculated based on objective data.

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70.29733026082658
90.19428571428573
100
100
1.9428571428571424
50.400374807367456
top5 , top10
top5 , top10
true
4star
MicroStrategy Free trial available
4.06
100%
100%
100%
= 2 reviews
= 10 employees
= 100,000 visitors

Unleash the power of your big data with MicroStrategy data analytics and visualization tools.

56.32824332933773
69.41471286731577
24.324324482950665
83.71677909520446
0.08857142857142856
43.24177379135969
top5 , top10
4star
Monetate
4.46
100%
100%
100%
= 2 reviews
= 10 employees
= 100,000 visitors

Monetate is the world's most trusted experience optimization and 1-to-1 personalization platform.

50.77028382023157
61.349769106259664
19.59459733089896
74.23788671646221
0
40.19079853420348
top5 , top10
4star
Lightspeed Retail
4.10
100%
0%
100%
= 2 reviews
= 10 employees
= 100,000 visitors

49.196746549775455
60.56430805468329
24.324324482950665
72.63177307941385
0.26457142857142857
37.82918504486763
top5 , top10
top5 , top10
4star
Revel Systems
4.20
100%
100%
100%
= 2 reviews
= 10 employees
= 100,000 visitors

40.8362514555883
49.27490921849085
3.100943170484672
61.17616148394583
0.23885714285714288
32.397593692685746
top5 , top10
4star
Vend
4.20
100%
100%
100%
= 2 reviews
= 10 employees
= 100,000 visitors

22.451998691194618
26.8050461627618
1.418919906367884
33.32765700087055
0.010285714285714283
18.09895121962744
4star
datapine
4.00
100%
37%
65%
= 2 reviews
= 10 employees
= 100,000 visitors

21.099477233690905
25.516633350270308
19.59459733089896
29.417467021475517
0.232
16.6823211171115
top5 , top10
top5 , top10
4star
BloomReach
3.70
100%
100%
100%
= 2 reviews
= 10 employees
= 100,000 visitors

Bloomreach offers an open, java CMS and an AI-powered search and merchandising solution designed for businesses to boost conversions

20.51910459541209
24.407333714894435
0.202703682220351
30.47240061191192
0.09142857142857144
16.630875475929756
5star
Angoss KnowledgeSTUDIO
4.70
30%
100%
9%
= 2 reviews
= 10 employees
= 100,000 visitors

13.227374317420924
15.283079672856582
0.13513774453842492
19.08160023014628
0.04285714285714286
11.171668961985263
5star
NTS Retail
4.80
30%
100%
6%
= 2 reviews
= 10 employees
= 100,000 visitors

NTS Retail's commerce solution gives CSPs absolute control over their entire retail business, sales performance and omni-channel order fulfillment.

6.653224738008991
7.155235862383873
12.837839225818312
7.335886353323981
0.027428571428571427
6.151213613634107
top10
5star
Personali
5.00
10%
100%
100%
= 2 reviews
= 10 employees
= 100,000 visitors

Personalize every incentive for every customer, with just the right incentive type and level on every product.

Market Presence Metrics

Popularity

Searches with brand name

These are the number of queries on search engines which include the brand name of the product. Compared to other product based solutions, Retail Analytics Software is less concentrated in terms of top 3 companies' share of search queries. Top 3 companies receive 60%, 11% less than the average of search queries in this area.

Web Traffic

Retail Analytics Software is a less concentrated than average solution category in terms of web traffic. Top 3 companies receive 51% (22% less than average solution category) of the online visitors on retail analytics software company websites.

Satisfaction

Retail Analytics Software is highly concentrated than the average in terms of user reviews. Top 3 companies receive 89% (this is 30% for the average solution category) of the reviews in the market. Product satisfaction tends to be the same for more popular retail analytics software products. Average rating for top 3 products is 4.2 vs 4.2 for average retail analytics software product review.

Maturity

Microsoft
MicroStrategy
capillarytech
oeconnection
Revel Systems

Number of Employees

73 employees work for a typical company in this category which is 21 more than the number of employees for a typical company in the average solution category.

In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 33 companies (14 less than average solution category) with >10 employees are offering retail analytics software. Top 3 products are developed by companies with a total of 1-5k employees. However, 2 of these top 3 companies have multiple products so only a portion of this workforce is actually working on these top 3 products.

Insights

Top Words Describing Retail Analytics Software

This data is collected from customer reviews for all retail analytics software companies. The most positive word describing retail analytics software is "ease of use" that is used in 100% of the reviews. The most negative one is clunky with being used in 1% of all retail analytics software the reviews.

ease of use
100%
reliable
6%
customer support
5%
robust
2%
clunky
1%
cloud based
1%
Positive
Overall
Negative

Customer Evaluation

These scores are the average scores collected from customer reviews for all Retail Analytics Software companies. Compared to median scores of all solution categories, Retail Analytics Software comes forward with Ease of Use but falls behind in Value for Money.

Customers by

Industry

According to customer reviews, top 3 industries using Retail Analytics Software solutions are Retail, Apparel & Fashion and Sporting Goods. Top 3 industries consitute 64% of all customers. Top 3 industries that use any solution categories are Computer Software, Information Technology and Services and Marketing and Advertising.

Company Size

According to customer reviews, most common company size is 1-10 employees with a share of 41%. The median share this company size is 20%. The most common company size that uses any solution category is employees.

Vendors by

HQ

Learn More About Retail Analytics Software

What is retail analytics software?

Retail analytics software helps retailers perform analysis on data to understand retail processes by gaining insights about customer behavior, supply chain inventory management, and customer segments.

Retail software uncovers insights such as drivers of sales, stock related problems and customer behavior patterns so that organizations can improve their marketing and operational decisions.

Why is it important now?

Like other analytics approaches, retail analytics can help organizations make data-driven decisions.

To learn more about why retail analytics is important now, we recommend you to read our article on the topic.

What are the benefits of retail analytics?

Retail analytics enables organizations to track customer behavior, improve demand forecasting and target their marketing efforts leading to improved revenues and reduced costs.

To learn more about the benefits of retail analytics, check out our article.

What are common retail analytics applications?

Common applications include geo-spatial analytics for store layout optimization, automation of merchandising decisions, dynamic staffing and fraud detection. For e-commerce, retail analytics solutions can map the customer journey and help identify areas of improvement. For more, feel free to read our article on retail analytics use cases.

Purchase Guide:What are the things to consider while choosing retail analytics tools?

Is it aligned with your objectives?

The right solution depends on the metrics you want to track. If you are interested in optimizing the indoor layout of the store, you should not waste time on solutions that offer price optimization. Companies should set clear analytics goals based on their strategy and then look for the right vendor that provides these capabilities.

Can you integrate it easily when needed?

Choosing a system that can integrate with the other platforms you’re using in your business should always be an important factor in your software choice. This will allow you to expand the scope of your analytics efforts with ease.

Is it scalable?

Every day your enterprise is generating more data and eventually, you will need to analyze a larger volume of data. If your retail analytics tool scalable, it is not going to be a sustainable solution for you.

Can you access data from anywhere?

If the software is a cloud-based with a mobile-friendly interface, you can access your data from anywhere. This will bring security considerations but benefits of making it easier to reach insights is more important.

Does it have the core features of a retail analytics solution?

There include trend prediction, cross-selling and real-time benchmarking. To learn more about the basic features of retail analytics software, check out our retail analytics article.