Medical Transcription Software

Last update: December 27, 2024

Medical Transcription software enables doctors to transcribe patient notes by voice dictation. +Show More

Medical transcription software converts digital voice recordings into text that will be used and accessed by medical professionals. Medical transcription software uses speech recognition and natural learning processing (NLP) technologies to convert speech to text and store recorded dictations.

Medical transcription software products:

  • Convert audio into text
  • Support charting, clinical documentation and clinical workflows
  • Include a database of medical terminology.
If you’d like to learn about the ecosystem consisting of Medical Transcription Software and others, feel free to check AIMultiple Healthcare.
How relevant, verifiable metrics drive AIMultiple’s rankings

AIMultiple uses relevant & verifiable metrics to evaluate vendors.

Metrics are selected based on typical enterprise procurement processes ensuring that market leaders, fast-growing challengers, feature-complete solutions and cost-effective solutions are ranked highly so they can be shortlisted.
Data regarding these metrics are collected from public sources as outlined in the “What are AIMultiple’s data sources?” section of this page.


There are 2 ways in which vendor metrics are processed to help prioritization:
1- Vendors are grouped within 4 metrics (customer satisfaction, market presence, growth and features) according to their performance in that metric.
2- Vendors that perform high in these metrics are ranked higher in the list.


The data used in each vendor’s ranking can be accessed by expanding the vendor’s row in the below list.
This page includes links to AIMultiple’s sponsors. Sponsored links are included in “Visit Website” buttons and ranked at the top of the list when results are sorted by “Sponsored”. Sponsors have no say over the ranking which is based on market data. Organic ranking can be seen by sorting by “AIMultiple” or other sorting approaches. For more on how AIMultiple works, please see the ethical standards that we follow and how we fund our research.

Products Position Customer satisfaction
PhraseExpander logo

PhraseExpander

Leader
Satisfactory
PhraseExpander provides autocompletion (and smartphrases) in any application to save time typing. It also gives access to fill-in-the-blanks templates that are available by typing an abbreviation.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.45 / 5 based on ~100 reviews
Market presence
Company's number of employees
1-5 employees
Company's social media followers
300-400 followers
Company
Type of company
private
Founding year
2006
Dragon Speech Recognition Software logo

Dragon Speech Recognition Software

Leader
Low
Nuance is a leading provider of speech, imaging and customer interaction solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance۪s proven applications and professional services.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
3.95 / 5 based on ~300 reviews
Market presence
Company's number of employees
5k-10k employees
Company's social media followers
100k-1m followers
WebChartMD logo

WebChartMD

Leader
Satisfactory
The perfect solution for managing every aspect of your dictation and medical transcription workflow.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.75 / 5 based on ~20 reviews
Market presence
Company's number of employees
1-5 employees
Company's social media followers
100-200 followers
Company
Type of company
private
Founding year
2015
ZyDoc Medical Transcription logo

ZyDoc Medical Transcription

Challenger
N/A
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.60 / 5 based on 8 reviews
Nuance Dragon Medical One logo

Nuance Dragon Medical One

Challenger
N/A
Dragon Medical Direct is a professional server based medical speech recognition solution.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
3.90 / 5 based on 9 reviews
Market presence
Company's number of employees
5k-10k employees
Company's social media followers
100k-1m followers
NextGen Mobile Solutions logo

NextGen Mobile Solutions

Niche Player
N/A
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.40 / 5 based on 5 reviews
Market presence
Company's number of employees
3k-4k employees
Company's social media followers
100k-1m followers
# of funding rounds
1
Latest funding date
February 16, 2015
Company
Type of company
private
Founding year
1974
MModal Fluency for Transcription logo

MModal Fluency for Transcription

Niche Player
Low
MModal Fluency for Transcription is designde to use speech recognition to optimize clinical documentation workflow, speed up revenue cycle and meet use and EHR requirements.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
3.55 / 5 based on ~20 reviews
Market presence
Company's number of employees
2k-3k employees
Company's social media followers
10k-20k followers
# of funding rounds
1
Latest funding date
January 1, 2006
Company
Type of company
delisted
Founding year
2001
SNChart logo

SNChart

Niche Player
N/A
FULL-SERVICE ASC TRANSCRIPTION & WEB-BASED MANAGEMENT SYSTEM
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.60 / 5 based on 4 reviews
Market presence
Company's number of employees
200-300 employees
Company's social media followers
4k-5k followers
# of funding rounds
1
Latest funding date
August 11, 2019
Company
Type of company
private
Founding year
1997
eScription One logo

eScription One

Niche Player
N/A
Nuance Transcription Platforms typically double MT productivity. Meanwhile, administrative staff have visibility into the entire transcription workflow—from dictation to document distribution
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.50 / 5 based on 3 reviews
Market presence
Company's number of employees
5k-10k employees
Company's social media followers
100k-1m followers
VoiceboxMD logo

VoiceboxMD

Niche Player
N/A
VoiceboxMD is an advanced medical dictation software is built for physicians and practitioners that works on all EHR platforms and mobile.
Basis for Evaluation

We made these evaluations based on the following parameters;

Customer satisfaction
Average rating
4.25 / 5 based on 5 reviews
Market presence
Company's number of employees
1-5 employees
Company's social media followers
50-100 followers
Company
Type of company
private
Founding year
2017

“-”: AIMultiple team has not yet verified that vendor provides the specified feature. AIMultiple team focuses on feature verification for top 10 vendors.


Sources

AIMultiple uses these data sources for ranking solutions and awarding badges in medical transcription software:


42 vendor web domains
29 funding announcements
81 social media profiles
79 profiles on review platforms
46 search engine queries

Medical Transcription Leaders

According to the weighted combination of 4 metrics

Dragon Speech Recognition Software logo
PhraseExpander logo
WebChartMD logo
MModal Fluency for Transcription logo
Nuance Dragon Medical One logo

What are medical transcription
customer satisfaction leaders?

Taking into account the latest metrics outlined below, these are the current medical transcription customer satisfaction leaders:

Dragon Speech Recognition Software logo
PhraseExpander logo
WebChartMD logo
MModal Fluency for Transcription logo
ZyDoc Medical Transcription logo

Which medical transcription solution provides the most customer satisfaction?

AIMultiple uses product and service reviews from multiple review platforms in determining customer satisfaction.

While deciding a product's level of customer satisfaction, AIMultiple takes into account its number of reviews, how reviewers rate it and the recency of reviews.

  • Number of reviews is important because it is easier to get a small number of high ratings than a high number of them.
  • Recency is important as products are always evolving.
  • Reviews older than 5 years are not taken into consideration
  • older than 12 months have reduced impact in average ratings in line with their date of publishing.

What are medical transcription
market leaders?

Taking into account the latest metrics outlined below, these are the current medical transcription market leaders:

Dragon Speech Recognition Software logo
PhraseExpander logo
WebChartMD logo
MModal Fluency for Transcription logo
Nuance Dragon Medical One logo

Which one has collected the most reviews?

AIMultiple uses multiple datapoints in identifying market leaders:

  • Product line revenue (when available)
  • Number of reviews
  • Number of case studies
  • Number and experience of employees
  • Social media presence and engagement
Out of these, number of reviews information is available for all products and is summarized in the graph:

Dragon Speech Recognition Software
PhraseExpander
MModal Fluency for Transcription
WebChartMD
Nuance Dragon Medical One

What are the most mature medical transcription software?

Which one has the most employees?

Voicepoint logo
NextGen Healthcare logo
MModal logo
Greenway Health logo
Emdat Clinical Documentation logo

Which medical transcription companies have the most employees?

29 employees work for a typical company in this solution category which is 6 more than the number of employees for a typical company in the average solution category.

In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 22 companies with >10 employees are offering medical transcription software. Top 3 products are developed by companies with a total of 10k employees. The largest company in this domain is Voicepoint with more than 5,000 employees. Voicepoint provides the medical transcription solution: Nuance Emdat Suite

Voicepoint
NextGen Healthcare
MModal
Greenway Health
Emdat Clinical Documentation

Insights

What are the most common words describing medical transcription software?

This data is collected from customer reviews for all medical transcription companies. The most positive word describing medical transcription software is “Easy to use” that is used in 11% of the reviews. The most negative one is “Difficult” with which is used in 2% of all the medical transcription reviews.

What is the average customer size?

According to customer reviews, most common company size for medical transcription customers is 1-50 Employees. Customers with 1-50 Employees make up 50% of medical transcription customers. For an average Healthcare solution, customers with 1-50 Employees make up 24% of total customers.

Customer Evaluation

These scores are the average scores collected from customer reviews for all medical transcription software. Medical Transcription Software are most positively evaluated in terms of "Value For Money" but falls behind in "Likelihood to Recommend".

Overall
Customer Service
Ease of Use
Likelihood to Recommend
Value For Money

Where are medical transcription vendors' HQs located?

What is the level of interest in medical transcription software?

This category was searched on average for 1.4k times per month on search engines in 2024. This number has decreased to 0 in 2025. If we compare with other healthcare solutions, a typical solution was searched 649 times in 2024 and this decreased to 0 in 2025.

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