Unified communications software as a service (UCaaS) software acts as a communication and collaboration center for organizations. UCaaS solutions also provide a platform for businesses to organize and track interactions with potential or existing clients and partners. These tools offers these features on a single, cloud-based platform:
- instant messaging,
- video conferencing tools
Compare UCaaS Providers
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Cisco Unified Communications Manager (CallManager)
8x8 Virtual Office
Market Presence Metrics
Searches with brand name
These are the number of queries on search engines which include the brand name of the product. Compared to other product based solutions, UCaaS Provider is more concentrated in terms of top 3 companies' share of search queries. Top 3 companies receive 72%, 1% more than the average of search queries in this area.
UCaaS Provider is a highly concentrated solution category in terms of web traffic. Top 3 companies receive 82% (9% more than average solution category) of the online visitors on ucaas provider company websites.
Top Words Describing UCaaS Providers
This data is collected from customer reviews for all ucaas providers companies. The most positive word describing ucaas providers is "easy to use" that is used in 10% of the reviews. The most negative one is difficult with being used in 4% of all ucaas providers the reviews.
According to customer reviews, top 3 industries using UCaaS Providers solutions are Computer Software, Real Estate and Hospital & Health Care. Top 3 industries consitute 20% of all customers. Top 3 industries that use any solution categories are Computer Software, Information Technology and Services and Marketing and Advertising.
Interest in UCaaS Providers
This category was searched for 390 times on search engines in the last year. This has increased to 480 today. If we compare with other product-based solutions, a typical solution was searched 4849 times in the last year and this increased to 6276 today.