Top 10 SaaS Backup Solutions

Many businesses operate under the misconception that their SaaS providers (like Microsoft 365 or Google Workspace) fully protect their data from all threats. While these platforms offer some level of data redundancy, they do not protect against accidental deletion, ransomware, or insider threats. SaaS backup solutions address these issues.

We analyzed the top 10 SaaS backup solutions based on platform coverage and key features such as proactive ransomware scanning and flexible storage:

Differentiating features of top 10 SaaS backup solutions

Table 1. Scope of SaaS backup solutions

Note: All vendors support backup for Microsoft 365.

Table 2. Features of SaaS backup solutions

Proactive ransomware scanning: A security feature that utilizes behavioral analysis and metadata monitoring to detect mass encryption or suspicious file activity during the backup process, preventing the synchronization of infected data.

Flexible storage: A deployment capability that allows organizations to choose between vendor-managed, public cloud (BYOS), or on-premises environments to optimize for data sovereignty, compliance, and storage costs.

SaaS backup vendor analysis

NinjaOne integrates SaaS backup directly into its unified RMM platform, creating a single solution for MSPs and IT departments. The vendor added SaaS backup through its acquisition of Dropsuite.

• Pros:
  • Ransomware scanning during backup: Scans Microsoft 365 and Google Workspace for encryption activity, alerts administrators, and blocks the source.
  • Single console: Endpoints, patching, backups, and tickets sit in one platform.
  • Three daily backups: Scheduled automatically, which caps the recovery point objective at roughly eight hours.
  • Granular recovery: Restores individual emails, files, folders, or full accounts to a chosen point in time.
  • Multi-tenant architecture: Role-based access control and per-client management for MSPs.
• Cons:
  • No Salesforce Backup: Focused exclusively on M365 and Google Workspace.

As of January 2026, MFA enforcement controls were introduced for this product.¹

Acronis bundles SaaS backup with anti-malware, anti-ransomware, and Safe Recovery scanning of backup contents before restore.

• Pros:
  • Backup plus endpoint controls: Backup, anti-malware, vulnerability assessment, and patch management are managed by a single agent.
  • Ransomware detection: Active Protection monitors process behavior for mass encryption and restores affected files from cache.
  • Flexible Storage: Choose between bundled Acronis Cloud Storage or BYOS (AWS, Azure, on-prem).
  • Multi-tenant portal: White-label branding and billing integration for MSPs
• Cons:
  • Cost: The all-in-one approach can make it one of the more expensive options, especially if clients don’t need the full suite.

IONOS Cloud Backup is powered by Acronis and combines Acronis’ backup technology with IONOS-managed cloud infrastructure. The service supports automated backups for servers, workstations, virtual machines, and Microsoft 365, with options for full-system image recovery, file-level restores, centralized management, and ransomware protection.²

ManageEngine Recovery Manager Plus recovers on-premises Active Directory and Entra ID alongside Microsoft 365, Google Workspace, on-premises Exchange, and Zoho WorkDrive from one console.

• Pros:
  • Flexible, Self-Controlled Storage: Store backups on-premises, on NAS, or in the cloud (Azure Blob Storage, Azure Files, AWS S3, Wasabi, and other S3-compatible targets), including immutable repositories for ransomware resilience.
  • Unified Identity and SaaS Recovery: Backs up Microsoft 365 and Google Workspace alongside the underlying Active Directory and Entra ID, which suits teams that want one console for both.
  • Incremental Backups and Granular Restore: Captures changes since the last cycle on daily, weekly, or monthly schedules, and restores entire environments, individual objects, or single attributes.
• Cons:
  • No Salesforce or Dynamics 365 Backup: SaaS coverage is centered on Microsoft 365 and Google Workspace; it does not back up CRM platforms like the broader suites here.
  • Cost: Licensing is per component, and exceeding a licensed object count disables scheduled backups and bulk restores until upgraded.

Annual subscription runs $495 for 100 Exchange Online mailboxes and $595 for 100 Google Workspace users.³

Spanning Backup, a Kaseya company, backs up Microsoft 365, Google Workspace, and Salesforce under a single plan with unlimited retention.

• Pros:
  • MSP-Centric Multi-Tenant Portal: Manage all clients from a centralized dashboard with role-based access control and cross-client reporting.
  • Kaseya Ecosystem Integration: Integrates with Kaseya VSA (RMM) and BMS (PSA) for unified billing, ticketing, and client management.
  • Sandbox: Salesforce sandbox seeding from production backup is included.⁴
• Cons:
  • No ransomware scanning during backup: Spanning does not list threat detection among product features.

AvePoint Cloud Backup covers Microsoft 365, Google Workspace, Salesforce, Dynamics 365, Entra ID, Azure VMs, and Azure Blob/File storage.

• Pros:
  • Storage destinations: AvePoint’s cloud, customer-owned cloud, or FTP/SFTP endpoints.
  • Third-party SaaS coverage: Confluence, Jira, Okta, DocuSign, GitHub, Monday.com, and Smartsheet.⁵
• Cons:
  • Third-party app packages and CPQ configurations in Salesforce cannot be backed up or restored.

Datto SaaS Protection is sold exclusively through the MSP channel and is built for multi-tenant management. 

• Pros:
  • Storage: Per-user pricing includes unlimited backup storage and retention.
  • Advanced Threat Detection (SaaS Protection+): The enhanced tier includes integrated threat detection with 3x daily ransomware and phishing scans, automated alerts, and remediation guidance.
  • Automated 3x Daily Backups: Backups run three times daily.
  • Infinite Cloud Retention (ICR): Flexible retention policies including long-term retention on a rolling basis.
  • Kaseya Ecosystem Integration: Integration with Kaseya VSA (RMM) and BMS (PSA) for unified operations.
• Cons:
  • No Salesforce or Dynamics 365 coverage: Protection is limited to Microsoft 365 and Google Workspace.
  • Threat detection sits in the higher tier: Ransomware and phishing scanning requires SaaS Protection+ rather than the base product.
  • MSP channel sales: Direct purchase is unavailable, so end customers buy through a partner.
  • Deleted Items: Deleted items are not backed up; GCC High and DOD environments are unsupported.

CloudAlly, now OpenText CloudAlly Backup, covers Microsoft 365, Google Workspace, Salesforce, Dropbox, and Box.

Pros:

• Unlimited Storage and Retention: Automated 3x daily backups (or customizable frequency) with unlimited retention on AWS S3 storage.
• Storage: AWS S3 by default, or customer-supplied storage on Azure, GCP, AWS, or S3-compatible platforms.
• Global Data Center Coverage: Data centers across the US, Canada, Europe (France, Germany, Ireland), the UK, Africa (South Africa), and the Asia Pacific (Australia, Japan) for compliance with data residency requirements.
• Certifications: ISO 27001 certified, HIPAA compliant (BAA available), SOC 2 Type II, GDPR compliant with AES-256 encryption and immutable storage (Object-Lock).
• SharePoint Folder-Level Permissions Preservation: As of 2026, CloudAlly added SharePoint folder-level permissions preservation to backup/restore (disabled by default; support-enabled), to maintain confidential-folder access controls during recovery.⁶

Cons:

• No Proactive Ransomware Scanning: No ransomware scanning during backup.

N-able Cove Data Protection bundles Microsoft 365 backup with endpoint, server, and VM backup in one MSP platform rather than operating as a SaaS-only point solution.⁷ Data retention extends to 7 years.

Pros:

• Unified dashboard: Consolidates SaaS backup (Microsoft 365) and infrastructure backup under one dashboard.
• Compliance: Holds six named compliance certifications: HIPAA, ISO 27001, ISO 9001, PCI DSS, SOC 1 Type II, and SOC 2 Type II.

Cons:

Coverage: The platform does not support Salesforce natively, and its Google Workspace backup remains in limited preview rather than general availability.

Druva platform operates as a single SaaS service with no on-premises agents or appliances to maintain. Coverage includes Microsoft 365, Google Workspace, Salesforce, and Slack. Storage is vendor-hosted only with air-gapped immutable backups.

Pros:

• Dedicated US GovCloud/FedRAMP option for regulated-sector deployments.

Cons:

• Ransomware Recovery is explicitly “not included in any tier of licenses,” requiring separate purchase.

HYCU SaaS Protection supports Microsoft 365, Google Workspace, Salesforce, Dynamics 365, Jira, Confluence, GitHub, GitLab, Entra ID, Okta, and other platforms, for more than 100 supported applications and workloads in total. The platform uses air-gapped immutable backups and offers application-consistent, granular recovery expressed in native application terminology.

Pros:

• No agents or software updates required to run backups.

Published pricing includes Microsoft 365 at $2.25/user/month, Atlassian Suite at $4/user/month, DevOps Suite at $4/user/month, Workforce Identity Suite at $1.20/user/month, and Productivity Suite at $4/user/month.⁸

Why SaaS backup matters

In January 2026, Microsoft suffered a major cloud outage affecting Microsoft 365 (Outlook and Teams) that lasted approximately eight hours.⁹ At its peak, nearly 16,000 users reported Microsoft 365 issues (and over 12,000 reported Outlook issues).⁹

Several scenarios lead to data loss:

• Accidental deletion: Users permanently delete emails, files, or entire mailboxes without realizing retention limits.
• Malicious deletion/Insider threats: Disgruntled employees or compromised accounts can intentionally delete critical data.
• Ransomware and malware: While email providers have defenses, attacks can still compromise mailboxes, encrypt data, or delete it.
• Compliance and legal hold: Regulations such as HIPAA, GDPR, and FINRA set retention periods that native platform policies do not always cover. Two European instruments add further pressure. DORA has applied to financial entities and requires documented backup policies and restoration procedures. NIS2 sets backup management and disaster recovery among its risk-management measures. Neither text names SaaS backup immutability as a requirement, so buyers should map obligations to controls rather than accept vendor shorthand.
• Migration errors: When migrating between tenants or platforms, data can be lost or corrupted.

Where SaaS backup helps, and where it does not

Backup answers deletion. It does not answer theft. The distinction became sharper across 2025 and 2026.

What happened

• August 2025 (Salesloft Drift): Attackers took OAuth tokens from the Drift integration and queried roughly 760 Salesforce customer environments over ten days. Google’s threat intelligence group tracked it as UNC6395.
• November 2025 (Gainsight): A comparable campaign against Gainsight-published applications reached more than 200 Salesforce instances.

Neither incident exploited a flaw in Salesforce. Both moved through integrations that customers had authorized.

Why it matters for backup

• A backup copy restores records an attacker deletes.
• It does nothing about records an attacker copies. The data leaves through a channel that reads as ordinary API use.
• Sign-in monitoring rarely catches it, because the token belongs to an application the organization approved.

Backup is the recovery control. Token governance, connected-app review, and least-privilege scoping are the prevention controls. Vendors that market backup as protection against SaaS breaches are conflating the two.

Common features of backup solutions

Regardless of the vendor, robust SaaS email backup solutions typically offer a core set of features:

• Automated backups: Scheduled, regular backups (daily, multiple times a day) ensure data is continuously protected.
• Granular recovery: The ability to restore individual emails, folders, mailboxes, or even entire accounts.
• Point-in-time recovery: Restore data to a specific historical moment, crucial for recovering from ransomware or accidental deletion.
• Unlimited storage/Retention: Many solutions offer unlimited storage and/or long-term retention policies.
• Secure storage: Encrypted backups (in transit and at rest) stored in geographically diverse data centers.
• Self-service restore: Allows end users or IT administrators to initiate restores without vendor intervention.
• Reporting and monitoring: Dashboards and alerts to track backup status, success rates, and potential issues.
• eDiscovery & Search: A powerful search tool to find specific items across all backed-up accounts for legal or compliance needs.

Differentiating features of SaaS backup solutions

• Backup frequency & RPO (Recovery Point Objective): How often data is backed up. Some offer continuous backup or persistent snapshots (e.g., every 5 minutes), leading to a lower RPO.
• Multi-platform support: Backup for various SaaS applications beyond email (e.g., OneDrive, SharePoint, Google Drive, Teams).
• RTO (Recovery Time Objective): How quickly you can restore data. Some solutions offer near-instantaneous recovery, while others may require longer processing times for large data sets.
• Security & Compliance certifications: Beyond basic encryption, certifications like SOC 2 Type II, ISO 27001, HIPAA compliance, etc.
• Advanced eDiscovery features:
  • Legal hold: Preserve data indefinitely for litigation.
  • Immutable backups: Cannot be altered or deleted by anyone, including administrators.
  • Chain of custody: Audit trails proving data integrity.
  • Advanced search filters: Complex queries across massive datasets.
• Storage model:
  • Bundled/Unlimited: A simple per-user price that includes all storage. This is a predictable and easy-to-budget expense.
  • Bring-Your-Own-Storage (BYOS): You pay the vendor a license fee, then pay a separate cloud provider (like Amazon AWS or Microsoft Azure) for the storage you use. This can be flexible, but makes costs variable.
  • Hybrid Options: Some vendors offer both models, allowing you to choose per client based on their needs.

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RMM/PSA integration by vendor

Managing dozens or hundreds of clients requires purpose-built tools. Here’s what to look for in a multi-tenant portal:

Essential multi-tenant features

1. Centralized dashboard: View backup status, alerts, and storage usage across all clients from one screen.
2. Role-Based Access Control (RBAC): Assign permissions based on technician role (e.g., junior techs can initiate restores, but administrators can modify retention policies).
3. Cross-client reporting: Generate compliance reports, SLA performance metrics, and billing summaries across your entire client base.
4. Automated alerts: Receive notifications for failed backups, ransomware detection, or storage anomalies so that you can address issues proactively.
5. Client-specific branding: White-label portals with your MSP branding for client-facing restore interfaces.

RMM/PSA integration

Context switching between tools kills productivity. Integrating backup into the same workflows as RMM and PSA makes backup less of a standalone task and more of a seamless part of day-to-day IT operations.

What to look for:

• Unified billing: Sync backup usage to your PSA (ConnectWise, Autotask, Kaseya BMS) for automated invoicing.
• Ticketing integration: Failed backups automatically create tickets in your PSA.
• Single Sign-On (SSO): Technicians log in once and access all tools without re-authenticating.

Best integration examples:

• NinjaOne: Native integration (backup is built into the RMM).
• Spanning & Datto: Integration with Kaseya VSA and BMS.
• AvePoint & Acronis: API integrations with ConnectWise, Autotask, and others via third-party connectors.

FAQs

Further reading

• Database Monitoring Tools: Features & Challenges
• Data Loss Prevention (DLP) Software
• Top 13 Training Data Platforms
• NinjaOne Review

Cite this research

Pick the format that matches where you're publishing. Pasting the link version into your CMS preserves the backlink.

@misc{dilmegani2026,
  author = {Dilmegani, Cem and PhD., Ezgi Arslan,},
  title  = {{Top 10 SaaS Backup Solutions}},
  year   = {2026},
  month  = sep,
  howpublished    = {\url{https://aimultiple.com/saas-backup-solutions}},
  note   = {AIMultiple. Retrieved September 7, 2026}
}

Changelog

9 updates

All9General8Methodology1

20262025

1. Aug 20

   Added Table 1 and Table 2 listing SaaS backup solution scope and features.

2. May 26

   Added ManageEngine Recovery Manager Plus as the seventh vendor in the SaaS backup comparison.

3. Apr 20

   Added an Acronis Cyber Protect vendor entry, moved from fourth to second in the vendor analysis.

4. Mar 2

   Replaced the number of analyzed solutions in the introduction.

Reference Links

1.

NinjaOne SaaS Backup Release Notes: January 2026: Regular Release – NinjaOne SaaS Backup Help Center

2.

Service Catalog | Support | Products

3.

Active Directory, Azure Active Directory, Office 365, Google Workspace, and Exchange Backup & Recovery Tool | RecoveryManager Plus

4.

Salesforce Backup | Protect Critical Salesforce Data | Spanning

5.

AvePoint Confidence Platform February Updates: Strengthening Resilience, Governance, and AI Readiness | AvePoint | AvePoint

6.

January '26 Release Notes – CLOUDALLY

7.

Cove | Office 365 Backup with Cove for Microsoft 365

N-able

8.

Flexible pricing | HYCU

9.

Microsoft's 8-Hour Outage Leaves Thousands Without Email - TechRepublic

TechRepublic

10.

45 CFR § 164.316 - Policies and procedures and documentation requirements. | Electronic Code of Federal Regulations (e-CFR) | US Law | LII / Legal Information Institute

Office of the Federal Register

11.

17 CFR § 240.17a-4 - Records to be preserved by certain exchange members, brokers and dealers. | Electronic Code of Federal Regulations (e-CFR) | US Law | LII / Legal Information Institute

Office of the Federal Register

12.

Art. 5 GDPR – Principles relating to processing of personal data - General Data Protection Regulation (GDPR)

13.

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Cem Dilmegani

Principal Analyst

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Cem has been the principal analyst at AIMultiple since 2017.

Cem's work at AIMultiple has been cited by leading global publications including Business Insider, Forbes, Morning Brew, and Washington Post, global firms like Deloitte and HPE, NGOs like World Economic Forum, and supranational organizations like European Commission. [1], [2], [3], [4], [5]

Throughout his career, Cem served as a tech consultant, tech buyer and tech entrepreneur. He advised enterprises on their technology decisions at McKinsey & Company and Altman Solon for more than a decade. He also published a McKinsey report on digitalization.

He led technology strategy and procurement of a telco while reporting to the CEO. He has also led commercial growth of deep tech company Hypatos that reached a 7 digit annual recurring revenue and a 9 digit valuation from 0 within 2 years. Cem's work in Hypatos was covered by leading technology publications like TechCrunch and Business Insider.

Cem regularly speaks at international technology conferences. He graduated from Bogazici University as a computer engineer and holds an MBA from Columbia Business School.

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Researched by

Ezgi Arslan, PhD.

Industry Analyst

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Ezgi holds a PhD in Business Administration with a specialization in finance and serves as an Industry Analyst at AIMultiple. She drives research and insights at the intersection of technology and business, with expertise spanning sustainability, survey and sentiment analysis, AI agent applications in finance, answer engine optimization, firewall management, and procurement technologies.

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