Voice AI
Voice AI uses speech recognition and natural language processing to enable human-like interactions with technology. We cover speech-to-text software, including benchmarks of leading tools, and explore the latest applications in the field.
Speech-to-Text Benchmark: Deepgram vs. Whisper
We benchmarked the leading speech-to-text (STT) providers, focusing specifically on healthcare applications. Our benchmark used real-world examples to assess transcription accuracy in medical contexts, where precision is crucial. Speech-to-text benchmark results Based on both word error rate (WER) and character error rate (CER) results, GPT-4o-transcribe demonstrates the highest transcription accuracy among all evaluated speech-to-text systems.…
Speech Recognition: 12 Use Cases & Examples
Businesses generate large volumes of voice data from calls, meetings, and voice interfaces, but manually processing this data is slow and difficult to scale. Speech recognition (also called automatic speech recognition or speech-to-text) converts spoken language into text, enabling systems to analyze and automate voice-based workflows such as call transcription, voice assistants, and meeting summaries.…