Unified communications software as a service (UCaaS) software acts as a communication and collaboration center for organizations. UCaaS solutions also provide a platform for businesses to organize and track interactions with potential or existing clients and partners. These tools offers these features on a single, cloud-based platform:
- instant messaging,
- video conferencing tools
Compare UCaaS Providers
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Cisco Unified Communications Manager (CallManager)
8x8 Virtual Office
Market Presence Metrics
Searches with brand name
These are the number of queries on search engines which include the brand name of the product. Compared to other product based solutions, UCaaS Provider is more concentrated in terms of top 3 companies' share of search queries. Top 3 companies receive 82% (8% more than average) of search queries in this area.
UCaaS Provider is a highly concentrated solution category in terms of web traffic. Top 3 companies receive 83% (10% more than average solution category) of the online visitors on UCaaS Provider company websites.