Understanding RMM software pricing models and factors is important for making informed decisions. Remote monitoring and management products may vary based on the pricing structure. Companies can evaluate product pricing based on the number of technicians or endpoints required.
Here, we explore the structures of 10 software RMM pricing models.
Pricing comparison for 10 RMM solutions
Prices
These calculations assume one technician manages 200 endpoints and that prices are billed monthly.
Examine how the features in these columns add up to the prices.
Free edition & trial details
Agent deployment
Ranking: Sponsored products with their links are listed at the top. Other products are ranked based on their total number of reviews.
Pricing structure analysis of 10 RMM solutions
1. NinjaOne RMM
NinjaOne’s pricing model remains per-device, with reported ranges of $1.50- $3.75 per endpoint per month, depending on scale; actual pricing varies based on volume discounts, promotional offers, and contract terms. The platform maintains its policy of no hidden implementation or training fees, with unlimited support included.1
2. Atera
Atera currently serves over 13,000 customers globally and manages 6 million devices.2
Atera introduced IT Autopilot (an autonomous, context-aware AI agent for end users) and AI Copilot (an IT technician’s companion for productivity), representing the world’s first Autonomous IT platform.3
Pricing Model: Atera uses a per-technician pricing model that covers unlimited devices, making it cost-effective for teams managing large numbers of endpoints.
IT Department Plans:
Professional Plan
- €149/month per technician (billed annually) or €169/month (billed monthly)
Key Features:
- Remote monitoring and alerts
- Remote management
- Splashtop (up to 2 concurrent sessions)
- Patch management
- Software management
- Azure AD integration
- Audit log (1 month retention)
- Support address (1 custom)
- Service portal
- File view and transfer (up to 15GB per month)
- Mobile app (iOS and Android)
- Eligible for AI Copilot (paid add-on)
Expert Plan (Most Popular)
- €189/month per technician (billed annually) or €229/month (billed monthly)
Includes all Professional features, plus:
- Splashtop concurrent sessions (unlimited)
- Remote access using AnyDesk
- 11 preset reports
- Ticket auto-tagging
- Custom asset types (up to 5)
- File view and transfer (up to 50GB per month)
- Audit log (6 months retention)
- Support addresses (2 custom)
- Eligible for AI Copilot (paid add-on)
Master Plan
- €219/month per technician (billed annually) or €269/month (billed monthly)
Includes all Expert features, plus:
- Custom analytics reports (up to 10)
- Custom asset types (up to 20)
- Audit log (12 months retention)
- Custom support addresses (unlimited)
- File view and transfer (up to 80GB per month)
- Data recovery
- Eligible for AI Copilot (paid add-on)
Enterprise Plan
- Custom pricing available upon request
Includes all Master features, plus:
- Single sign-on (SSO)
- Azure AD continuous sync
- Private software repository
- Custom domain SSL for service portal
- Network Discovery
- Custom reports (unlimited)
- Audit log (7-year retention)
- Log out all sessions
- Script-based custom fields
- Business Associate Agreement (BAA) under HIPAA
- Custom asset types (unlimited)
- File transfer (up to 100GB per month)
- Tailored Atera onboarding (3+ techs)
- 99.9% uptime SLA
- Eligible for AI Copilot (paid add-on)
MSP Plans:
Atera also offers separate pricing plans specifically tailored for Managed Service Providers (MSPs):
- Pro Plan (MSP) – $129/month per technician (annual) or $139/month (monthly)
- Growth Plan (MSP) – $179/month per technician (annual) or $189/month (monthly)
- Power Plan (MSP) – $209/month per technician (annual) or $249/month (monthly)
- Enterprise Plan (MSP) – Custom pricing4
Trial & Support:
- 30-day free trial available for all plans
- No credit card required for trial
- AI Copilot is available as a paid add-on across all tiers
- 3rd-party integrations and marketplace apps may come with additional charges based on the plan and number of endpoints5
3. Pulseway
Pulseway charges per endpoint and offers a tiered pricing model. The price varies based on the number of endpoints, 3rd-party patching, and ransomware detection, which together comprise the security add-ons. Using the parameters listed in your browser, you can determine the price.
Additional costs may apply for features like third-party patching and security bundles. A custom quote is necessary for managing more than 5000 endpoints.
4. Action1
Action1 offers both free and paid plans:
Free plan: Manages up to 50 endpoints with basic RMM features.
Paid plans: Pricing scales with additional features and endpoint count, with custom plans available for larger enterprises.
5. Kaseya VSA
Kaseya VSA is a cloud-based RMM solution used by both MSPs and internal IT teams. Pricing is not publicly disclosed and requires custom quotes from the Kaseya sales team.
Pricing: Based on market research, Kaseya VSA pricing typically ranges from $4 to $ 5 per endpoint per month, though actual costs vary significantly depending on the number of endpoints, selected features, and negotiated terms.6
Recent Platform Updates:
- Digital Workforce Platform: Kaseya announced its Digital Workforce platform featuring digital specialists who use agentic reasoning to think, assess, and act like top-tier technicians, with limited availability beginning in Spring 2026.7
Key Considerations:
- Volume discounts available for larger enterprises managing 1,000+ endpoints.
- Three main tiers available: VSA Essential, VSA Professional, and VSA Advanced
- Long-term contracts (3+ years) are typically required
6. ConnectWise Automate Pricing
ConnectWise Automate offers three comprehensive packages designed to meet various IT management needs. Pricing is customized based on the number of endpoints and selected features, with quotes available upon request.
- Standard/Essentials: Ideal for proactive endpoint management, this package includes remote monitoring for Windows, Mac, and Linux, automated OS and third-party patching, AI-generated scripting, BrightGauge reporting and analytics, SaaS backup, and Asio workflow.
- Professional: Builds on Essentials with advanced intelligent monitoring, virtual machine management, basic network monitoring, Intune integration, and backup monitoring. Add-ons like ConnectWise NOC Services and advanced network monitoring are also available.
- Enterprise/Premium: The most comprehensive option, including all Pro features plus unlimited ScreenConnect Remote Access agents, SaaS backups for Google Workspace and Microsoft 365, remote camera sharing, and enterprise-level reporting and analytics.
Custom pricing and additional costs for optional features such as advanced network monitoring and NOC services can be tailored to specific organizational needs.
7. N-Sight RMM Pricing
N-Sight RMM offers an industry-leading remote monitoring and management platform. This package includes key features designed to streamline IT management for managed service providers (MSPs), with pricing based on a set of core features.
- RMM Package: Supports up to 100 nodes with remote access (1 license) and includes ticketing & billing (3 licenses).
- Complete Remote Management: Monitoring, alerting, and patch management for various operating systems, including Windows, macOS, Linux, and iOS.
- Patch Management: Automated, fast patching for all devices and OSes.
- Flexible Automation: Offers drag-and-drop automation with 400 preconfigured scripts and device policy assignments.
- Apple Device Management: Integrates with Apple Business Manager for zero-touch deployment on iOS, iPadOS, and macOS.
- Secure Remote Access: Includes both attended and unattended support, fast file transfer, and live chat.
- Ticketing & Billing: Automatic scheduling, tracking, a brandable customer portal, and a mobile app for technicians.
- Network Device Discovery: Continuous monitoring of performance, traffic, and configuration, along with automatic asset discovery.
- Layered Security: Integrates with antivirus (AV), endpoint detection and response (EDR), backup, password management, and web protection.
Custom pricing may be available for larger deployments or additional services.
8. SuperOps Pricing Details
SuperOps offers flexible pricing plans tailored to meet the needs of MSPs and IT professionals, with options to scale endpoints and add advanced features as needed. All prices are billed annually, with monthly billing available at a slightly higher rate.
Standard PSA Only Plan
- Endpoints: Not applicable
- Key Features: Ticketing and project management, Automated billing and invoicing, AI capabilities, Ticketing automation, Advanced work management, Support white-labeling
Standard RMM Only Plan
- Endpoints: 150 per license
- Key Features: Asset management for Windows, Mac, and Linux, Remote troubleshooting and proactive monitoring, Custom asset types, Advanced patching and remote event logs, Network monitoring (available as an add-on)
Professional Unified Basic Plan
- Endpoints: 150 per license
- Key Features: Combines features of PSA and RMM, Ticketing and projects, IT documentation and basic reporting, Remote troubleshooting and proactive monitoring, Network monitoring (available as an add-on)
Super Unified Advanced/Enterprise Plan
- Endpoints: 150 per license
- Key Features: Includes all features from the Pro plan, Enhanced AI capabilities and ticketing automation, Advanced proactive monitoring and reporting, Custom asset types, Advanced patching and analytics, Chat support, Network monitoring (available as an add-on)
Additional Endpoint Packs
Network Monitoring Add-On
SuperOps offers a free trial for all plans, allowing users to explore its unified PSA and RMM solutions. Pricing is designed to scale efficiently, with the ability to add endpoint packs without requiring additional licenses.
9. ManageEngine Endpoint Central MSP Pricing Details
ManageEngine Endpoint Central MSP offers flexible pricing based on the number of endpoints and technicians. It is available in both cloud and on-premises models, designed for scalability and efficiency.
- Pricing for Cloud Service: Starts around $100 per month for 50 endpoints, scaling up to over $5,600 per month for 10,000 endpoints. Annual billing options offer savings.
- Additional Technician Costs: Start at approximately $44 per month per technician, with discounts for multiple technicians.
Key features include remote troubleshooting, patch management, app provisioning, mobile device management (MDM), and multi-tenant architecture for managing multiple clients. Pricing is designed to support both small and large service providers, with tailored solutions available on request.
10. GoTo Resolve
Standard Plan includes asset and AV management in addition to the features available in the “Remort Support” plan.
Remote Support includes the following differentiating key features from the remote access plan:
Mobile add-on
MDM add-on
Helpdesk
Remote Access includes limited key features:
Unattended remote access
Reboot and reconnect
File transfer
Session recording
Account administration and security
Premium plan price is custom and:
- Offers features including update/patch management, custom branding, endpoint detection and response (EDR), and more comprehensive RMM capabilities. A custom quote is required based on specific needs and features.
Free plan
- Supports up to five devices with features like background access to system information, remote monitoring, customizable alerts, and basic remote access functionalities.
RMM software price breakdown
Types of pricing structures
Per-device pricing: Cost based on the number of devices being managed and monitored.
Per-agent/technician pricing: Cost based on the number of users or technicians accessing the platform.
Tiered pricing: Different pricing levels are available according to the features and services included.
Pricing factors
Number of devices/endpoints: The number of endpoints managed directly impacts RMM software pricing.
- Features: Upper-tier packages include features that are more complex and have functional value than other features. By adding valuable features, vendors advance to the next tier.
Subscription type: Prices are usually lower when subscribed for more extended periods. For example, vendors.
Extra expenses: There might be additional expenses like maintenance fees, required onboarding, and training fees.
Hidden costs in remote monitoring and management pricing
Beyond the advertised per-device or per-technician rates, RMM solutions often involve additional costs that can significantly impact your total investment. Understanding these expenses helps you accurately budget and compare vendors:
Implementation and Training:
Many vendors advertise “no setup fees,” but reality varies. While platforms like NinjaOne and Atera offer free onboarding, enterprise RMM solutions such as ConnectWise Automate can incur $2,000- $20,000 in implementation costs, depending on complexity.8 Factor in 1-3 months of reduced productivity during migration.
Add-On Features and Integrations:
Core RMM pricing rarely includes everything you need. Common paid add-ons in 2026 include:
- AI capabilities: Atera’s AI Copilot is a paid add-on across all tiers9
- Network monitoring: Often sold as separate modules (e.g., SuperOps charges extra for network monitoring)10
- Advanced security: EDR, XDR, and backup solutions typically require separate licensing
- Third-party integrations: Antivirus (Bitdefender, Webroot), backup (Acronis), and remote access tools may carry per-endpoint fees
Support Tier Costs:
Base plans typically include only email support. Premium support (phone, 24/7 access, dedicated account managers) can add 15-30% to your monthly costs. Review what’s included before assuming you’ll get immediate help when critical systems fail.
Contract Terms and Lock-In:
Some vendors (notably Kaseya) require 3+-year contracts with early-termination penalties.11 Factor in the switching cost if the platform doesn’t meet expectations. Migrating endpoints, retraining staff, and reconfiguring automation can take months.
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Cem's work has been cited by leading global publications including Business Insider, Forbes, Washington Post, global firms like Deloitte, HPE and NGOs like World Economic Forum and supranational organizations like European Commission. You can see more reputable companies and resources that referenced AIMultiple.
Throughout his career, Cem served as a tech consultant, tech buyer and tech entrepreneur. He advised enterprises on their technology decisions at McKinsey & Company and Altman Solon for more than a decade. He also published a McKinsey report on digitalization.
He led technology strategy and procurement of a telco while reporting to the CEO. He has also led commercial growth of deep tech company Hypatos that reached a 7 digit annual recurring revenue and a 9 digit valuation from 0 within 2 years. Cem's work in Hypatos was covered by leading technology publications like TechCrunch and Business Insider.
Cem regularly speaks at international technology conferences. He graduated from Bogazici University as a computer engineer and holds an MBA from Columbia Business School.
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