Sıla Ermut
Sıla is an industry analyst at AIMultiple covering AI models, AI infrastructure, AI governance, and enterprise applications of AI.
Research interests
Sıla’s research focuses on the use of AI in marketing, healthcare, supply chains, and sustainability. She also covers AI evaluation, governance, ethics, and adoption.Her work includes researching and comparing AI technologies, analyzing their business applications, and contributing to AIMultiple’s technology benchmarks.
Professional experience
Sıla previously worked as a recruiter and worked in project management and consulting firms.Education
She holds:- Bachelor of Arts degree in International Relations from Bilkent University.
- Master of Science degree in Social Psychology from Başkent University.
Her Master's thesis was focused on ethical and psychological concerns about AI. Her thesis examined the relationship between AI exposure, attitudes towards AI, and existential anxieties across different levels of AI usage.
Latest Articles from Sıla
CRM Pricing & Features Compared: See $/Seat Prices
Comparing CRM costs shouldn’t require a calculator and three spreadsheets. We analyzed pricing across 12 major platforms to show what companies actually pay once you factor in the extras nobody mentions up front. Most vendors hide real costs behind “contact us” buttons and tiered packages filled with features you won’t use. Here’s what we found.…
Compare Email Marketing Pricing: Top 20 Providers
Choosing an email marketing service that fits your budget is key to effective campaigns. Basic plans often include features such as email design tools, contact management, and limited automation, making them ideal for small businesses. Higher-tier plans offer advanced automation, segmentation, analytics, and integrations, making them suitable for larger enterprises. Below, you can see the…
Top 20 Email Server Software: Features & Pricing
There are two main use cases for email servers. If you are looking for: Sorting: The list ranks providers, and our subscribers appear first with their respective links. We list all other providers in order of the total number of B2B user reviews collected from G2 and Capterra. We obtained pricing details and feature information…
Compare 15 AI Help Desk Tools
AI help desk software automates tasks such as answering common questions, routing tickets, and assisting agents with suggested responses. Businesses use it to improve efficiency, lower support costs, and deliver a better overall customer experience. We reviewed the top 15 AI help desks, including NinjaOne, Zendesk Support Suite, Zoho Desk, and Salesforce Service Cloud. Insights…
LLM Observability Tools: Weights & Biases, Langsmith
LLM applications have expanded from single-turn chats into multi-step agents that use tools, query databases, and coordinate with other models, making their behavior harder to interpret. LLM observability provides continuous visibility into these complex workflows, helping organizations monitor quality, detect failures, troubleshoot issues, and manage performance and costs. W&B Weave is Weights & Biases‘ LLM…
Top 6 AI App Builders: Lovable, Base44 & Glide
We tested the top 6 no-code/low-code AI app builders using 1 prompt across 15 dimensions, including setup, browsing, checkout, design, and usability. Read the benchmark methodology and evaluation to see how we tested these tools. Lovable is best described as an AI-powered low- or no-code app builder with code-first output. Users primarily build through natural…
Compare Large Vision Models: GPT-4o vs YOLOv8n
Large vision models (LVMs) can automate and improve visual tasks such as defect detection, medical diagnosis, and environmental monitoring. We benchmarked three object detection models: YOLOv8n, DETR, and GPT-4o Vision, across 1,000 images each, measuring metrics such as mAP@0.5, inference speed, FLOPs, and parameter count. To ensure a fair comparison, all images were resized to…
Generative AI in Retail: 7 Use Cases & Examples
Retail businesses strive to enhance customer experiences and loyalty. This requires producing attractive content in various formats, effective marketing efforts, and exceptional customer service. With generative AI, retailers can address most of these issues through automation, particularly by enhancing their ability to analyze customer data to deliver more personalized experiences. See the examples and benefits…
AI Video Pricing: Compare Synthesia & Invideo AI
AI video pricing can differ significantly across platforms, influenced by factors such as output quality, customization options, and features. As more businesses and creators turn to AI for efficient video production, understanding these pricing models becomes essential. Dive in for a detailed comparison of the top AI video tools, highlighting what each service provides at…
Top 11 AI in ITSM Use Cases & Examples
Leveraging AI for IT service management (ITSM) tools supports organizations in terms of: See the top 11 use cases of AI in ITSM, examples, and benefits of leveraging AI in ITSM. AI-native ITSM refers to a new way of managing internal support and IT operations where artificial intelligence is not an added feature but part…
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