Platform as a Service (PaaS) Providers
Cloud PaaS, or platform as a service, is a cloud computing model that allows users access to hosted development kits, storage software, and application management capability. +Show More
| Products | Position | Customer satisfaction | |||
|---|---|---|---|---|---|
AWS Lambda |
Leader
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Satisfactory
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AWS Lambda lets you run code without provisioning or managing servers. You pay only for the compute time you consume - there is no charge when your code is not running. With Lambda, you can run code for virtually any type of application or backend service - all with zero administration. Just upload your code and Lambda takes care of everything required to run and scale your code with high availability. You can set up your code to automatically trigger from other AWS services or call it directly from any web or mobile app.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Number of case studies
20-30 case studies
Company's number of employees
100k-1m employees
Company's social media followers
10m-20m followers
Company
Type of company
private
Founding year
1996
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Salesforce Platform |
Leader
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Satisfactory
|
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Salesforce Platform is the leading low-code development platform that empowers your team to build and extend your Customer 360 with AI, automation, and data. With the Salesforce Platform, you can execute on your Customer 360 vision, securely, and keep your customer at the center of everything you do. Access a harmonized, unified view of your customers, automate manual, inefficient processes to drive productivity, and empower your employees to deliver a seamless, connected customer experience. Accelerate your Salesforce development, increase developer efficiency, and save on IT costs with the Salesforce platform.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Number of case studies
10-20 case studies
Company's number of employees
50k-100k employees
Company's social media followers
5m-6m followers
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ServiceNow Now Platform |
Leader
|
Satisfactory
|
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The Now Platform is a single, unifying foundation for digital business. Drive transformation to build and automate quickly, future-proof technologies, and deliver great experiences. Optimize processes, connect data and organizational silos, and accelerate innovation at scale.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
20k-30k employees
Company's social media followers
1m-2m followers
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Plesk |
Leader
|
Satisfactory
|
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Our core mission at Plesk is to simplify the lives of web pros, so they can focus on their core business - not infrastructure management. Key Plesk platform features are automation and management of domains, mail accounts, web apps, programming languages and databases. Providing a ready-to-code environment and strong security across all layers and operating systems. Currently, we operate on +390k servers globally, support operations of +11 million websites & 19 million mailboxes. Check out our Plesk partner program for special pricing https://ple.sk/PleskPartner
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
100-200 employees
Company's social media followers
10k-20k followers
Company
Type of company
private
Founding year
2000
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AWS Elastic Beanstalk |
Leader
|
Satisfactory
|
|
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AWS Elastic Beanstalk is an easy-to-use service for deploying and scaling web applications and services developed with Java, .NET, PHP, Node.js, Python, Ruby, Go, and Docker on familiar servers such as Apache, Nginx, Passenger, and IIS.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
10m-20m followers
Company
Type of company
private
Founding year
1996
|
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Google Compute Engine |
Challenger
|
Satisfactory
|
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Compute Engine is Google's infrastructure as a service (IaaS) platform for organizations to create and run cloud-based virtual machines.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
50m-60m followers
|
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Azure Functions |
Challenger
|
Satisfactory
|
|
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Azure Functions is an event driven, compute-on-demand experience that extends the existing Azure application platform with capabilities to implement code triggered by events occurring in Azure or third party service as well as on-premises systems.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
30m-40m followers
|
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Zoho Creator |
Challenger
|
Satisfactory
|
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
20k-30k employees
Company's social media followers
1m-2m followers
|
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Google App Engine |
Challenger
|
Satisfactory
|
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Build monolithic server-side rendered websites. App Engine supports popular development languages with a range of developer tools. New customers get $300 in free credits to spend on App Engine. All customers get 28 instances in standard environment free per day, not charged against your credits.
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
100k-1m employees
Company's social media followers
50m-60m followers
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Salesforce Lightning Platform |
Challenger
|
Satisfactory
|
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Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfaction
Average rating
Market presence
Company's number of employees
50k-100k employees
Company's social media followers
5m-6m followers
|
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“-”: AIMultiple team has not yet verified that vendor provides the specified feature. AIMultiple team focuses on feature verification for top 10 vendors.
Sources
AIMultiple uses these data sources for ranking solutions and awarding badges in platform as a service (paas) providers:
Platform as a Service (PaaS) Leaders
According to the weighted combination of 4 metrics
What are platform as a service (paas)
customer satisfaction leaders?
Taking into account the latest metrics outlined below, these are the current platform as a service (paas) customer satisfaction leaders:
Which platform as a service (paas) solution provides the most customer satisfaction?
AIMultiple uses product and service reviews from multiple review platforms in determining customer satisfaction.
While deciding a product's level of customer satisfaction, AIMultiple takes into account its number of reviews, how reviewers rate it and the recency of reviews.
- Number of reviews is important because it is easier to get a small number of high ratings than a high number of them.
- Recency is important as products are always evolving.
- Reviews older than 5 years are not taken into consideration
- older than 12 months have reduced impact in average ratings in line with their date of publishing.
What are platform as a service (paas)
market leaders?
Taking into account the latest metrics outlined below, these are the current platform as a service (paas) market leaders:
Which one has collected the most reviews?
AIMultiple uses multiple datapoints in identifying market leaders:
- Product line revenue (when available)
- Number of reviews
- Number of case studies
- Number and experience of employees
- Social media presence and engagement
What are the most mature platform as a service (paas) providers?
Which one has the most employees?
Which platform as a service (paas) companies have the most employees?
98 employees work for a typical company in this solution category which is 75 more than the number of employees for a typical company in the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 71 companies with >10 employees are offering platform as a service (paas) providers. Top 3 products are developed by companies with a total of 900k employees. The largest company in this domain is IBM with more than 300,000 employees. IBM provides the platform as a service (paas) solution: IBM Cloud Pak for Applications
Insights
What are the most common words describing platform as a service (paas) providers?
This data is collected from customer reviews for all platform as a service (paas) companies. The most positive word describing platform as a service (paas) providers is “Easy to use” that is used in 7% of the reviews. The most negative one is “Difficult” with which is used in 4% of all the platform as a service (paas) reviews.
What is the average customer size?
According to customer reviews, most common company size for platform as a service (paas) customers is 1,001+ employees. Customers with 1,001+ employees make up 33% of platform as a service (paas) customers. For an average Cloud solution, customers with 1,001+ employees make up 29% of total customers.
Customer Evaluation
These scores are the average scores collected from customer reviews for all platform as a service (paas) providers. Platform as a Service (PaaS) Providers are most positively evaluated in terms of "Overall" but falls behind in "Ease of Use".
Where are platform as a service (paas) vendors' HQs located?
Trends
What is the level of interest in platform as a service (paas) providers?
This category was searched on average for 789 times per month on search engines in 2024. This number has decreased to 0 in 2025. If we compare with other cloud solutions, a typical solution was searched 445 times in 2024 and this decreased to 0 in 2025.